Provision Of Internet Services Tendering At Prison Fellowship Rwanda (PFR)
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1.   Invitation to Tender

Tender Name: Provision of internet services

Tender No: GASH/PFR/INT/001/2023

Location: GASHORA TRANSIT CAMP

Correspondence Language(s): English

Brief Summary Description of Project:

PRISON FELLOWSHIP RWANDA (PFR) believes in Rwandans’ commitment and dedication to restore destroyed social cohesion and to contribute in healing the wounds caused by the divisive past which resulted in the 1994 genocide against Tutsi. It is in this regard that PFR works in partnership with the Government of Rwanda and other partners to foster interventions that support psychological healing, peace building, unity and reconciliation, justice, and economic development as well as relieving people in emergencies.

PRISON FELLOWSHIP RWANDA through a competitive process is seeking a qualified and registered Internet Service Provider (ISP) to provide internet services in Gashora Transit Camp. The internet links will guarantee minimum network availability of 99.9%. The Successful firm will be awarded 6 months contract which may be renewed subject to satisfactory performance

County

Location

Capacity Required

RWANDA

GASHORA TRANSIT CAMP

30 Mbps

Tender Package Available from:

31st June 2023

Tender Package Pickup Location:

www.jobinrwanda.org

Deadline for Offer Submission:

9th June 2023; 1700hrs

Submit Offers to: info.pfrwanda@gmail.com

Prison Fellowship Rwanda reserves the right to accept or reject any late offers

Questions and Answers (Q&A)

If any, Submit Questions with subject line “Internet Services" in writing to: nsordavid@pfrwanda.org

Last Day for Questions:

7th June 2023, 1700hrs

Questions will be answered by:

5th June 2023, 1200hrs

Questions will be answered through:

Answers to all questions will be uploaded to Prison Fellowship Rwanda official website

Documentation Checklist

These documents are contained within this tender package:

  • Invitation to Tender
  • General Conditions for Tender
  • Criteria and Submittals
  • Price Offer Sheet
  • Supplier Information Form
  • Scope of Work/Technical Specifications/BoQ

2.   General Conditions for Tender

Prison Fellowship Rwanda invites proposals for the goods, services and/or works described and summarized in these documents, and in accordance with procedures, conditions and contract terms presented herein. Prison Fellowship Rwanda reserves the right to vary the quantity of work/materials specified in the Tender Package without any changes in unit price or other terms and conditions and to accept or reject any, all, or part of submitted offers.

2.1       Prison Fellowship Rwanda’ Anti-Bribery and Anti-Corruption Statement

Prison Fellowship Rwanda strictly prohibits:

  • Any form of bribe or kickback in relation to its activities

This prohibition includes any request from any Prison Fellowship Rwanda employee, consultant or agent for anything of value from any company or individual in exchange for the employee, consultant or agents taking or not taking any action related to the award of a contract or the contract once awarded.  It also applies to any offer from any company or individual to provide anything of value to any Prison Fellowship Rwanda employee, consultant or agent in exchange for that person taking or not taking any action related to the award of the contract or the contract.

  • Conflicts of interests in the awarding or management of contracts 

If a company is owned by, whether directly or indirectly, in whole or in part, any Prison Fellowship Rwanda employee or any person who is related to a Prison Fellowship Rwanda employee, the company must ensure that it and the employee disclose the relationship as part of or prior to submitting the offer.   

  • The sharing or obtaining of confidential information

Prison Fellowship Rwanda prohibits its employees from sharing, and any offerors from obtaining, confidential information related to this solicitation, including information regarding Prison Fellowship Rwanda’ price estimates, competing offerors or competing offers, etc.  Any information provided to one offeror must be provided to all other offerors.

  • Collusion between/among offerors

Prison Fellowship Rwanda requires fair and open competition for this solicitation.  No two (or more) companies submitting proposals can be owned or controlled by the same individual(s). Companies submitting offers cannot share prices or other offer information or take any other action intended to pre-determine which company will win the solicitation and what price will be paid.

Violations of these prohibitions, along with all evidence of such violations, should be reported to:

+250787473588

Prison Fellowship Rwanda will investigate allegations fully and will take appropriate action.  Any company, or individual that participates in any of the above prohibited conduct, will have its actions reported to the appropriate authorities, will be investigated fully, will have its offer rejected and/or contract terminated, and will not be eligible for future contracts with Prison Fellowship Rwanda. Employees participating in such conduct will have his/her employment terminated.

Violations will also be reported to Prison Fellowship Rwanda’ donors, who may also choose to investigate and debar or suspend companies and their owners from receiving any contract that is funded in part by the donor, whether the contract is with Prison Fellowship Rwanda or any other entity.

2.2       Tender Basis:

  • All offers shall be made in accordance with these instructions, and all documents requested should be furnished, including any required (but not limited to) supplier-specific information, technical specifications, drawings, bill of quantities, and/or delivery schedule. If any requested document is not furnished, a reason should be given for its omission in an exception sheet.
  • No respondent should add, omit or change any item, term or condition herein.
  • If suppliers have any additional requests and conditions, these shall be stipulated in an exception sheet.
  • Each offeror may make one response only.
  • Each offer shall be valid for the period of [10 days] from its date of submission.
  • All offers should indicate whether they include taxes, compulsory payments, levies and/or duties, including VAT, if applicable.
  • Suppliers should ensure that financial offers are devoid of calculation errors. If errors are identified during the evaluation process, the unit price will prevail. If there is ambiguity on the unit price, the Selection Committee may decide to disqualify the offer.
  • Any requests for clarifications regarding the project that are not addressed in written documents must be presented to Prison Fellowship Rwanda in writing. The answer to any question raised in writing by any offeror will be issued to that offeror. In some cases Prison Fellowship Rwanda may choose to issue clarifications to all offerors. It is a condition of this tender that no clarification shall be deemed to supersede, contradict, add to or detract from the conditions hereof, unless made in writing as an Addendum to Tender and signed by Prison Fellowship Rwanda or its designated representative.
  • This Tender does not obligate Prison Fellowship Rwanda to execute a contract nor does it commit Prison Fellowship Rwanda to pay any costs incurred in the preparation and submission of proposals. Furthermore, Prison Fellowship Rwanda reserves the right to reject any and all proposals, if such action is considered to be in the best interest of Prison Fellowship Rwanda.

2.3       Supplier Eligibility

Suppliers may not apply, and will be rejected as ineligible, if they:

  • Are not registered companies
  • Are bankrupt or in the process of going bankrupt
  • Have been convicted of illegal/corrupt activities, and/or unprofessional conduct
  • Have been guilty of grave professional misconduct
  • Have not fulfilled obligations related to payment of social security and taxes
  • Are guilty of serious misinterpretation in supplying information
  • Are in violation of the policies outlined in Prison Fellowship Rwanda Anti Bribery or Anti-Corruption Statement

Additional eligibility criteria, if applicable, are stated in section 3.2 of this tender package.

2.4       Response Documents

Offerors can either utilize the response documents contained in this tender package to submit their offer or they can submit an offer in their own format as long as it contains all the required documents and information specified by this tender.

2.5       Acceptance of Successful Response

Documentation submitted by offerors will be verified by Prison Fellowship Rwanda. The winning offeror will be required to sign a contract for the stated, agreed upon amount.

3.   Criteria & Submittals

3.1       Contract Terms

Prison Fellowship Rwanda intends to issue a Fixed Price contract to one or several company(ies) or organization(s). The successful offeror(s) shall be required to adhere to the statement of work and terms and conditions of the resulting contract. The anticipated contract is incorporated. By submitting an offer, offerors certify that they understand and agree to all of the terms and clauses contained.

3.2       Specific Eligibility Criteria

Eligibility criteria must be met and the corresponding supporting documents listed below under “Tender Submittals” must be submitted with offers. Offerors who do not submit these documents may be disqualified from any further technical or financial evaluation.

Eligibility Criteria:

  • The offeror must be legally registered
  • The offeror must be in good standing with its governing tax authority

3.3       Tender Submittals

Documents and required information listed in tender submittals are necessary in order to support the eligibility criteria and to conduct technical evaluations of received offers (and due diligence). While absence of these documents and/or information does not denote mandatory disqualification of suppliers, the lack of these items has the potential to severely and negatively impact the technical evaluation of an offer.

Documents supporting the Eligibility Criteria:

  • Certificate of Incorporation or Business Registration
  • Latest Tax Compliance Certificate

Documents to conduct the Technical Evaluation and additional Due Diligence:

  • Brief company Profile, 2pages max
  • References from previous work projects (including contact information)
  • Valid Trading License or Single Business Permit
  • Attach statement of declaration not to engage in corruption
  • Attach statement of declaration that the person or company or his sub-contractors have not been debarred from participating in public procurement proceedings
  • Attach evidence to show that the company is registered by the Rwanda Development Board as an internet service provider.

Price Offer :

The Price offer is used to determine which offer represents the best value and serves as a basis of negotiation before award of a contract. As a Fixed-Price contract, the price of the contract to be awarded will be an all-inclusive fixed price basis, either in the form of a total fixed price or a per-unit/deliverable fixed price. No profit, fees, taxes, or additional costs can be added after contract signing. Offerors must show unit prices, quantities, and total price, as displayed in the Offer Sheet in Section 4. All items must be clearly labeled and included in the total offered price.

Offerors must include VAT and customs duties if applicable in their offer.

3.4       Currency

Offers should be submitted in:           Rwandan Francs (RWF)                               

Payments will be made in:      Rwandan Francs (RWF)                   

3.5       Tender Evaluation (Trade-Off Selection Method)

Based on the above submittals, a Prison Fellowship Rwanda Tender Committee will conduct a tender evaluation process. Prison Fellowship Rwanda reserves the right to accept or reject any or all proposals, and to accept the offer(s) deemed to be in the best interest of Prison Fellowship Rwanda. MC will not be responsible for or pay for any expenses or losses which may be incurred by any Offeror in the preparation of their tender.

Evaluations will be conducted as described in the following subsections:

3.5.1    Scoring Evaluation

Trade-Off Method

Prison Fellowship Rwanda Tender Committee will conduct a technical evaluation which will grade technical criteria on a weighted basis (each criteria is given a percentage, all together equaling 100%). Offeror's proposals should consist of all required technical submittals so a Prison Fellowship Rwanda committee can thoroughly evaluate the technical criteria listed herein and assign points based on the strength of a technical submission.

Award criteria shall be based on the proposal’s overall “value for money” (quality, cost, delivery time, etc.) while taking into consideration donor and internal requirements and regulations.  Each individual criteria has been assigned a weighting prior to the release of this tender based on its importance to Prison Fellowship Rwanda in this process.

Offeror(s) with the best score will be accepted as the winning offeror(s), assuming the price is deemed fair and reasonable and subject to the additional due diligence in section 3.5.2.

When performing the Scoring Evaluation, the Prison Fellowship Rwanda tender committee will assign points for each criteria based on the following scale:

Point

Rationale

0

Not acceptable; has not met any part of the specified criteria

1-4

Has met only some minimum requirements and may not be acceptable

5

Acceptable

6-9

Acceptable; has met all requirements and exceeds some

10

Acceptable; has exceeded all requirements

Evaluation Criteria

TECHNICAL

Weight

(%)

Possible Points

(1 to 10)

Weighted Score

(A)

(B)

(A*B)

Depth of understanding of the service as stated in the schedule of requirements. Ensure all services and areas of delivery are properly covered and addressed. Consideration will be given to superior package with greater concessions. This will also include Ability of the ISP to provide internet connection in all the locations with control of all the sites without use of third party infrastructure

30

   

A detailed description on how the services is going to be delivered. This should cover delivery and management approach. Service level agreements, recovery of services models, escalations matrix and guarantee on availability of service with proposed penalties for none- performance-

20

   

The Bidder to provide 5 reference letters demonstrating similar works done in an INGO /corporate firm spread in at least 8 different geographic locations or counties

10

   

Adequacy of the proposed project plan for implementing the task (preferred Maximum

implementation period of 1 month)

  • Availability of projects plan with implementation period of less than 1month
  • Availability of project plan with implementation period of more than 1 month

10

   

TOTAL POSSIBLE SCORE:

70%

 

 

FINANCIAL

 

 

 

Cost and value for money- Lowest technically acceptable to get full marks 30; others to be ranked relative to it using reverse scoring. Formula: [(Lowest Cost of All Bids /Cost of Bid for This Firm) * 30]

30%

 

 

TOTAL POSSIBLE SCORE:

 

 

 

TOTAL TECHNICAL + FINANCIAL

100%

 

 

3.5.2    Additional Due Diligence

Upon completion of both the technical and financial evaluations, Prison Fellowship Rwanda may choose to engage in additional due diligence processes with a particular supplier or supplier(s). The purpose of these processes is to ensure that Prison Fellowship Rwanda engages with reputable, ethical, responsible Suppliers with solid financials and the ability to fulfill the contract. Additional due diligence may take the form of the following processes (though it is not limited to):

  • Reference Checks
  • Supplier’s facility visits
  • Determination of relations and affiliations between offerors
  • Other appropriate documented method giving Prison Fellowship Rwanda increased confidence in the supplier’s ability to perform

4.   Offer Form

Offerors must submit their own independant offer including at least (but not limited to):

  • All documents requested in the “Eligibility Criteria” section of this Tender Package
  • All documents requested in the “Tender Submittals” section of this Tender Package
  • All information listed in the “Documents Comprising the Proposal” section below

All offers must be duly signed (including position and full name of the signer) and stamped, with the date of completion.

Documents Comprising the Proposal

The following information must be included in the offer of any potential offeror:

  • Cover Letter explaining interest to be a contracted vendor or supplier, and the details of the Proposal. The content of the cover letter shall include the following information:
  • A detailed specification of the offered goods, services and/or works (Proposal)
  • Warranty (if necessary and appropriate)
  • Delivery time
  • Price validity date (for this purpose and as stated on the advertisement, quote given shall remain unchanged for 10 working days)
  • A Price Offer detailing the unit price only, using the Price Offer Sheet Attached
  • Completed and signed Prison Fellowship Rwanda Supplier Information Form Attached
  • Other important documents offeror feels need to be attached to support their proposal

The original proposal shall be signed by the offeror or a person or persons duly authorized to bind the offeror to the contract. Financial offer pages of the proposal shall be initialed by the person or persons signing the proposal and stamped with the company seal.

Any interlineations, erasures, or overwriting shall be valid only if they are initialed by the person or persons signing the proposal.

Job Info
Job Category: Tenders in Rwanda
Job Type: Full-time
Deadline of this Job: 31st June 2023
Duty Station: Kigali
Posted: 01-06-2023
No of Jobs: 1
Start Publishing: 01-06-2023
Stop Publishing (Put date of 2030): 01-06-2065
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