Summary
Date Posted: Tuesday, September 17, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Rwanda Development Board (RDB) .

Job Responsibilities:
• Attend in- person meetings with clients to analyze, troubleshoot and diagnose hardware problems.
• Actively update, maintain and monitor all aspects of computer networks.
• nstall and configure computer systems and applications within the company.
• Respond to customer inquiries and assist in troubleshooting and resolving challenges.
• Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.
• Assist management in creating training materials pertaining to computer troubleshooting and usage.
• Act as the initial point of contact for all computer and system related concerns from clients or other employees.
• Organize and file documentation pertaining to warranties and instructional guides for computer hardware.
• Perform any other duties assigned to her/him by the hierarchical supervisor.

Job Skills: Not Specified

Job Qualifications:
• Bachelor’s Degree or higher in computer engineering and Information Technology.
• Industry- specific certification in relevant computer languages or software may be required (including but not limited to .NET C#, JAVA and PHP)
• Good working knowledge with different operating systems including LINUX, Windows and Mac OS.
• Time- management skills and the ability to establish reasonable and attainable deadlines for resolution.
• Ability to prioritize and manage several milestones and projects efficiently.
• Professional written and interpersonal skills are essential when communicating with customers and clients.
• Good working knowledge installing and configuring computer systems, databases and applications.
• Good working knowledge of cross- platform systems integration.

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

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Job application procedure
Follow the link below to apply http://recruitment.mifotra.gov.rw/Vacancies/Details/4090 

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