Direct sales Agent (DSA)
2026-08-27T03:42:15+00:00
Letshego Rwanda Limited
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https://www.greatrwandajobs.com/jobs
FULL_TIME
Rusizi
Rusizi
00000
Rwanda
Financial Services
Sales,Customer Service,Business Operations
2026-09-08T17:00:00+00:00
8
About Letshego Rwanda Limited
Letshego Rwanda Limited (Letshego Rwanda) was established in Rwanda in 2004 and is a subsidiary of Letshego Holdings Limited (LHL), a pan African financial services group that is headquartered in Gaborone. LHL is the largest indigenous BSE-quoted company with a current market capitalisation in excess of BWP 5 billion (US$ 500 million) that places it in the top 40 sub-Saharan Africa companies (excluding-South Africa). Since inception Letshego Rwanda has been operating as a regulated credit only microfinance company. In 2013, Letshego Rwanda obtained a deposit-taking microfinance licence from the National Bank of Rwanda.
About This Opportunity
The position of Direct sales Agent (DSA) at Letshego Rwanda Limited located in Rusizi, Rwanda offers an opportunity for qualified professionals to contribute their knowledge and experience in a dynamic working environment. The organization seeks individuals who are motivated, reliable, and capable of performing their duties effectively while maintaining professional standards.
JOB ADVERT
Letshego Holdings Limited was incorporated in 1998; it’s headquartered in Gaborone and has been publicly listed on the Botswana Stock Exchange (BSE) since 2002. It is an inclusive finance focused group with consumer, micro-lending and deposit-taking subsidiaries across sub-Saharan Africa.
An opening has arisen within Letshego Rwanda Limited LRL for the below-mentioned position. This role is tenable at LRL.
POSITION: Direct sales Agent (DSA)
Reports to: The incumbent will report to Branch Manager.
Purpose of the Job:
The Direct sales Agent(DSA) plays a vital role in customer acquisition, credit assessment, portfolio growth, and client relationship management. The DSA is tasked with identifying potential clients, evaluating their creditworthiness, disbursing microloans, and ensuring timely repayments. This role requires a proactive, target-driven individual with strong interpersonal skills and a passion for financial inclusion and community development.
Key Accountabilities:
Client Acquisition & Onboarding
Detect and recruit new clients through field visits, referrals, and community engagement.
Perform orientation and financial literacy sessions for new clients.
Assist clients in completing loan applications and ensuring all required documents are submitted.
Loan Assessment & Disbursement
Carry out detailed credit assessments, including household visits and business evaluations.
Produce loan proposals and present them to the Branch Credit Committee.
Facilitate timely loan disbursements while ensuring adherence to credit policies and procedures.
Portfolio Management
Track loan utilization and deliver assist to clients to ensure productive use of funds.
Perform regular follow-ups to ensure on-time loan repayments.
Detect and address early warning signs of repayment challenges.
Customer Relationship Management
Keep strong relationships with clients by providing excellent after-loan service and assist.
Address client complaints or concerns professionally and escalate when necessary.
Promote other financial products such as savings, insurance, or mobile banking.
Reporting & Compliance
Keep accurate records of client interactions, loan files, and repayment schedules.
Submit daily, weekly, and monthly reports on loan performance and field activities.
Ensure full compliance with internal policies, credit guidelines, and regulatory requirements.
Qualifications and Experience:
Bachelor’s degree or diploma in any related field.
At least 1–2 years of experience in microfinance, sales, or customer service is preferred.
Basic understanding of credit assessment and micro-lending practices.
Strong communication, negotiation, and problem-solving skills.
Proficiency in MS Office and familiarity with mobile or digital banking tools.
Ability to ride a motorcycle (with a valid license) is often an added advantage for fieldwork
Embrace the Group uniquenesses
The job holder shall, at all times embrace Group uniqueness’s set out below:
Simple - Straight forward and uncomplicated
Appropriate - Relevant and suitable
Accessible - Welcoming and consistent
Ethical - Honest and principled
Responsive - Receptive and compassionate
Inclusive - Embracing and proactive
Essential and Desired Competencies
Deciding and Initiating Action
Leading and Supervising
Working with People
Adhering to principles & values
Relating and Networking
Persuading and Influencing
Presenting and Communicating Information
Writing and Reporting
Learning & Researching
Planning and Organizing
Coping with Pressures and Setbacks
Commercial Thinking
Analytical
Additional Information:
Jobholder should be a person of high integrity and discretion with confidential matters. Multi-cultural awareness and the ability to interact with a wide range of differing levels and sectors of staff, society, social and business, is an essential characteristic of the person holding this position.
* Detect and recruit new clients through field visits, referrals, and community engagement. * Perform orientation and financial literacy sessions for new clients. * Assist clients in completing loan applications and ensuring all required documents are submitted. * Carry out detailed credit assessments, including household visits and business evaluations. * Produce loan proposals and present them to the Branch Credit Committee. * Facilitate timely loan disbursements while ensuring adherence to credit policies and procedures. * Track loan utilization and deliver assist to clients to ensure productive use of funds. * Perform regular follow-ups to ensure on-time loan repayments. * Detect and address early warning signs of repayment challenges. * Keep strong relationships with clients by providing excellent after-loan service and assist. * Address client complaints or concerns professionally and escalate when necessary. * Promote other financial products such as savings, insurance, or mobile banking. * Keep accurate records of client interactions, loan files, and repayment schedules. * Submit daily, weekly, and monthly reports on loan performance and field activities. * Ensure full compliance with internal policies, credit guidelines, and regulatory requirements.
* Communication * Management * Excel * Planning * Customer service * Negotiation * Research * Sales * MS Office * Mobile or digital banking tools
* Bachelor’s degree or diploma in any related field. * At least 1–2 years of experience in microfinance, sales, or customer service is preferred. * Basic understanding of credit assessment and micro-lending practices. * Strong communication, negotiation, and problem-solving skills. * Proficiency in MS Office and familiarity with mobile or digital banking tools. * Ability to ride a motorcycle (with a valid license) is often an added advantage for fieldwork.
JOB-6a8fb2173ce14
Vacancy title:
Direct sales Agent (DSA)
[Type: FULL_TIME, Industry: Financial Services, Category: Sales,Customer Service,Business Operations]
Jobs at:
Letshego Rwanda Limited
Deadline of this Job:
Tuesday, September 8 2026
Duty Station:
Rusizi | Rusizi
Summary
Date Posted: Thursday, August 27 2026, Base Salary: Not Disclosed
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JOB DETAILS:
About Letshego Rwanda Limited
Letshego Rwanda Limited (Letshego Rwanda) was established in Rwanda in 2004 and is a subsidiary of Letshego Holdings Limited (LHL), a pan African financial services group that is headquartered in Gaborone. LHL is the largest indigenous BSE-quoted company with a current market capitalisation in excess of BWP 5 billion (US$ 500 million) that places it in the top 40 sub-Saharan Africa companies (excluding-South Africa). Since inception Letshego Rwanda has been operating as a regulated credit only microfinance company. In 2013, Letshego Rwanda obtained a deposit-taking microfinance licence from the National Bank of Rwanda.
About This Opportunity
The position of Direct sales Agent (DSA) at Letshego Rwanda Limited located in Rusizi, Rwanda offers an opportunity for qualified professionals to contribute their knowledge and experience in a dynamic working environment. The organization seeks individuals who are motivated, reliable, and capable of performing their duties effectively while maintaining professional standards.
JOB ADVERT
Letshego Holdings Limited was incorporated in 1998; it’s headquartered in Gaborone and has been publicly listed on the Botswana Stock Exchange (BSE) since 2002. It is an inclusive finance focused group with consumer, micro-lending and deposit-taking subsidiaries across sub-Saharan Africa.
An opening has arisen within Letshego Rwanda Limited LRL for the below-mentioned position. This role is tenable at LRL.
POSITION: Direct sales Agent (DSA)
Reports to: The incumbent will report to Branch Manager.
Purpose of the Job:
The Direct sales Agent(DSA) plays a vital role in customer acquisition, credit assessment, portfolio growth, and client relationship management. The DSA is tasked with identifying potential clients, evaluating their creditworthiness, disbursing microloans, and ensuring timely repayments. This role requires a proactive, target-driven individual with strong interpersonal skills and a passion for financial inclusion and community development.
Key Accountabilities:
Client Acquisition & Onboarding
Detect and recruit new clients through field visits, referrals, and community engagement.
Perform orientation and financial literacy sessions for new clients.
Assist clients in completing loan applications and ensuring all required documents are submitted.
Loan Assessment & Disbursement
Carry out detailed credit assessments, including household visits and business evaluations.
Produce loan proposals and present them to the Branch Credit Committee.
Facilitate timely loan disbursements while ensuring adherence to credit policies and procedures.
Portfolio Management
Track loan utilization and deliver assist to clients to ensure productive use of funds.
Perform regular follow-ups to ensure on-time loan repayments.
Detect and address early warning signs of repayment challenges.
Customer Relationship Management
Keep strong relationships with clients by providing excellent after-loan service and assist.
Address client complaints or concerns professionally and escalate when necessary.
Promote other financial products such as savings, insurance, or mobile banking.
Reporting & Compliance
Keep accurate records of client interactions, loan files, and repayment schedules.
Submit daily, weekly, and monthly reports on loan performance and field activities.
Ensure full compliance with internal policies, credit guidelines, and regulatory requirements.
Qualifications and Experience:
Bachelor’s degree or diploma in any related field.
At least 1–2 years of experience in microfinance, sales, or customer service is preferred.
Basic understanding of credit assessment and micro-lending practices.
Strong communication, negotiation, and problem-solving skills.
Proficiency in MS Office and familiarity with mobile or digital banking tools.
Ability to ride a motorcycle (with a valid license) is often an added advantage for fieldwork
Embrace the Group uniquenesses
The job holder shall, at all times embrace Group uniqueness’s set out below:
Simple - Straight forward and uncomplicated
Appropriate - Relevant and suitable
Accessible - Welcoming and consistent
Ethical - Honest and principled
Responsive - Receptive and compassionate
Inclusive - Embracing and proactive
Essential and Desired Competencies
Deciding and Initiating Action
Leading and Supervising
Working with People
Adhering to principles & values
Relating and Networking
Persuading and Influencing
Presenting and Communicating Information
Writing and Reporting
Learning & Researching
Planning and Organizing
Coping with Pressures and Setbacks
Commercial Thinking
Analytical
Additional Information:
Jobholder should be a person of high integrity and discretion with confidential matters. Multi-cultural awareness and the ability to interact with a wide range of differing levels and sectors of staff, society, social and business, is an essential characteristic of the person holding this position.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Send your Application that includes; Cover letter, CV & Academic documents
Must put the position you are applying for in the subject line.
Note: Selection will be conducted on a rolling basis, and Letshego reserves the right to close the recruitment process and withdraw the advertisement once a suitable candidate has been identified
Only Shortlisted candidates will be invited for interviews.
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