Head of Business and Financial Product Innovation job at COPEDU PLC
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Head of Business and Financial Product Innovation
2025-10-29T11:55:07+00:00
COPEDU PLC
https://cdn.greatrwandajobs.com/jsjobsdata/data/employer/comp_2175/logo/COPEDU%20PLC.png
FULL_TIME
 
Kigali
Kigali
00000
Rwanda
Financial Services
Management, Accounting & Finance, Marketing
RWF
 
MONTH
2025-11-03T17:00:00+00:00
 
Rwanda
8

Key Responsibilities

  • Develop and implement the department’s strategic plan in alignment with COPEDU Plc’s overall vision and objectives.
  • Provide visionary leadership for innovation, transformation, and growth initiatives across the business and marketing domains.
  • Lead the development and management of annual departmental budgets, strategic KPIs, and operational work plans.
  • Prepares and evaluates departmental performance indicators to ensure efficiency and effectiveness.
  • Coordinate the activities of all sub-units under the department, including Banking and Branch Operations, Marketing, Product Innovation, and Customer Experience.
  • Identify expansion opportunities for branch networks and participate in feasibility studies and planning
  • Optimize business actions and ensure the profitability and growth of COPEDU Plc and its branches.
  • Design and implement the institution’s commercial policy and savings mobilization strategies.
  • Lead marketing and promotional campaigns for banking services at branch level and across channels.
  • Conduct comprehensive market research to identify customer needs and analyze market behavior and trends.
  • Develop tailored communication and promotional strategies for diverse customer segments in alignment with COPEDU’s strategic objectives.
  • Ensure high standards of customer service and monitor satisfaction levels to improve loyalty and retention.
  • Oversee implementation of Corporate Social Responsibility (CSR) initiatives.
  • Drive large-scale campaigns to attract key partners and institutional clients.
  • Ensure transparent, timely, and accurate communication about financial products and services to clients.
  • Conduct consumer education programs to promote financial literacy and informed decision-making.
  • Lead the design and development of innovative financial products and services aligned with customer needs and the institution’s vision.
  • Identify market gaps and opportunities for new product offerings or enhancement of existing ones (including loans, savings, and digital services).
  • Develop comprehensive product strategies including market analysis, target audience determination, and advertising plans
  • Ensure all product offerings are compliant with internal policies, regulatory frameworks, and risk guidelines.
  • Establish clear KPIs for each product and measure performance, adoption, and revenue impact
  • Lead, mentor, and inspire a high-performing, cross-functional team across marketing, product, customer experience, and branch operations.
  • Identify capacity gaps and implement relevant training or professional development programs.

Required Qualifications and Skills:

  • Bachelor’s degree in business administration, Marketing, Management, Finance, or a related field from a reputable university.
  • At least 5 years of experience in the fields of commercial operations, marketing, or customer relationship management, including a minimum of 3 years in a managerial role in banking sector.
  • Strong understanding of financial product development, market research, and customer experience strategies.
  • Strong interest in marketing and proven ability to mobilize resources.
  • Excellent negotiation skills.
  • Fluent in Kinyarwanda, English, and/or French, both spoken and written is added value.
  • Demonstrated leadership skills
  • High ethical standards, integrity, and commitment to driving organizational growth

All applications must include:

  • A motivation letter,
  • A copy of the National ID,
  • A detailed Curriculum Vitae (CV),
  • Copies of academic and professional certificates.

What We Offer:

  • Competitive and attractive salary package
  • Annual leave allowance
  • Long service recognition allowance
  • Preferential interest rates on staff loans
  • Annual performance bonus based on individual and company performance
  • Medical insurance coverage
  • Supportive and collaborative working environment
  • Opportunities for continuous professional development and career advancement
  • Etc.
  • Develop and implement strategic plans
  • Provide visionary leadership for innovation
  • Lead budget management and performance evaluation
  • Coordinate departmental activities
  • Identify expansion opportunities
  • Optimize business actions
  • Design and implement commercial policy
  • Lead marketing campaigns
  • Conduct market research
  • Ensure high standards of customer service
  • Oversee CSR initiatives
  • Drive campaigns to attract key partners
  • Conduct consumer education programs
  • Lead product development
  • Establish clear KPIs for each product
  • Lead and inspire a high-performing team
  • Identify capacity gaps and implement training programs
  • Strong understanding of financial product development
  • Excellent negotiation skills
  • Fluent in Kinyarwanda, English, and/or French
  • Demonstrated leadership skills
  • Bachelor’s degree in business administration or related field
  • At least 5 years of experience in commercial operations
  • Minimum of 3 years in a managerial role in banking sector
  • High ethical standards and commitment to growth
bachelor degree
60
JOB-6902009b44be0

Vacancy title:
Head of Business and Financial Product Innovation

[Type: FULL_TIME, Industry: Financial Services, Category: Management, Accounting & Finance, Marketing]

Jobs at:
COPEDU PLC

Deadline of this Job:
Monday, November 3 2025

Duty Station:
Kigali | Kigali | Rwanda

Summary
Date Posted: Wednesday, October 29 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Key Responsibilities

  • Develop and implement the department’s strategic plan in alignment with COPEDU Plc’s overall vision and objectives.
  • Provide visionary leadership for innovation, transformation, and growth initiatives across the business and marketing domains.
  • Lead the development and management of annual departmental budgets, strategic KPIs, and operational work plans.
  • Prepares and evaluates departmental performance indicators to ensure efficiency and effectiveness.
  • Coordinate the activities of all sub-units under the department, including Banking and Branch Operations, Marketing, Product Innovation, and Customer Experience.
  • Identify expansion opportunities for branch networks and participate in feasibility studies and planning
  • Optimize business actions and ensure the profitability and growth of COPEDU Plc and its branches.
  • Design and implement the institution’s commercial policy and savings mobilization strategies.
  • Lead marketing and promotional campaigns for banking services at branch level and across channels.
  • Conduct comprehensive market research to identify customer needs and analyze market behavior and trends.
  • Develop tailored communication and promotional strategies for diverse customer segments in alignment with COPEDU’s strategic objectives.
  • Ensure high standards of customer service and monitor satisfaction levels to improve loyalty and retention.
  • Oversee implementation of Corporate Social Responsibility (CSR) initiatives.
  • Drive large-scale campaigns to attract key partners and institutional clients.
  • Ensure transparent, timely, and accurate communication about financial products and services to clients.
  • Conduct consumer education programs to promote financial literacy and informed decision-making.
  • Lead the design and development of innovative financial products and services aligned with customer needs and the institution’s vision.
  • Identify market gaps and opportunities for new product offerings or enhancement of existing ones (including loans, savings, and digital services).
  • Develop comprehensive product strategies including market analysis, target audience determination, and advertising plans
  • Ensure all product offerings are compliant with internal policies, regulatory frameworks, and risk guidelines.
  • Establish clear KPIs for each product and measure performance, adoption, and revenue impact
  • Lead, mentor, and inspire a high-performing, cross-functional team across marketing, product, customer experience, and branch operations.
  • Identify capacity gaps and implement relevant training or professional development programs.

Required Qualifications and Skills:

  • Bachelor’s degree in business administration, Marketing, Management, Finance, or a related field from a reputable university.
  • At least 5 years of experience in the fields of commercial operations, marketing, or customer relationship management, including a minimum of 3 years in a managerial role in banking sector.
  • Strong understanding of financial product development, market research, and customer experience strategies.
  • Strong interest in marketing and proven ability to mobilize resources.
  • Excellent negotiation skills.
  • Fluent in Kinyarwanda, English, and/or French, both spoken and written is added value.
  • Demonstrated leadership skills
  • High ethical standards, integrity, and commitment to driving organizational growth

What We Offer:

  • Competitive and attractive salary package
  • Annual leave allowance
  • Long service recognition allowance
  • Preferential interest rates on staff loans
  • Annual performance bonus based on individual and company performance
  • Medical insurance coverage
  • Supportive and collaborative working environment
  • Opportunities for continuous professional development and career advancement
  • Etc.

 

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

Job application procedure

All applications must include:

  • A motivation letter
  • A copy of the National ID
  • A detailed Curriculum Vitae (CV)
  • Copies of academic and professional certificates

 

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Accounting/ Finance jobs in Rwanda
Job Type: Full-time
Deadline of this Job: Monday, November 3 2025
Duty Station: Kigali | Kigali | Rwanda
Posted: 29-10-2025
No of Jobs: 1
Start Publishing: 29-10-2025
Stop Publishing (Put date of 2030): 10-10-2076
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