Background

UMUCYO SACCO RWAMAGANA is a District Savings and Credit Cooperative (D-SACCO) established through the consolidation of the fourteen (14) Umurenge Savings and Credit Cooperatives (U-SACCOs) operating within Rwamagana District, in line with the Government of Rwanda's SACCO Consolidation Framework and under the regulatory supervision of the National Bank of Rwanda (BNR). The institution is committed to providing accessible, reliable, and innovative financial services that promote financial inclusion and improve the socio-economic well-being of its members.

To strengthen its team and support the achievement of its strategic objectives, UMUCYO SACCO RWAMAGANA invites applications from qualified, competent, committed, proactive, and self-motivated individuals to fill the following position.

Position name: Administrative Assistant

Reporting to: Managing Director.

Number of positions:1

Job summary

The Administrative Assistant provides comprehensive administrative and secretarial support to the Managing Director to ensure the efficient and effective operation of the Executive Office. The position coordinates meetings, appointments, correspondence, and official communications, maintains records and documentation, prepares reports, and serves as a liaison between the Managing Director, departments, branches, external stakeholders, and other partners. The role ensures confidentiality, facilitates smooth administrative processes, and contributes to the achievement of UMUCYO SACCO RWAMAGANA's strategic and operational objectives through effective office management and professional administrative support.

Responsibilities & tasks

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To comply with the laws, regulations and decisions of the Cooperative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To be at work and to respect working days and hours;
• To maintain confidentiality of work;
• To provide basic identification documents before starting work;
• To follow the principles and rules governing the conduct of the Cooperative's business activities;
• Liaise the MD’s office with different department, branches and external partners;
• Provides administrative support to the Managing Director ensure efficient operation;
• Arranges meetings and appointments for Managing Director and organizing his/her schedule;
• Carries out administrative duties such as filing, typing, copying, binding, scanning etc;
• Assists in the preparation of regularly scheduled reports;
• Archives reports and administrative documents (business plan etc.);
• Conducts research and prepares presentation on the market, ...SACCO positioning, competition etc;
• Prepares and monitors invoices;
• Prepares documents for meetings and takes accurate minutes of meetings;
• Develops and updates administrative systems to make them more efficient;
• Exhibits polite and professional communication via phone, e-mail, and mail;
• Perform any other tasks requested by Managing Director

Required Skills

• Strong cash handling and numerical accuracy skills
• Excellent customer service and interpersonal skills
• High level of integrity, honesty, and confidentiality
• Attention to detail and ability to detect errors or irregularities
• Good communication skills (verbal and written)
• Ability to work under pressure and meet deadlines
• Basic computer skills, especially in MS Excel and core banking systems
• Teamwork and willingness to support other branches when assigned

Qualification Criteria / Job Requirements

• Bachelor’s degree in Business Administration, Economics, public affairs or any other related field
• At least three (3) years of administrative assistant experience.
• Excellent organization and time management skills and ability to multi-task and prioritize work.
• Very strong written and verbal communication skills.
• Attention to detail and problem-solving skills.
• Fluency in spoken and written English. Knowledge of French is added advantage.
• Advanced knowledge of MS Office including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat.

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To comply with the laws, regulations and decisions of the Cooperative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To be at work and to respect working days and hours;
• To maintain confidentiality of work;
• To provide basic identification documents before starting work;
• To follow the principles and rules governing the conduct of the Cooperative's business activities;
• Liaise the MD’s office with different department, branches and external partners;
• Provides administrative support to the Managing Director ensure efficient operation;
• Arranges meetings and appointments for Managing Director and organizing his/her schedule;
• Carries out administrative duties such as filing, typing, copying, binding, scanning etc;
• Assists in the preparation of regularly scheduled reports;
• Archives reports and administrative documents (business plan etc.);
• Conducts research and prepares presentation on the market, ...SACCO positioning, competition etc;
• Prepares and monitors invoices;
• Prepares documents for meetings and takes accurate minutes of meetings;
• Develops and updates administrative systems to make them more efficient;
• Exhibits polite and professional communication via phone, e-mail, and mail;
• Perform any other tasks requested by Managing Director

• Strong cash handling and numerical accuracy skills
• Excellent customer service and interpersonal skills
• High level of integrity, honesty, and confidentiality
• Attention to detail and ability to detect errors or irregularities
• Good communication skills (verbal and written)
• Ability to work under pressure and meet deadlines
• Basic computer skills, especially in MS Excel and core banking systems
• Teamwork and willingness to support other branches when assigned

• Bachelor’s degree in Business Administration, Economics, public affairs or any other related field
• At least three (3) years of administrative assistant experience.
• Excellent organization and time management skills and ability to multi-task and prioritize work.
• Very strong written and verbal communication skills.
• Attention to detail and problem-solving skills.
• Fluency in spoken and written English. Knowledge of French is added advantage.
• Advanced knowledge of MS Office including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat.