3 Customer Care Officer Jobs at Energy Utility Corporation Limited (EUCL) - Career Opportunity in Rwanda

Vacancy title:
3 Customer Care Officer

[ Type: FULL TIME , Industry: Engineering , Category: Customer Service ]

Jobs at:

Energy Utility Corporation Limited (EUCL)

Deadline of this Job:
23 June 2020  

Duty Station:
Within Rwanda , Kigali , East Africa

Summary
Date Posted: Wednesday, June 10, 2020 , Base Salary: Not Disclosed


JOB DETAILS:
Customer Care Officer .

Key responsibilities:
• Handle billing inquiries and service requests
• Explain electric and natural gas charges to our customers
• Offer advice about how our customers can save energy and money
• Resolve billing or service complaints and refers grievances to designated departments for investigation.


Job Skills: Not Specified


Required Education Background & Experience:
• Bachelor’s Degree (A0) in Business Administration
• At least 2 years of experience in a similar role


Job Education Requirements: Bachelor’s Degree (A0)

Job Experience Requirements: 2 years


Work Hours: 8

 

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Job application procedure
Required Documents for application:
• An application letter;
• A detailed updated Curriculum Vitae;
• A photocopy of academic degree;
• A photocopy of the Identity card;
• Full addresses of three referees, including preferably one of previous supervisors.
• Proof of Experience (Work Certificate (s)
Interested and qualified candidates should submit their soft copy applications addressed to the MANAGING DIRECTOR of EUCL Ltd through this e-mail address: recruitment@eucl.reg.rw not later than 23rd June 2020 at 05:00 P.M. Hard copies are not accepted.
Only shortlisted candidates shall be contacted. For more details on the Terms of Reference for this position, please visit our website on www.reg.rw  
Note: “REG is an equal opportunity employer. As part of its Gender Mainstreaming policy and program, we seek to increase the number of women in all levels of the organization. Therefore, we strongly encourage women to apply. Special consideration will be given to qualified women applicants.”


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Job Info
Job Category: Customer Service jobs in Rwanda
Job Type: Full-time
Deadline of this Job: 23 June 2020
Duty Station: Kigali
Posted: 10-06-2020
No of Jobs: 3
Start Publishing: 10-06-2020
Stop Publishing (Put date of 2030): 10-06-2065
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