About Mantis Kivu Marina Bay Hotel

Mantis Kivu Marina Bay Hotel is a lakeside property in Rusizi delivering warm Rwandan hospitality and international service standards. We are committed to excellence, integrity, and sustainable tourism.

Main Role Purpose

To safeguard hotel revenues and cash by ensuring timely and accurate customer billing, effective debt recovery, robust cash controls, and daily cashiering in accordance with hotel policies, USALI best practice, and Rwanda tax regulations.

Key Responsibilities

Accounts Receivable (AR)

• Set up and maintain credit accounts; validate supporting documents and authorization per policy.
• Issue accurate invoices and credit notes daily; ensure correct tax treatment (VAT, Withholding & Tourism levy) and customer details (TIN, address).
• Reconcile city ledger and guest ledger; investigate variances and resolve disputes promptly.
• Monitor the AR aging report; drive collections through structured follow-ups, statements, and dunning letters.
• Prepare weekly and monthly AR performance summaries (aging, collections vs. targets) for management.
• Liaise with Sales, Front Office, and F&B to ensure proper billing instructions and backup (LPOs, banquet event orders, folios).
• Maintain clean documentation and audit trails; support both internal and external audits.

General Cashier & Cash Controls

• Act as hotel General Cashier: collect cash from cashiers, verify drops against POS/PMS reports, and prepare daily bank deposits.
• Perform daily cash counts; investigate cash overages/shortages and report exceptions.
• Maintain petty cash float; process reimbursements with valid approvals and receipts; reconcile petty cash regularly.
• Review and file cashier envelopes, Z‑reports, and supporting documents.
• Enforce cash handling SOPs (segregation of duties, safe controls, authorizations).

Revenue Control & Compliance

• Validate daily revenue reports from PMS/POS; check tax postings, voids, discounts, and service charges.
• Ensure compliance with statutory requirements (RRA EBM/e‑tax where applicable) and hotel finance policies.
• Support month‑end closing: AR reconciliations, journal entries, accruals, and schedules.
• Contribute to continuous process improvement and risk mitigation in the Finance department.

Minimum Qualifications & Experience

• Bachelor’s degree in Accounting, Finance, or related field (professional certifications are an asset).
• 2–4 years’ experience in Accounts Receivable and/or General Cashiering; hospitality experience strongly preferred.
• Hands‑on knowledge of PMS/POS and materials control systems (e.g., Opera/Cloud PMS, Micros/Simphony, Materials Control) and accounting software (e.g., Sage/QuickBooks/SunSystems).
• Strong Excel skills (pivot tables, lookups, reconciliations) and solid understanding of USALI concepts.
• Working knowledge of Rwandan tax basics (VAT, WHT, Tourism Levy) and EBM practices.

Key Competencies

• High integrity and trustworthiness in handling cash and confidential information.
• Organized, detail‑oriented, and deadline‑driven with strong follow-up on collections.
• Excellent communication and customer service skills to manage debtor relationships.
• Problem‑solving mindset; able to analyze discrepancies and propose solutions.
• Team player with the ability to collaborate across departments.
• Languages: Proficient in English; Kinyarwanda required; French is an added advantage.

What We Offer

• Competitive salary and benefits aligned with hotel policy.
• Professional growth in a supportive, high‑standards hospitality environment.
• Opportunity to Attend different finance related trainings for personal career growth.

• Set up and maintain credit accounts; validate supporting documents and authorization per policy.
• Issue accurate invoices and credit notes daily; ensure correct tax treatment (VAT, Withholding & Tourism levy) and customer details (TIN, address).
• Reconcile city ledger and guest ledger; investigate variances and resolve disputes promptly.
• Monitor the AR aging report; drive collections through structured follow-ups, statements, and dunning letters.
• Prepare weekly and monthly AR performance summaries (aging, collections vs. targets) for management.
• Liaise with Sales, Front Office, and F&B to ensure proper billing instructions and backup (LPOs, banquet event orders, folios).
• Maintain clean documentation and audit trails; support both internal and external audits.
• Act as hotel General Cashier: collect cash from cashiers, verify drops against POS/PMS reports, and prepare daily bank deposits.
• Perform daily cash counts; investigate cash overages/shortages and report exceptions.
• Maintain petty cash float; process reimbursements with valid approvals and receipts; reconcile petty cash regularly.
• Review and file cashier envelopes, Z‑reports, and supporting documents.
• Enforce cash handling SOPs (segregation of duties, safe controls, authorizations).
• Validate daily revenue reports from PMS/POS; check tax postings, voids, discounts, and service charges.
• Ensure compliance with statutory requirements (RRA EBM/e‑tax where applicable) and hotel finance policies.
• Support month‑end closing: AR reconciliations, journal entries, accruals, and schedules.
• Contribute to continuous process improvement and risk mitigation in the Finance department.

• High integrity and trustworthiness in handling cash and confidential information.
• Organized, detail‑oriented, and deadline‑driven with strong follow-up on collections.
• Excellent communication and customer service skills to manage debtor relationships.
• Problem‑solving mindset; able to analyze discrepancies and propose solutions.
• Team player with the ability to collaborate across departments.
• Proficient in English; Kinyarwanda required; French is an added advantage.

• Bachelor’s degree in Accounting, Finance, or related field (professional certifications are an asset).
• 2–4 years’ experience in Accounts Receivable and/or General Cashiering; hospitality experience strongly preferred.
• Hands‑on knowledge of PMS/POS and materials control systems (e.g., Opera/Cloud PMS, Micros/Simphony, Materials Control) and accounting software (e.g., Sage/QuickBooks/SunSystems).
• Strong Excel skills (pivot tables, lookups, reconciliations) and solid understanding of USALI concepts.
• Working knowledge of Rwandan tax basics (VAT, WHT, Tourism Levy) and EBM practices.