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Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) - Officer, Health Facilities Inspection

Are you ready to take on a vital role in enhancing healthcare standards in Rwanda? The Rwanda Social Security Board (RSSB) is seeking a dedicated Senior Officer, Health Facilities Inspection. Join us in our mission to ensure the quality and effectiveness of health services for Rwandans!

Similarly, the Officer reporting to the Lead, Health Facilities Inspection will focus on evaluating health facilities to ensure they meet established health standards and regulations. This includes inspecting hospitals, clinics, and other healthcare settings to monitor the quality of care provided to patients. The Officer will work closely with health facility management, providing insights and recommendations for improvements in service delivery. By generating comprehensive reports and participating in training initiatives, this role not only supports compliance but also fosters a culture of continuous improvement within healthcare facilities, ultimately enhancing the overall health outcomes for the population.

Reporting to the Lead, Health Facilities Inspection, the Senior Officer, Health Facilities Inspection will be responsible for evaluating health facilities to ensure they meet established health standards and regulations and developing and implementing inspection protocols, ensuring that all processes align with national regulations and standards.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country's GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you

Responsibilities or duties

Key Duties and Responsibilities

• Collaborate with leadership to design and implement comprehensive inspection protocols that align with national health regulations and standards;
• Identify potential risks in health facility operations and recommend strategies for mitigation;
• Assess compliance with applicable laws, regulations, and best practices in both pharmaceutical establishments and health facilities;
• Utilise statistical and analytical methods to interpret inspection findings and identify trends that inform strategic decision-making;
• Advocate for the adoption of best practices in health service delivery through training and guidance;
• Conduct thorough inspections of health facilities to evaluate operational compliance and quality of care;
• Prepare detailed and comprehensive inspection reports that summarise findings, compliance status, and recommended actions;
• Monitor and evaluate the implementation of corrective actions taken by inspected entities to ensure compliance and improvement;
• Collaborate with healthcare providers, and other stakeholders to foster communication and understanding of regulatory requirements;
• Assist in the development and delivery of training programs for RSSB staff on compliance and quality improvement;
• Ensure accurate documentation and record-keeping of all inspections, findings, and correspondence with inspected entities;
• Perform field surveys and assessments to gather information on healthcare service delivery and pharmaceutical distribution practices;
• Stay updated on changes in health regulations to ensure ongoing compliance and adjust inspection practices accordingly;
• Provide input to leadership on policy development related to health facility standards and regulations;
• Contribute to public health initiatives by identifying areas for improvement and collaborating with other organisations to enhance service delivery and health outcomes;
• Perform any other duties as may be assigned from time to time.

Qualifications or requirements (e.g., education, skills)

Key Qualifications and Experience

• Master’s or Bachelor’s Degree in Nursing, Public Health, Allied Health Science, Health Administration, or a related field, with at least 2 years of relevant experience in health inspection, quality assurance, or a related field;
• Strong analytical skills and attention to detail; proficiency in report writing;
• Relevant professional qualifications or certifications in inspection or quality assurance, or previous experience in health insurance scheme are a plus.

Key competencies

Technical Competencies:

• Understanding national and international health regulations, and quality assurance standards;
• Proficiency in data analysis and reporting techniques;
• Familiarity with inspection methodologies and best practices for compliance evaluation;
• Knowledge of quality management systems for effective healthcare service delivery assessment.

Behavioural Competencies:

• Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;
• Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;
• Must be open to change and adapt established methods for new uses within the institution;

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Young people are encouraged to apply, and RSSB reserves the right to add additional shortlisting criteria not mentioned in the job posting in case of many applicants.

Only successful candidates will be contacted.

• Collaborate with leadership to design and implement comprehensive inspection protocols that align with national health regulations and standards;
• Identify potential risks in health facility operations and recommend strategies for mitigation;
• Assess compliance with applicable laws, regulations, and best practices in both pharmaceutical establishments and health facilities;
• Utilise statistical and analytical methods to interpret inspection findings and identify trends that inform strategic decision-making;
• Advocate for the adoption of best practices in health service delivery through training and guidance;
• Conduct thorough inspections of health facilities to evaluate operational compliance and quality of care;
• Prepare detailed and comprehensive inspection reports that summarise findings, compliance status, and recommended actions;
• Monitor and evaluate the implementation of corrective actions taken by inspected entities to ensure compliance and improvement;
• Collaborate with healthcare providers, and other stakeholders to foster communication and understanding of regulatory requirements;
• Assist in the development and delivery of training programs for RSSB staff on compliance and quality improvement;
• Ensure accurate documentation and record-keeping of all inspections, findings, and correspondence with inspected entities;
• Perform field surveys and assessments to gather information on healthcare service delivery and pharmaceutical distribution practices;
• Stay updated on changes in health regulations to ensure ongoing compliance and adjust inspection practices accordingly;
• Provide input to leadership on policy development related to health facility standards and regulations;
• Contribute to public health initiatives by identifying areas for improvement and collaborating with other organisations to enhance service delivery and health outcomes;
• Perform any other duties as may be assigned from time to time.

• Strong analytical skills
• Attention to detail
• Proficiency in report writing
• Understanding national and international health regulations
• Understanding quality assurance standards
• Proficiency in data analysis and reporting techniques
• Familiarity with inspection methodologies
• Familiarity with best practices for compliance evaluation
• Knowledge of quality management systems
• Impeccable customer service focus
• Strategic thinking
• Strong ethical background
• Ability to resist and zero tolerance for corrupt, political and other undesirable influences
• Ability to establish and maintain constructive and effective relationships with key stakeholders and staff alike
• Openness to change and ability to adapt established methods for new uses within the institution

• Master’s or Bachelor’s Degree in Nursing, Public Health, Allied Health Science, Health Administration, or a related field
• At least 2 years of relevant experience in health inspection, quality assurance, or a related field
• Relevant professional qualifications or certifications in inspection or quality assurance, or previous experience in health insurance scheme are a plus.