The tasks for the IT Audiovisual Assistant will include but not limited to:

• Assist in the setup, testing, and operation of audiovisual equipment for lectures, seminars, meetings, and institutional events.
• Provide first-level troubleshooting for AV issues, escalating complex problems to the IT Coordinator (AV).
• Support the student/ faculty with the audiovisual configuration, before/ during/ after class;
• Making sure that the audiovisual equipment is maintained in health condition and serviced appropriately;
• Support video conferencing and lecture capture technologies, including Zoom, Microsoft Teams, or other platforms.
• Maintain an inventory of AV equipment, cables, and accessories, ensuring availability and proper use.
• Provide hands-on support for live streaming and recording of classes, conferences, or special events.
• Assist in routine preventive maintenance of projectors, microphones, speakers, cameras, and control systems.
• Offer user support and training to faculty, staff, and students on AV technologies and classroom systems.
• Document recurring issues and contribute to knowledge-sharing resources for the IT/AV team.

Qualifications

• Bachelor’s degree in information technology, Media Technology, Electronics, or related field.
• At least 1 year of work-related experience with audiovisual systems and IT equipment setup is an advantage.
• Basic understanding of AV hardware (projectors, microphones, cameras) and software platforms (Zoom, Teams, OBS, etc.).
• Strong customer service and communication skills.
• Ability to work under pressure, especially during live events.
• Willingness to learn and grow into advanced AV/IT responsibilities.

• Assist in the setup, testing, and operation of audiovisual equipment for lectures, seminars, meetings, and institutional events.
• Provide first-level troubleshooting for AV issues, escalating complex problems to the IT Coordinator (AV).
• Support the student/ faculty with the audiovisual configuration, before/ during/ after class;
• Making sure that the audiovisual equipment is maintained in health condition and serviced appropriately;
• Support video conferencing and lecture capture technologies, including Zoom, Microsoft Teams, or other platforms.
• Maintain an inventory of AV equipment, cables, and accessories, ensuring availability and proper use.
• Provide hands-on support for live streaming and recording of classes, conferences, or special events.
• Assist in routine preventive maintenance of projectors, microphones, speakers, cameras, and control systems.
• Offer user support and training to faculty, staff, and students on AV technologies and classroom systems.
• Document recurring issues and contribute to knowledge-sharing resources for the IT/AV team.

• Bachelor’s degree in information technology, Media Technology, Electronics, or related field.
• At least 1 year of work-related experience with audiovisual systems and IT equipment setup is an advantage.
• Basic understanding of AV hardware (projectors, microphones, cameras) and software platforms (Zoom, Teams, OBS, etc.).
• Strong customer service and communication skills.
• Ability to work under pressure, especially during live events.
• Willingness to learn and grow into advanced AV/IT responsibilities.