Background

IBAKWE SACCO GATSIBO refers to a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of 14 Umurenge Savings and Credit Cooperative (USACCO’s) operating within Gatsibo District, in accordance with the Government of Rwanda SACCO’s consolidation framework and under the supervision of the National Bank of Rwanda (BNR) IBAKWE SACCO GATSIBO is looking for qualified, competent, committed, proactive and self-motivated individual to occupy the following position.

Responsibilities

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To maintain the confidentiality of work;
• To follow the principles and codes of conduct governing the business activities of the Cooperative;
• First line support for all computer and related hardware components for all branch staff at headquarter, branches and outlets;
• Responds in a timely manner to service issues and requests;
• First line support for all computer and related hardware components for all branch staff at headquarter, branches and outlets;
• Reviews vendor contracts and coordinates IT hardware purchases;
• Ensures proper maintenance of computers peripherals, printer and all other hardware;
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems;
• Any other duty that does not conflict with the laws and regulations as requested by the Head of Operations or his/her superior authority.
• Reviews vendor contracts and coordinates IT hardware purchases;
• Ensures proper maintenance of computers peripherals, printer and all other hardware;
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems;
• Any other duty that does not conflict with the laws and regulations as requested by the Head of Operations or his/her superior authority.

Qualifications & Experience Required

• Bachelor’s degree in IT/MIS.
• Minimum Three-years working experience in IT/Network field for MFIs/Banks.
• Good skills in installation and maintenance of computer and related hardware equipment.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation.
• Willing to travel to responsible branches and outlets

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To maintain the confidentiality of work;
• To follow the principles and codes of conduct governing the business activities of the Cooperative;
• First line support for all computer and related hardware components for all branch staff at headquarter, branches and outlets;
• Responds in a timely manner to service issues and requests;
• First line support for all computer and related hardware components for all branch staff at headquarter, branches and outlets;
• Reviews vendor contracts and coordinates IT hardware purchases;
• Ensures proper maintenance of computers peripherals, printer and all other hardware;
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems;
• Any other duty that does not conflict with the laws and regulations as requested by the Head of Operations or his/her superior authority.
• Reviews vendor contracts and coordinates IT hardware purchases;
• Ensures proper maintenance of computers peripherals, printer and all other hardware;
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems;
• Any other duty that does not conflict with the laws and regulations as requested by the Head of Operations or his/her superior authority.

• Good skills in installation and maintenance of computer and related hardware equipment.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation.

• Bachelor’s degree in IT/MIS.
• Minimum Three-years working experience in IT/Network field for MFIs/Banks.
• Good skills in installation and maintenance of computer and related hardware equipment.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation.
• Willing to travel to responsible branches and outlets