Deadline of this Job: 07 October 2022
JOB DETAILS:
Disability Inclusion Adviser
International Committee of the Red Cross (ICRC)
Kigali Delegation, Rwanda
The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC also endeavours to prevent suffering by promoting and strengthening humanitarian law and universal humanitarian principles. Established in 1863, the ICRC is at the origin of the Geneva Conventions and the International Red Cross and Red Crescent Movement. It directs and coordinates the international activities conducted by the Movement in armed conflicts and other situations of violence. We are looking for an enthusiastic and motivated person for the below position based in Kigali under an open-ended contract.
Exciting Employment Opportunity with the ICRC in Rwanda
Position: Disability Inclusion Adviser
Duty Station: ICRC in Kigali, Rwanda
Reports to:Regional Physical Rehabilitation Program Manager
Purpose
The Disability Inclusion Adviser contributes to implementing physical rehabilitation projects in accordance with agreed objectives and related strategies, with the primary aim of increasing institutional capacity to deliver programming targeted at social inclusion of people with physical disabilities. S/He acts as the focal point for disability inclusion matters at project level. S/he strengthens ongoing and/or implements new activities in the field of disability inclusion programmes and provides physical rehabilitation projects and service providers (Organisation for persons with disabilities, Paralympic Committee, Rehabilitation service providers and National Red Cross Societies) with appropriate support in promoting the development of an inclusive approach for people with disabilities.
Relationships
• Internally, interacts with regional and national project staff and technical disability teams, and with the Disability Inclusion Specialist at Headquarters.
• Externally, interacts with all disability inclusion stakeholders (Organisation for persons with disabilities, Paralympic Committee, Rehabilitation service providers, National Red Cross Societies, other partners, government and private institutions, and embassies), as well as with the public and other organizations.
Accountabilities And Responsibilities
• Supports coordinating the PRP social inclusion activities on a national level and liaises with the sub site to safeguard coherent and relevant activities in line with the overall social inclusion strategy of the PRP in the country.
• Conducts beneficiary needs assessment and stakeholders mapping and proposes appropriate strategies to improve both the accessibility and quality of services.
• Implements Organizations for Persons with Disabilities (OPD) and Community Based Organization (CBO) partnership assessment and project proposal evaluation.
• Assess capacity of Organizations/Associations which promote sport as means of inclusion for Persons with disabilities and works with selected partners to build capacity over time.
• In partnership with the Regional PRP Manager, develops and implements strategies for empowerment and inclusion of persons with disabilities (sports, education, livelihood, employment and self-employment).
• Assesses possibilities to facilitate and help OPDs / CBOs to address the barriers to inclusion that exist at various levels across the country.
• Builds capacities of OPDs and CBOs to coordinate inclusion-focused activities at the grass root level.
• Assesses ways to carry out developments/ information on disability rights and implement advocacy plans.
• Plans nationwide events to mark the International Day of persons with Disabilities and acts as an advisor for the rest of the PRP team in developing and evaluating inclusion activities.
• Present disability Awareness training to ICRC delegation staffs, URCMHS faculty and students and other organisations.
• Conduct trainings and develop projects to improve employability and entrepreneurship for persons with disabilities.
• Support in improving employability of persons with disabilities by accumulating CVs of service users received from physical rehabilitation services at CHUK, CHUB, RRH and support them in disseminating their CVs to company who may employ them.
• Assess, implement, and monitor productive grants to persons with disabilities to start small business.
• Conduct Beneficiary Feedback interview at service providers in Rwanda and enter BFTA data in EPI info to analyse data and making reports.
• Manage Disability Inclusion Working Group in the Kigali delegation to develop disability inclusion in the delegation.
• Develop sports for persons with disabilities like Amputee Football, Wheelchair Basketball, Wheelchair Tennis working with NPC, RAFA; RWBF, FERWAFA, etc in Rwanda.
• Contributes to the national PRP annual planning and budgeting process (Planning for Results) and its implementation.
Database/Reporting
• Coordinate the collection of data aligned with social inclusion activities (sports, employment and self-employment, education, etc), and sharing them in the DHIS system every quarter.
• Contribute to quarterly report in Planning and Monitoring Tool (PMT) or any report for PRP.
• Update stakeholders contact list (monthly), staff list of PRP partners in the region (yearly), training list (within a week post training) on team space
• Upload and records written communications, letters, contracts and any other sort of administrative or official document to team space, whenever required.
Additional Duties
• Follows up on all work-related messages and correspondence with the relevant contacts and departments
• Is aware of the ICRC PRP’s objectives and has a good knowledge of all partners and contacts in East Africa Region.
• Takes responsibility for their own professional learning and development
• Any other administrative support activities required by ICRC PRP. Key qualifications and experience:
• University degree in one of the following areas: Social work, Business and Administration, Occupational Therapy, Project management, International development, Social sciences.
• Postgraduate degree in public health or development an asset;
• Computer literacy
• Fluent command of English and Kinyarwanda spoken and written (test will be performed).
• Minimum 4 years' professional experience in the field of Social inclusion or disability;
• Proven ability to coach and advise organizations (capacity building);
• Basic knowledge of disability sport and rights for persons with disabilities (i.e. UN Convention on the Rights of Persons with Disabilities, etc.);
• Strongly motivated by humanitarian work
Disability Inclusion Adviser
International Committee of the Red Cross (ICRC)
Kigali Delegation, Rwanda
The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC also endeavours to prevent suffering by promoting and strengthening humanitarian law and universal humanitarian principles. Established in 1863, the ICRC is at the origin of the Geneva Conventions and the International Red Cross and Red Crescent Movement. It directs and coordinates the international activities conducted by the Movement in armed conflicts and other situations of violence. We are looking for an enthusiastic and motivated person for the below position based in Kigali under an open-ended contract.
Exciting Employment Opportunity with the ICRC in Rwanda
Position: Disability Inclusion Adviser
Duty Station: ICRC in Kigali, Rwanda
Reports to:Regional Physical Rehabilitation Program Manager
Purpose
The Disability Inclusion Adviser contributes to implementing physical rehabilitation projects in accordance with agreed objectives and related strategies, with the primary aim of increasing institutional capacity to deliver programming targeted at social inclusion of people with physical disabilities. S/He acts as the focal point for disability inclusion matters at project level. S/he strengthens ongoing and/or implements new activities in the field of disability inclusion programmes and provides physical rehabilitation projects and service providers (Organisation for persons with disabilities, Paralympic Committee, Rehabilitation service providers and National Red Cross Societies) with appropriate support in promoting the development of an inclusive approach for people with disabilities.
Relationships
• Internally, interacts with regional and national project staff and technical disability teams, and with the Disability Inclusion Specialist at Headquarters.
• Externally, interacts with all disability inclusion stakeholders (Organisation for persons with disabilities, Paralympic Committee, Rehabilitation service providers, National Red Cross Societies, other partners, government and private institutions, and embassies), as well as with the public and other organizations.
Accountabilities And Responsibilities
• Supports coordinating the PRP social inclusion activities on a national level and liaises with the sub site to safeguard coherent and relevant activities in line with the overall social inclusion strategy of the PRP in the country.
• Conducts beneficiary needs assessment and stakeholders mapping and proposes appropriate strategies to improve both the accessibility and quality of services.
• Implements Organizations for Persons with Disabilities (OPD) and Community Based Organization (CBO) partnership assessment and project proposal evaluation.
• Assess capacity of Organizations/Associations which promote sport as means of inclusion for Persons with disabilities and works with selected partners to build capacity over time.
• In partnership with the Regional PRP Manager, develops and implements strategies for empowerment and inclusion of persons with disabilities (sports, education, livelihood, employment and self-employment).
• Assesses possibilities to facilitate and help OPDs / CBOs to address the barriers to inclusion that exist at various levels across the country.
• Builds capacities of OPDs and CBOs to coordinate inclusion-focused activities at the grass root level.
• Assesses ways to carry out developments/ information on disability rights and implement advocacy plans.
• Plans nationwide events to mark the International Day of persons with Disabilities and acts as an advisor for the rest of the PRP team in developing and evaluating inclusion activities.
• Present disability Awareness training to ICRC delegation staffs, URCMHS faculty and students and other organisations.
• Conduct trainings and develop projects to improve employability and entrepreneurship for persons with disabilities.
• Support in improving employability of persons with disabilities by accumulating CVs of service users received from physical rehabilitation services at CHUK, CHUB, RRH and support them in disseminating their CVs to company who may employ them.
• Assess, implement, and monitor productive grants to persons with disabilities to start small business.
• Conduct Beneficiary Feedback interview at service providers in Rwanda and enter BFTA data in EPI info to analyse data and making reports.
• Manage Disability Inclusion Working Group in the Kigali delegation to develop disability inclusion in the delegation.
• Develop sports for persons with disabilities like Amputee Football, Wheelchair Basketball, Wheelchair Tennis working with NPC, RAFA; RWBF, FERWAFA, etc in Rwanda.
• Contributes to the national PRP annual planning and budgeting process (Planning for Results) and its implementation.
Database/Reporting
• Coordinate the collection of data aligned with social inclusion activities (sports, employment and self-employment, education, etc), and sharing them in the DHIS system every quarter.
• Contribute to quarterly report in Planning and Monitoring Tool (PMT) or any report for PRP.
• Update stakeholders contact list (monthly), staff list of PRP partners in the region (yearly), training list (within a week post training) on team space
• Upload and records written communications, letters, contracts and any other sort of administrative or official document to team space, whenever required.
Additional Duties
• Follows up on all work-related messages and correspondence with the relevant contacts and departments
• Is aware of the ICRC PRP’s objectives and has a good knowledge of all partners and contacts in East Africa Region.
• Takes responsibility for their own professional learning and development
• Any other administrative support activities required by ICRC PRP. Key qualifications and experience:
• University degree in one of the following areas: Social work, Business and Administration, Occupational Therapy, Project management, International development, Social sciences.
• Postgraduate degree in public health or development an asset;
• Computer literacy
• Fluent command of English and Kinyarwanda spoken and written (test will be performed).
• Minimum 4 years' professional experience in the field of Social inclusion or disability;
• Proven ability to coach and advise organizations (capacity building);
• Basic knowledge of disability sport and rights for persons with disabilities (i.e. UN Convention on the Rights of Persons with Disabilities, etc.);
• Strongly motivated by humanitarian work
Deadline of this Job: 03 October 2022
JOB DETAILS:
Workforce Development Coordinator
Reports To: Workforce Development and Training Manager
Supervisor: AKA Team Lead
Contract Length: Open ended contract
Job Summary
The Workforce Development Coordinator (WDC) will support the USAID-funded Feed the Future Employment and Entrepreneurship Activity, implemented by a consortium led by RTI International and AKA. The WDC will provide support to the Workforce Development and Training Manager and be responsible for creating and facilitating a private sector‐led system that attracts and develops workers in sufficient number to meet the needs of the current and prospective labor market. This will be accomplished by working with relevant partners to identify and enhance capacity of both individuals and firms to improve employability of workers by providing skills/career training in targeted fields, increasing collaboration and coordination of workforce development efforts, and creating a better data system for measuring supply and demand.
The WDC will be responsible for engaging participants in all aspects of career planning and development through coaching, workshop facilitation, engaging employers, vocational assessments, skill-building, and direct connection to employers. Throughout this job description, “implementing partners” refers to tertiary institutes, technical institutes, employers, farmer associations, and other organizations who provide technical and soft skill training.
Essential Duties and Responsibilities
• Conduct an audit of workforce needs in the agri-food systems sector and map existing program offerings against needed skills
• Liaise with tertiary and technical institutes and private sector actors to expand/design program offerings in agri-food systems in line with the mapping findings
• Create/expand job placement platforms and programs to match potential employers with job seekers
• Work in close collaboration with curriculum and development department to organize relevant training for IPs
• Identify and foster effective partnerships and linkages between market actors
• Track employment placement and retention for targeted participants
• Contribute to all program deliverables (e.g., workplans, quarterly reports) and technical meetings, including planning and coordination of all activities.
• Collaborate with technical and M&E team members to capture success stories, project indicator data, lessons learned
• Serve as a technical point of contact (relationship manager) to oversee work of grantees, subcontractors, and consultants related to IR1’s workforce development activities.
Qualifications and Requirements:
• Degree in Agri business, Economics, Labor Economics, Business Administration, Project Management, Agriculture, Development Studies, social sciences or related field.
• Minimum of five (5) years relevant experience in workforce development, entrepreneurship and/or job creation and carrying out trainings. Being master trainer is added advantage.
• Experience in strategic planning and implementation.
• Proven experience in the development of successful partnerships.
• Demonstrated public relations skills and political acumen.
• Understanding of the local and national workforce development ecosystem.
• Strong written and verbal communication skills (Kinyarwanda, English, French).
• Strong computer skills (Microsoft Word, Excel, Power Point).
• Experience in youth, women, and persons with disabilities (PWDs) engagement.
• Experience working with USAID-funded projects preferred.
• Ability to work in teams and independently with minimum supervision.
• Ability to demonstrate flexibility and creativity.
• Strong organizational and interpersonal skills.
• Able to work effectively under tight deadlines.
JOB DETAILS:
Workforce Development Coordinator
Reports To: Workforce Development and Training Manager
Supervisor: AKA Team Lead
Contract Length: Open ended contract
Job Summary
The Workforce Development Coordinator (WDC) will support the USAID-funded Feed the Future Employment and Entrepreneurship Activity, implemented by a consortium led by RTI International and AKA. The WDC will provide support to the Workforce Development and Training Manager and be responsible for creating and facilitating a private sector‐led system that attracts and develops workers in sufficient number to meet the needs of the current and prospective labor market. This will be accomplished by working with relevant partners to identify and enhance capacity of both individuals and firms to improve employability of workers by providing skills/career training in targeted fields, increasing collaboration and coordination of workforce development efforts, and creating a better data system for measuring supply and demand.
The WDC will be responsible for engaging participants in all aspects of career planning and development through coaching, workshop facilitation, engaging employers, vocational assessments, skill-building, and direct connection to employers. Throughout this job description, “implementing partners” refers to tertiary institutes, technical institutes, employers, farmer associations, and other organizations who provide technical and soft skill training.
Essential Duties and Responsibilities
• Conduct an audit of workforce needs in the agri-food systems sector and map existing program offerings against needed skills
• Liaise with tertiary and technical institutes and private sector actors to expand/design program offerings in agri-food systems in line with the mapping findings
• Create/expand job placement platforms and programs to match potential employers with job seekers
• Work in close collaboration with curriculum and development department to organize relevant training for IPs
• Identify and foster effective partnerships and linkages between market actors
• Track employment placement and retention for targeted participants
• Contribute to all program deliverables (e.g., workplans, quarterly reports) and technical meetings, including planning and coordination of all activities.
• Collaborate with technical and M&E team members to capture success stories, project indicator data, lessons learned
• Serve as a technical point of contact (relationship manager) to oversee work of grantees, subcontractors, and consultants related to IR1’s workforce development activities.
Qualifications and Requirements:
• Degree in Agri business, Economics, Labor Economics, Business Administration, Project Management, Agriculture, Development Studies, social sciences or related field.
• Minimum of five (5) years relevant experience in workforce development, entrepreneurship and/or job creation and carrying out trainings. Being master trainer is added advantage.
• Experience in strategic planning and implementation.
• Proven experience in the development of successful partnerships.
• Demonstrated public relations skills and political acumen.
• Understanding of the local and national workforce development ecosystem.
• Strong written and verbal communication skills (Kinyarwanda, English, French).
• Strong computer skills (Microsoft Word, Excel, Power Point).
• Experience in youth, women, and persons with disabilities (PWDs) engagement.
• Experience working with USAID-funded projects preferred.
• Ability to work in teams and independently with minimum supervision.
• Ability to demonstrate flexibility and creativity.
• Strong organizational and interpersonal skills.
• Able to work effectively under tight deadlines.
Deadline of this Job: 13 October 2022
JOB DETAILS:
Operations Manager
SNV is a not-for-profit international development organisation that makes a lasting difference in the lives of people living in poverty by helping them raise incomes and access basic services. We focus on three sectors – agriculture, energy, and water, sanitation and hygiene (WASH) – and have a long-term, local presence in 24 countries in Asia, Africa, and Latin America. Our team of approximately 1,300 people is the backbone of SNV.
Company Description
SNV the Netherlands Development Organization is an international not-for-profit development organisation working in over 26 developing countries for more than 50 years. In Rwanda SNV has been working for more than 30 years to improve people’s livelihoods by strengthening the capacities of public and private sector organisations. SNV works in full alignment with Rwanda’s development agenda. It does so by helping to realise the national development goals in three sectors: Agriculture; Renewable Energy; and Water, Sanitation and Hygiene. SNV supports development in these sectors by working with government, civil society, and private sector organisations. It does so by providing three types of interrelated services: capacity development, knowledge development, and supporting evidence based policy dialogue by national stakeholders.
Context and Purpose of the Job
Works closely with the Country Director to ensure timely and compliant implementation of HR, Procurement and Contracts, IT, security and safety, Administration and Logistics Operations. Until the organisation grows the manager will be directly responsible for implementation of some of the activities while also managing staff, processes and procedures for others. As member of the CMT, responsible for timely reporting on Department activities.
Job Description
Key Activities
Procurement and Contracts
• Procurement is conducted in line with SNV and donor Procurement Policies.
• All SNV sub-contracts and grants are issued in compliance with donor requirements and that contractors / grantees provide agreed upon deliverables in accordance with contractual terms;
• In coordination with project staff, ensure timely completion of procurement in support of programme implementation in line with SNV and donor policy;
• All consultancy contracts; purchase orders, MoUs, sub agreements and sub contracts; are drafted in line with policies and that OOs are maintaining accurate and complete procurement files, both hard copy and soft-copy files;
Results / KPI’s
Ensure coherent, effective and cost-efficient procurement processes
Compliance with Donor Requirements
• Ensure that SNV is following donor rules and regulations for procurement
• In coordination with project staff, ensure timely completion of procurement in support of programme implementation in line with SNV and donor policy;
• Elevate any areas of non-compliance or failure of sub-contractors or vendors to perform in accordance with contracts so that issues are dealt with timely.
Results / KPI’s
Donor guidelines are followed
HR Strategy for Country
• Review and stay abreast of Country Employment Law advising on any new legislation that will impact SNV
• Review and maintain SNV country personnel policies, HR procedures, compensation, insurance and benefits packages annually and provide recommendations for amendment as necessary
• Ensure that all SNV HR processes are “Audit Ready”. Keep HR files in order and secure.
·
Results / KPI’s
Clear, consistent and actual HR policy for the country
Management and HR Advice
• Provide, asked and unasked advice to management (including Project Managers) on the HR policies, legal issues and organizational change.
• Advise and support Management Team on personnel matters within their team in order to support in business decisions and act as an effective business partner within the country
Results / KPI’s
Enhance decision making on HR issues within the organization
Human Resources Development
• Implement and support line managers in conducting performance appraisal processes,
• Analyze and identify development needs, implement HRD framework, and provide advice in career development,
• Arrange relevant (induction) training and development opportunities within (project) training budgets, based on HRD policies, consultation with and approval of CD and line managers and balancing business development requirements and individual employee needs
• Ensure induction, orientation, semi-annual and annual performance review and exit procedures are conducted for all staff as required
Results / KPI’s
Contribution to well-developed staff equipped to take SNV to the next level
Workforce Management
• In partnership with programme and technical staff, identify recruitment requirements for staff and consultants, draft and place advertisements and supervise recruitment and contracting process. Support headhunting as necessary;
• Implement and keep updated CV database of (potential) staff, consultants, pre-screen candidates and arrange interviews,
• In coordination with project staff, issue and manage staff and consultant contracts, renewals, extensions and maintain central filing system for all personnel records;
• Support with selection and negotiation of contract with the right candidates, conforming to the project staff planning, compensation and benefits policy, corporate recruitment policy and requests from the CD, Country Sector Leader and/or Project Manager
Results / KPI’s
Contribution to staffing levels and caliber of employees and consultants, consultants that are in line with business needs and HR plans and policies
Administration/Operations Delivery
• Organises integrated process delivery, optimising the use of guidelines and procedures within projects and/or a field office.
• Manage Administration team to ensure
• Stock management of office stationery, supplies, office equipment and furniture;
• Manage and update Fixed Assets List in accordance with SNV’s and donor’s rules and regulations.
• Regular office and equipment maintenance and repair to ensure safe working environment.
• Coordination of Logistics and Travel and IT requirements
• Maintenance of clean and professional office environment
• IT services provision that meets staff needs and requirements
• Maintenance and renewal of annual service contracts; rental agreements; insurance.
• Provide mentorship and guidance to the admin team
• Review admin performance and identify bottlenecks in systems and operations, report to management and advise on resolution;
• Review and update health and safety in all offices and ensure requirements are observed;
• Develop, implement and manage new administrative systems, such as record management, filing systems, intranet communication across all field offices
Results / KPI’s
Up to date service contracts and record management
Security & Safety Management (where applicable)
• Acting as the Country Security Focal Point (SFP), operationalize the Security Management Plan and guide the Risk Management Team to ensure the implementation, accuracy, and relevance of security planning.
• Monitors the safety and security environment, analyze context, report incidents, provide briefings, and support the security management of the country.
Results / KPI’s
Highest country standards of security and safety. Ensure risk management process to ensure all team members can work in an appropriate, effective and safe manner.
Legal Advisory and Compliance
• Ensure timely compliance of CO registration with RGB as well as key ministries for MoU approvals. Work with project staff on submission of annual plans at district level.
• Maintain close relations with legal counsel; Immigration; and Labour departments to ensure SNV is operating in accordance with Law, national requirements and in line with other organizations;
• Provision of specialist support to Expat staff to ensure they have access to permits; visas etc as required for SNV operations.
• Provision of direct support to negotiate any issues that occur;
Results / KPI’s
Ensuring HR processes and legal status are compliant to the Rwandan laws
Qualifications
Know How
• Organization skills and time management – professional approach to personal time planning and respect for deadlines;
• Excellent written and oral communication skills in English;
• Excellent interpersonal skills including patience, diplomacy, willingness to listen and respect for colleagues and outside contacts
• Computer literate with high degree of proficiency and productivity;
• Able to work comfortably and effectively with or without supervision, either at own initiative or under direction;
• Strong organizational skills, including ability to prioritize and meet deadlines
• Ability to manage a team
Complexity
• Gives input to the development of the country strategy, translates the Country procurement policy, the ICT policy and HR strategy and principles to. Identifies bottlenecks.
• As member of CMT contributes to the development of the strategy of the country, understands impact of changes.
• Manages and ensures implementation of procedures, guidelines and work instructions for Procurement, HR and Admin within the country.
Supervision
Work is usually not closely supervised and requires incumbents to exercise independence and discretion. Work independently, within standards supported by the Global Unit.
Impact
• Acts on a large and/or complex country level.
• Is a thought partner for CD for Operations matters.
• Contributes to the development of the strategy of the country.
• Supports and supervises other Operations staff.
• As a member of CMT and advisor to the CD, has a contributory impact on the country performance.
Basic Requirements
• BA or Master’s Degree in a related field
• At least 5 years in a senior operational management position (HR/ Admin/ Procurement) with an International Non-Governmental Organization or similar type of organization.
• Fluency in English and Kinyarwanda.
Competencies
Communicative Flexibility
The capability of communicating a message in different ways to others, in accordance with their perceptions of the environment and reactions.
Analytical Capabilities
Be able to unravel complex and abstract questions, separate central and side issues, and quickly incorporate new knowledge.
Client-orientation
Be bent on providing a service that as optimally as possible meets the needs of the client. Grant the client time and attention with an eye on the maintenance of a good relationship, which is based on mutual trust.
Commercial Drive
Show a strong intuition for commercial chances and make active use of sales opportunities; set up initiatives that have direct financial benefit for the organisation, driven by a desire to achieve good results.
Integrity
Generating confidence and displaying integrity in contact with others. Treating others fairly and in a consistent way by keeping high ethical standards and by doing so contributing to the trustable corporate image of the company
Direction
In a management role, ensure that fellow workers attain agreed objectives. Be direct and vigorous in the interaction. Have authority over others.
Initiative
Be action- and results-driven. When possible, grab the chance to take the initiative oneself and to act directly.
JOB DETAILS:
Operations Manager
SNV is a not-for-profit international development organisation that makes a lasting difference in the lives of people living in poverty by helping them raise incomes and access basic services. We focus on three sectors – agriculture, energy, and water, sanitation and hygiene (WASH) – and have a long-term, local presence in 24 countries in Asia, Africa, and Latin America. Our team of approximately 1,300 people is the backbone of SNV.
Company Description
SNV the Netherlands Development Organization is an international not-for-profit development organisation working in over 26 developing countries for more than 50 years. In Rwanda SNV has been working for more than 30 years to improve people’s livelihoods by strengthening the capacities of public and private sector organisations. SNV works in full alignment with Rwanda’s development agenda. It does so by helping to realise the national development goals in three sectors: Agriculture; Renewable Energy; and Water, Sanitation and Hygiene. SNV supports development in these sectors by working with government, civil society, and private sector organisations. It does so by providing three types of interrelated services: capacity development, knowledge development, and supporting evidence based policy dialogue by national stakeholders.
Context and Purpose of the Job
Works closely with the Country Director to ensure timely and compliant implementation of HR, Procurement and Contracts, IT, security and safety, Administration and Logistics Operations. Until the organisation grows the manager will be directly responsible for implementation of some of the activities while also managing staff, processes and procedures for others. As member of the CMT, responsible for timely reporting on Department activities.
Job Description
Key Activities
Procurement and Contracts
• Procurement is conducted in line with SNV and donor Procurement Policies.
• All SNV sub-contracts and grants are issued in compliance with donor requirements and that contractors / grantees provide agreed upon deliverables in accordance with contractual terms;
• In coordination with project staff, ensure timely completion of procurement in support of programme implementation in line with SNV and donor policy;
• All consultancy contracts; purchase orders, MoUs, sub agreements and sub contracts; are drafted in line with policies and that OOs are maintaining accurate and complete procurement files, both hard copy and soft-copy files;
Results / KPI’s
Ensure coherent, effective and cost-efficient procurement processes
Compliance with Donor Requirements
• Ensure that SNV is following donor rules and regulations for procurement
• In coordination with project staff, ensure timely completion of procurement in support of programme implementation in line with SNV and donor policy;
• Elevate any areas of non-compliance or failure of sub-contractors or vendors to perform in accordance with contracts so that issues are dealt with timely.
Results / KPI’s
Donor guidelines are followed
HR Strategy for Country
• Review and stay abreast of Country Employment Law advising on any new legislation that will impact SNV
• Review and maintain SNV country personnel policies, HR procedures, compensation, insurance and benefits packages annually and provide recommendations for amendment as necessary
• Ensure that all SNV HR processes are “Audit Ready”. Keep HR files in order and secure.
·
Results / KPI’s
Clear, consistent and actual HR policy for the country
Management and HR Advice
• Provide, asked and unasked advice to management (including Project Managers) on the HR policies, legal issues and organizational change.
• Advise and support Management Team on personnel matters within their team in order to support in business decisions and act as an effective business partner within the country
Results / KPI’s
Enhance decision making on HR issues within the organization
Human Resources Development
• Implement and support line managers in conducting performance appraisal processes,
• Analyze and identify development needs, implement HRD framework, and provide advice in career development,
• Arrange relevant (induction) training and development opportunities within (project) training budgets, based on HRD policies, consultation with and approval of CD and line managers and balancing business development requirements and individual employee needs
• Ensure induction, orientation, semi-annual and annual performance review and exit procedures are conducted for all staff as required
Results / KPI’s
Contribution to well-developed staff equipped to take SNV to the next level
Workforce Management
• In partnership with programme and technical staff, identify recruitment requirements for staff and consultants, draft and place advertisements and supervise recruitment and contracting process. Support headhunting as necessary;
• Implement and keep updated CV database of (potential) staff, consultants, pre-screen candidates and arrange interviews,
• In coordination with project staff, issue and manage staff and consultant contracts, renewals, extensions and maintain central filing system for all personnel records;
• Support with selection and negotiation of contract with the right candidates, conforming to the project staff planning, compensation and benefits policy, corporate recruitment policy and requests from the CD, Country Sector Leader and/or Project Manager
Results / KPI’s
Contribution to staffing levels and caliber of employees and consultants, consultants that are in line with business needs and HR plans and policies
Administration/Operations Delivery
• Organises integrated process delivery, optimising the use of guidelines and procedures within projects and/or a field office.
• Manage Administration team to ensure
• Stock management of office stationery, supplies, office equipment and furniture;
• Manage and update Fixed Assets List in accordance with SNV’s and donor’s rules and regulations.
• Regular office and equipment maintenance and repair to ensure safe working environment.
• Coordination of Logistics and Travel and IT requirements
• Maintenance of clean and professional office environment
• IT services provision that meets staff needs and requirements
• Maintenance and renewal of annual service contracts; rental agreements; insurance.
• Provide mentorship and guidance to the admin team
• Review admin performance and identify bottlenecks in systems and operations, report to management and advise on resolution;
• Review and update health and safety in all offices and ensure requirements are observed;
• Develop, implement and manage new administrative systems, such as record management, filing systems, intranet communication across all field offices
Results / KPI’s
Up to date service contracts and record management
Security & Safety Management (where applicable)
• Acting as the Country Security Focal Point (SFP), operationalize the Security Management Plan and guide the Risk Management Team to ensure the implementation, accuracy, and relevance of security planning.
• Monitors the safety and security environment, analyze context, report incidents, provide briefings, and support the security management of the country.
Results / KPI’s
Highest country standards of security and safety. Ensure risk management process to ensure all team members can work in an appropriate, effective and safe manner.
Legal Advisory and Compliance
• Ensure timely compliance of CO registration with RGB as well as key ministries for MoU approvals. Work with project staff on submission of annual plans at district level.
• Maintain close relations with legal counsel; Immigration; and Labour departments to ensure SNV is operating in accordance with Law, national requirements and in line with other organizations;
• Provision of specialist support to Expat staff to ensure they have access to permits; visas etc as required for SNV operations.
• Provision of direct support to negotiate any issues that occur;
Results / KPI’s
Ensuring HR processes and legal status are compliant to the Rwandan laws
Qualifications
Know How
• Organization skills and time management – professional approach to personal time planning and respect for deadlines;
• Excellent written and oral communication skills in English;
• Excellent interpersonal skills including patience, diplomacy, willingness to listen and respect for colleagues and outside contacts
• Computer literate with high degree of proficiency and productivity;
• Able to work comfortably and effectively with or without supervision, either at own initiative or under direction;
• Strong organizational skills, including ability to prioritize and meet deadlines
• Ability to manage a team
Complexity
• Gives input to the development of the country strategy, translates the Country procurement policy, the ICT policy and HR strategy and principles to. Identifies bottlenecks.
• As member of CMT contributes to the development of the strategy of the country, understands impact of changes.
• Manages and ensures implementation of procedures, guidelines and work instructions for Procurement, HR and Admin within the country.
Supervision
Work is usually not closely supervised and requires incumbents to exercise independence and discretion. Work independently, within standards supported by the Global Unit.
Impact
• Acts on a large and/or complex country level.
• Is a thought partner for CD for Operations matters.
• Contributes to the development of the strategy of the country.
• Supports and supervises other Operations staff.
• As a member of CMT and advisor to the CD, has a contributory impact on the country performance.
Basic Requirements
• BA or Master’s Degree in a related field
• At least 5 years in a senior operational management position (HR/ Admin/ Procurement) with an International Non-Governmental Organization or similar type of organization.
• Fluency in English and Kinyarwanda.
Competencies
Communicative Flexibility
The capability of communicating a message in different ways to others, in accordance with their perceptions of the environment and reactions.
Analytical Capabilities
Be able to unravel complex and abstract questions, separate central and side issues, and quickly incorporate new knowledge.
Client-orientation
Be bent on providing a service that as optimally as possible meets the needs of the client. Grant the client time and attention with an eye on the maintenance of a good relationship, which is based on mutual trust.
Commercial Drive
Show a strong intuition for commercial chances and make active use of sales opportunities; set up initiatives that have direct financial benefit for the organisation, driven by a desire to achieve good results.
Integrity
Generating confidence and displaying integrity in contact with others. Treating others fairly and in a consistent way by keeping high ethical standards and by doing so contributing to the trustable corporate image of the company
Direction
In a management role, ensure that fellow workers attain agreed objectives. Be direct and vigorous in the interaction. Have authority over others.
Initiative
Be action- and results-driven. When possible, grab the chance to take the initiative oneself and to act directly.