Join Our Heartist® Journey

At Epic Hotel & Suites, aligned with the spirit of Mantis and the global strength of Accor, we believe hospitality is about creating meaningful connections and unforgettable moments. As a Heartist®, you are not just closing deals—you are opening doors, building lasting relationships, and bringing our brand to life through every client interaction.

We are seeking a dynamic, well-connected, and target-driven Sales Executive to grow our business and showcase Epic Hotel & Suites to the world.

Your Purpose

As Sales Executive, you are the driving force behind our revenue growth, building relationships with corporate, MICE, government, and leisure clients across our market. You will lead with heart and precision, ensuring strong commercial performance and a culture where both clients and colleagues thrive.

What You Will Be Doing

• Identify, develop, and manage new business as a true Heartist®, across corporate, MICE/conference, government, NGO, group, and leisure/tour operator segments
• Build and nurture relationships with clients, tour operators, and travel agents, including business linked to Akagera National Park tourism and cross-border traffic via Kagitumba
• Drive revenue growth by achieving individual and hotel-wide sales, occupancy, and RevPAR targets
• Conduct sales calls, site inspections, and client presentations, and negotiate rates and contracts in line with the hotel’s pricing strategy
• Champion a guest-centric culture, ensuring every client interaction reflects Epic’s service standards
• Collaborate closely with Reservations, Front Office, Food & Beverage, and Banqueting/Conference teams to deliver seamless bookings and events
• Represent Epic Hotel & Suites at trade shows, travel expos, and industry networking events to generate leads
• Monitor competitor activity and market trends, contributing insights to pricing and revenue strategy in line with Accor operational guidelines
• Maintain accurate sales records, pipeline reports, and CRM/PMS data, and play an active role in promotional initiatives to position the hotel as a preferred business and leisure destination

What We Are Looking For

• Proven experience as a Sales Executive or in a similar business development role within a hospitality environment
• A Heartist® mindset with strong relationship-building skills and a client-focused approach
• Solid commercial acumen with a proven track record of meeting or exceeding sales targets
• Strong knowledge of corporate, MICE, and leisure/tour operator sales in the hospitality industry
• Passion for delivering exceptional guest experiences and representing the hotel with professionalism
• Excellent negotiation, communication, presentation, and organisational skills
• Fluent English and Kinyarwanda; French and/or Swahili is an advantage

Why Join Us

• Be part of a global hospitality leader with a strong local soul
• Grow your career within the Accor and Mantis portfolio
• Work in an environment that values creativity, individuality, and purpose
• Opportunity to shape and elevate the sales function at Epic Hotel & Suites
• Competitive remuneration and development opportunities

• Identify, develop, and manage new business as a true Heartist®, across corporate, MICE/conference, government, NGO, group, and leisure/tour operator segments
• Build and nurture relationships with clients, tour operators, and travel agents, including business linked to Akagera National Park tourism and cross-border traffic via Kagitumba
• Drive revenue growth by achieving individual and hotel-wide sales, occupancy, and RevPAR targets
• Conduct sales calls, site inspections, and client presentations, and negotiate rates and contracts in line with the hotel’s pricing strategy
• Champion a guest-centric culture, ensuring every client interaction reflects Epic’s service standards
• Collaborate closely with Reservations, Front Office, Food & Beverage, and Banqueting/Conference teams to deliver seamless bookings and events
• Represent Epic Hotel & Suites at trade shows, travel expos, and industry networking events to generate leads
• Monitor competitor activity and market trends, contributing insights to pricing and revenue strategy in line with Accor operational guidelines
• Maintain accurate sales records, pipeline reports, and CRM/PMS data, and play an active role in promotional initiatives to position the hotel as a preferred business and leisure destination

• Strong relationship-building skills
• Client-focused approach
• Solid commercial acumen
• Strong knowledge of corporate, MICE, and leisure/tour operator sales
• Passion for delivering exceptional guest experiences
• Excellent negotiation skills
• Excellent communication skills
• Excellent presentation skills
• Excellent organisational skills
• Fluent English
• Fluent Kinyarwanda
• French (advantage)
• Swahili (advantage)

• Bachelor’s Degree (A0) or Advance Diploma (A1) required in Sales, Marketing, Hospitality Management, or related field
• Minimum 2 years working experience in the field
• Relevant professional certificates
• Willingness to travel regularly for client visits and industry events