POSITION SUMMARY

HR Officers, also known as Human Resources Officers, manage and oversee all aspects of a company’s human resources department, including recruiting, Onboarding, Learning & Development, and hiring new staff; advising managers on organizational policy; and serving as a link between an organization’s management and its employees.

TASKS, DUTIES AND RESPONSIBILITIES:

• Recruit, screen, interview, hire and dismiss employees as necessary, following all HR processes and procedures
• Regularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may have
• Promote a positive and open work environment where employees feel comfortable speaking up about issues
• Manage and supervise other HR staff, ensuring they are assigned and carry out proper tasks
• Understand and adhere to all pertinent labor laws
• Work closely with line Manager in all hiring and training procedures for new employees
• Develop training and development programs
• Assist with performance management procedures
• Schedule and Oversee Wellness and health programs
• Advise management on policies and procedures
• Lead the development and implementation of human resource policies
• Prepare and maintain accurate records, files and reports, including responsibility for maintaining personnel records
• Assist in talent acquisition and recruitment processes
• Conduct employee onboarding and help plan training & development
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Assist in the development and implementation of HR policies and procedures
• Prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
• Coordinate HR projects (meetings, training, surveys etc.) and take minutes
• Maintain employee files and records in electronic and paper form
• Ensure compliance with labor regulations

HEALTH AND SAFETY

• Adheres to all health, sanitation and food safety rules and regulations
• Reports all potential and real hazards immediately
• Fully understands the hotel’s fire, emergency, and bomb procedures
• Co-ordinates work, and works in a safe manner that does not harm or injure self or others
• Anticipates possible and probable hazards and conditions to avoid mishaps
• Keeps the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct
• Monitor compliance of food handling certifications in required departments

MISCELLANEOUS

• Recommends better preparation procedures to Sous Chef
• Checks the restaurant reservations regularly
• Attends meetings and training required by the Sous Chef
• Accepts flexible work schedule necessary for uninterrupted service to the food production function
• Maintains own working area, materials and company property clean, tidy and in good shape
• Continuously seeks to endeavour the knowledge of own job function
• Is well updated on, and possesses solid knowledge of the following:
  • - Hotel fire, bomb and emergency procedures
  • - Hotel health and safety policies and procedures
  • - Current licensing relating to own department
  • - Restaurant corporate marketing and promotional programmes
  • - Restaurant guests generating high business volume
  • - Union agreements
• Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities

Required qualifications

• Bachelor’s degree holder in Human Resource Management, or Business Administration
• Minimum 3 years working experience in the same field especially in high end hotels
• Hr professional certificate is an added advantage
• Fluent in English Language.
• Communication skills
• Confidentiality and ethical behaviour
• Customer care spirit

• Recruit, screen, interview, hire and dismiss employees as necessary, following all HR processes and procedures
• Regularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may have
• Promote a positive and open work environment where employees feel comfortable speaking up about issues
• Manage and supervise other HR staff, ensuring they are assigned and carry out proper tasks
• Understand and adhere to all pertinent labor laws
• Work closely with line Manager in all hiring and training procedures for new employees
• Develop training and development programs
• Assist with performance management procedures
• Schedule and Oversee Wellness and health programs
• Advise management on policies and procedures
• Lead the development and implementation of human resource policies
• Prepare and maintain accurate records, files and reports, including responsibility for maintaining personnel records
• Assist in talent acquisition and recruitment processes
• Conduct employee onboarding and help plan training & development
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Assist in the development and implementation of HR policies and procedures
• Prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
• Coordinate HR projects (meetings, training, surveys etc.) and take minutes
• Maintain employee files and records in electronic and paper form
• Ensure compliance with labor regulations
• Adheres to all health, sanitation and food safety rules and regulations
• Reports all potential and real hazards immediately
• Fully understands the hotel’s fire, emergency, and bomb procedures
• Co-ordinates work, and works in a safe manner that does not harm or injure self or others
• Anticipates possible and probable hazards and conditions to avoid mishaps
• Keeps the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct
• Monitor compliance of food handling certifications in required departments
• Recommends better preparation procedures to Sous Chef
• Checks the restaurant reservations regularly
• Attends meetings and training required by the Sous Chef
• Accepts flexible work schedule necessary for uninterrupted service to the food production function
• Maintains own working area, materials and company property clean, tidy and in good shape
• Continuously seeks to endeavour the knowledge of own job function
• Is well updated on, and possesses solid knowledge of the following: - Hotel fire, bomb and emergency procedures - Hotel health and safety policies and procedures - Current licensing relating to own department - Restaurant corporate marketing and promotional programmes - Restaurant guests generating high business volume - Union agreements
• Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities

• Communication skills
• Confidentiality and ethical behaviour
• Customer care spirit

• Bachelor’s degree holder in Human Resource Management, or Business Administration
• Minimum 3 years working experience in the same field especially in high end hotels
• Hr professional certificate is an added advantage
• Fluent in English Language.