Summary
Date Posted: Thursday, March 11, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
BACKGROUND:
The bank has embarked on a multi-year transformation project with a roadmap for Technology. The IT department is already working on a strategy based on maturity model. We target an annual improvement for services, discover and enhance based on the model that is best for overall strategy. You will be required to lead and evaluate the IT department’s maturity against the strategy, effectively resulting in positive improvements. You will contribute to development of policies and procedures to guide the activities for IT department and enhance compliance to regulation and standardization of services, with focus on business continuity and resilience. We are growing, we need the Head of Applications to work on Applications enhancement and performance management, build and manage an effective service roadmap which provides multi-year and resilience coverage .

KEY ACCOUNTABILITIES
• Carry out network administration and troubleshooting to ensure WAN and LAN are operating efficiently at all times at head office, Disaster Recovery Center and branches;
• Monitor network performance (availability, utilization, throughput, good put, and latency) and test for weaknesses to ensure gaps are attended to in a timely manner
• Attend to user needs to ensure the bank is fully facilitated in providing timely and quality service to clients
• Implement relevant system updates as per schedule to ensure the system capability is managed at all times
• Perform basic system security functions including securing and monitoring access to the server, to ensure system users are properly identified, authenticated and authorized
• Administer user accounts to ensure the accounts are created, maintained in a timely manner, and that continuous monitoring is undertaken
• Troubleshoot any reported and unanswered technical queries to ensure timely solutions are identified
• Implement awareness programs on network management to ensure enhanced awareness on information security management
• Monitor user compliance with the policies and procedures on networks to ensure exposure to the business is curbed in a timely manner
• Plan, coordinate, and implement network security measures to protect data, software, and hardware
• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Perform data backups and disaster recovery operations.
• Any other responsibility that may be assigned to you by your line supervisors.
Experience
Minimum of three (3) years of experience in network administration from an organization of similar size and complexity in operations.

• SKILLS
• Communication skills
• Organization skills
• Innovation ability
• Ability to work under pressure
• Knowledge of relevant financial services and IT legislation,
Knowledge of professional standards

QUALIFICATIONS
• Bachelor’s Degree in Computer Science, computer engineering, information systems or any other relevant degree
• Knowledge
• Specialist network knowledge, communication, planning, analysis and problem solving
• Understand Online Transaction Processing

EDUCATION:
• Bachelor’s Degree in Computer Science, computer engineering, information systems or any other relevant degree

EXPERIENCE
Minimum of three (3) years of experience in network administration from an organization of similar size and complexity in operations

Work Hours: 8

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Job application procedure

Method of Application
Expression of Interest
Submit your CV to recruitment@bk.rw  by 15th March 2021

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