Summary
Date Posted: Tuesday, August 04, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Key Account Manager Assistant
CANAL + INTERNATIONAL is a subsidiary of the CANAL + Group (Vivendi Group), is the operator of CANAL + offers, bundles of pay TV channels throughout the world in more than 40 countries in Sub-Saharan Africa, the Indian Ocean, the Caribbean and the Pacific South and Asia.
In Africa, CANAL + INTERNATIONAL is active in more than 20 countries, distributes more than 200 channels via satellite to more than 4.5M subscribers in Africa.
Role:
As the Key Account Manager Assistant, you will coordinate activities between the Key Accounts Department and the support departments (Logistics, Technical, Marketing, etc). .

What you will do:
• Follow up on customer complaints with the support of the Technical Assistant and ensure their satisfaction.
• Support Credit Management for collection reminders
• Coordinate the operational administrative side of the service?
• Resolve requests from Subscribers companies
• Negotiation: Highlighting the strengths of the offers / conditions of sale / Finalization-formalization
• Prospect in Booster Period
• After-Sales Service: After-Sales Supervision (Installation-Activation-Maintenance) / Interaction with Technical Services and Sales Administration
• Measure customer satisfaction
• Report to the head of the C+ Business activity

Job Skills: Not Specified

You will be the right fit if:
• You hold a Bachelor’s degree in Business Administration or related field;
• You have 3 years’ experience in Sales, especially in B2B activity;
• You have a driving license;
• You have an excellent level of oral and written communication;
• You know how to plan, organize, optimize your working time;
• You are observant, possess an analytical mindset, and listening skills;
• You are well versed in all Microsoft programs including excel, power point, and word;
• You can speak fluently English, French and Kinyarwanda.
The deadline for receiving applications is August 4th, 2020.
Please note that we will only contact short-listed candidates.

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

Work Hours: 8

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Job application procedure
Follow the link below to apply: https://docs.google.com/forms/d/e/1FAIpQLSc4rr9C28oHs9UeUaAe20PVIQjqBiu3_GXk1HDo8QLhhXv_vw/viewform   

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