Customer Care Officer job at CroDigital Hub Limited
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Customer Care Officer
2026-07-21T06:09:27+00:00
CroDigital Hub Limited
https://cdn.greatrwandajobs.com/jsjobsdata/data/employer/comp_4332/logo/CroDigitalHub.png
FULL_TIME
Various Districts across Rwanda
Kigali
00000
Rwanda
Professional Services
Customer Service,Admin & Office,Accounting & Finance
RWF
MONTH
2026-07-31T17:00:00+00:00
8

Background information about the job or company (e.g., role context, company overview)

There are many job opportunities available at various SACCOs across Rwanda.

Responsibilities or duties

Welcome members and guide them to the appropriate service points or responsible staff.

Open new member accounts and ensure all required documentation is completed and processed.

Handle customer complaints professionally, ensuring courteous and timely resolution.

Maintain and file SACCO documents, including customer and membership records.

Advise members on the SACCO's products, savings culture, and investment opportunities.

Issue bank statements to members and support the branch in achieving its business targets.

Be prepared to assume Teller responsibilities in case of staffing shortages.

Qualifications or requirements (e.g., education, skills)

Applicants should have A2, A1, or Bachelor's Degree in Accounting, Finance, Business Administration, Economics, ICT, and other fields related to the position.

Experience needed

None specified.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

THESE POSITIONS ARE BASED IN VARIOUS DISTRICTS ACROSS RWANDA.

Don't miss out on these opportunities!

WE ARE LOOKING FOR PROFESSIONALS WITH PURPOSE AND PROFESSIONALISM.

Together for Stronger Communities, Better Future!

  • Welcome members and guide them to the appropriate service points or responsible staff.
  • Open new member accounts and ensure all required documentation is completed and processed.
  • Handle customer complaints professionally, ensuring courteous and timely resolution.
  • Maintain and file SACCO documents, including customer and membership records.
  • Advise members on the SACCO's products, savings culture, and investment opportunities.
  • Issue bank statements to members and support the branch in achieving its business targets.
  • Be prepared to assume Teller responsibilities in case of staffing shortages.
  • A2, A1, or Bachelor's Degree in Accounting, Finance, Business Administration, Economics, ICT, and other fields related to the position.
bachelor degree
12
JOB-6a5f0d177a9a5

Vacancy title:
Customer Care Officer

[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service,Admin & Office,Accounting & Finance]

Jobs at:
CroDigital Hub Limited

Deadline of this Job:
Friday, July 31 2026

Duty Station:
Various Districts across Rwanda | Kigali

Summary
Date Posted: Tuesday, July 21 2026, Base Salary: Not Disclosed

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Learn more about CroDigital Hub Limited
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JOB DETAILS:

Background information about the job or company (e.g., role context, company overview)

There are many job opportunities available at various SACCOs across Rwanda.

Responsibilities or duties

Welcome members and guide them to the appropriate service points or responsible staff.

Open new member accounts and ensure all required documentation is completed and processed.

Handle customer complaints professionally, ensuring courteous and timely resolution.

Maintain and file SACCO documents, including customer and membership records.

Advise members on the SACCO's products, savings culture, and investment opportunities.

Issue bank statements to members and support the branch in achieving its business targets.

Be prepared to assume Teller responsibilities in case of staffing shortages.

Qualifications or requirements (e.g., education, skills)

Applicants should have A2, A1, or Bachelor's Degree in Accounting, Finance, Business Administration, Economics, ICT, and other fields related to the position.

Experience needed

None specified.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

THESE POSITIONS ARE BASED IN VARIOUS DISTRICTS ACROSS RWANDA.

Don't miss out on these opportunities!

WE ARE LOOKING FOR PROFESSIONALS WITH PURPOSE AND PROFESSIONALISM.

Together for Stronger Communities, Better Future!

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

FOR APPLICATION ASSISTANCE

CRO DIGITAL HUB LTD

Tel: 0780217182

Apply early before the deadline date announced for each position.

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Rwanda
Job Type: Full-time
Deadline of this Job: Friday, July 31 2026
Duty Station: Various Districts across Rwanda | Kigali
Posted: 21-07-2026
No of Jobs: 1
Start Publishing: 21-07-2026
Stop Publishing (Put date of 2030): 10-10-2076
Apply Now
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