Job Summary

Underwriting and processing medical business within Company guidelines.

Key tasks and responsibilities

• Apply standard rates, calculate premiums, and underwrite new, renewal business, endorsements, and cancellations.
• Prepare renewal terms for corporate business in time and ensure close and tactical follow up to renew the businesses of renewal letters and follow up.
• Prepare premium invoices and ensure timely premium collection as per the credit policy.
• Follow up on debt collection and reporting
• Ensure accurate benefits set up and membership maintenance in the system.
• Ensure timely scheme performance reporting as per SLA’s with clients and intermediaries and attend scheme performance review meetings as per set guidelines.
• Ensures that systems and procedures covering underwriting operations are adhered to and supervises the Underwriting Assistants to ensure quality and timely service
• Works closely with field marketing staff/agents, brokers to develop and maintain positive business partnerships
• Liaison with brokers/agents and direct clients to verify information, explain and interpret coverage.
• Preparation of member guides and underwriting summaries.
• Generate utilization reports, member statements, and loss ratio trends.
• Ensure compliance with standards of service/Customer service charter in all underwriting operations.
• Enforces the no – credit policy and ensures that premiums are up to date for section accounts through timely collection of premiums.

Qualifications and experience

• University degree in Insurance or business-related course
• Basic Insurance qualification

Skills and competencies

• Good communication and negotiating skills
• Good assessment and analytical skills
• Knowledge in medical risk assessment.
• Honesty and integrity
• Good interpersonal and relations skills
• Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims

• Apply standard rates, calculate premiums, and underwrite new, renewal business, endorsements, and cancellations.
• Prepare renewal terms for corporate business in time and ensure close and tactical follow up to renew the businesses of renewal letters and follow up.
• Prepare premium invoices and ensure timely premium collection as per the credit policy.
• Follow up on debt collection and reporting
• Ensure accurate benefits set up and membership maintenance in the system.
• Ensure timely scheme performance reporting as per SLA’s with clients and intermediaries and attend scheme performance review meetings as per set guidelines.
• Ensures that systems and procedures covering underwriting operations are adhered to and supervises the Underwriting Assistants to ensure quality and timely service
• Works closely with field marketing staff/agents, brokers to develop and maintain positive business partnerships
• Liaison with brokers/agents and direct clients to verify information, explain and interpret coverage.
• Preparation of member guides and underwriting summaries.
• Generate utilization reports, member statements, and loss ratio trends.
• Ensure compliance with standards of service/Customer service charter in all underwriting operations.
• Enforces the no – credit policy and ensures that premiums are up to date for section accounts through timely collection of premiums.

• Good communication and negotiating skills
• Good assessment and analytical skills
• Knowledge in medical risk assessment.
• Honesty and integrity
• Good interpersonal and relations skills
• Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims

• University degree in Insurance or business-related course
• Basic Insurance qualification