People & Culture Officer
2025-07-01T09:34:21+00:00
Development Bank of Rwanda (BRD)
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https://www.brd.rw/brd
FULL_TIME
Rwanda
Kigali
00000
Rwanda
Banking
Admin & Office
2025-07-14T17:00:00+00:00
Rwanda
8
Purpose of the Job:
The people & Culture Officer will be a key architect and champion of BRD’s cultural transformation journey. This newly created role is responsible for designing, implementing, and sustaining initiatives that shape a high-performance, value-driven, and inclusive workplace culture. The people & Culture officer will work across departments to embed cultural values into every aspect of the employee and customer experience.
This is more than a support role. It’s a front-line partner role, one that demands a future-thinking HR professional who understands the business impact of people-first practices and who champions culture as a catalyst for institutional success.
Main Responsibilities of the Job:
Culture Strategy & Transformation
- Develop and execute a culture transformation roadmap aligned with BRD’s values and goals.
- Lead change management initiatives to embed cultural shifts with leadership and staff buy-in.
Employee Engagement & Well-being
- Design and implement employee engagement programs, recognition initiatives, and well-being activities.
- Foster psychologically safe, motivating, and inclusive workplace environments.
- Act as a trusted point of contact for employee relations, mediating challenges constructively.
Leadership Alignment & Internal Communication
- Partner with senior leaders to model and reinforce desired behaviors.
- Collaborate with communications teams to promote cultural values and successes through compelling narratives.
Talent Lifecycle & Development
- Deliver seamless onboarding and offboarding experiences that reflect company values.
- Support performance management processes and curate personalized learning and growth pathways.
- Integrate culture into training, leadership development, and ongoing learning programs.
Operational Excellence & Analytics
- Ensure accuracy and compliance with HRIS data.
- Support payroll and benefits administration with confidentiality and accuracy.
- Measurement & Insights: Manage metrics and tools to assess cultural health, track progress, and inform continuous improvement.
Continuous Improvement & Innovation
- Identify and implement workflow enhancements and digital transformation opportunities to future-proof People operations.
- Drive process improvements aligned with company values and employee experience goals
Performance indicators
- Culture & Engagement: Employee engagement score, event participation, NPS
- Employee Relations & Well-being: Number of resolved employee issues, well-being program participation, employee satisfaction ratings
- Leadership Alignment: Leadership engagement scores, adoption rate of cultural initiatives
- Operational Excellence: HRIS data accuracy rate, HR process cycle time
- Continuous Improvement: Number of process improvements implemented adoption rate of digital tools.
Working relationships
- All BRD staff & other stakeholders
Professional, academic qualifications and experience
- Bachelor’s degree in HR, Psychology, Business, or related field
- 3–5 years’ experience in HR field
- Proven experience in culture transformation, employee engagement, HR operations
- Strong interpersonal and communication skills
- Experience with HRIS systems and data analysis
- Ability to manage multiple priorities and drive change in a dynamic environment
Core competencies
Given the analytical nature of the role, the successful candidate will be highly numerate with the following experience and skills:
- Compliance & Cost Management
- Data Management and Analysis
- Computer Literacy & Communication skills
- Organizational Effectiveness
- Employee On-Boarding & Relations
- Workforce Analytics & payroll Management
- HR Budgeting
- Learning, Development & Performance Management
Culture Strategy & Transformation Develop and execute a culture transformation roadmap aligned with BRD’s values and goals. Lead change management initiatives to embed cultural shifts with leadership and staff buy-in. Employee Engagement & Well-being Design and implement employee engagement programs, recognition initiatives, and well-being activities. Foster psychologically safe, motivating, and inclusive workplace environments. Act as a trusted point of contact for employee relations, mediating challenges constructively. Leadership Alignment & Internal Communication Partner with senior leaders to model and reinforce desired behaviors. Collaborate with communications teams to promote cultural values and successes through compelling narratives. Talent Lifecycle & Development Deliver seamless onboarding and offboarding experiences that reflect company values. Support performance management processes and curate personalized learning and growth pathways. Integrate culture into training, leadership development, and ongoing learning programs. Operational Excellence & Analytics Ensure accuracy and compliance with HRIS data. Support payroll and benefits administration with confidentiality and accuracy. Measurement & Insights: Manage metrics and tools to assess cultural health, track progress, and inform continuous improvement. Continuous Improvement & Innovation Identify and implement workflow enhancements and digital transformation opportunities to future-proof People operations. Drive process improvements aligned with company values and employee experience goals Performance indicators Culture & Engagement: Employee engagement score, event participation, NPS Employee Relations & Well-being: Number of resolved employee issues, well-being program participation, employee satisfaction ratings Leadership Alignment: Leadership engagement scores, adoption rate of cultural initiatives Operational Excellence: HRIS data accuracy rate, HR process cycle time Continuous Improvement: Number of process improvements implemented adoption rate of digital tools. Working relationships All BRD staff & other stakeholders
Bachelor’s degree in HR, Psychology, Business, or related field 3–5 years’ experience in HR field Proven experience in culture transformation, employee engagement, HR operations Strong interpersonal and communication skills Experience with HRIS systems and data analysis Ability to manage multiple priorities and drive change in a dynamic environment
JOB-6863ab9d9f72d
Vacancy title:
People & Culture Officer
[Type: FULL_TIME, Industry: Banking, Category: Admin & Office]
Jobs at:
Development Bank of Rwanda (BRD)
Deadline of this Job:
Monday, July 14 2025
Duty Station:
Rwanda | Kigali | Rwanda
Summary
Date Posted: Tuesday, July 1 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Purpose of the Job:
The people & Culture Officer will be a key architect and champion of BRD’s cultural transformation journey. This newly created role is responsible for designing, implementing, and sustaining initiatives that shape a high-performance, value-driven, and inclusive workplace culture. The people & Culture officer will work across departments to embed cultural values into every aspect of the employee and customer experience.
This is more than a support role. It’s a front-line partner role, one that demands a future-thinking HR professional who understands the business impact of people-first practices and who champions culture as a catalyst for institutional success.
Main Responsibilities of the Job:
Culture Strategy & Transformation
- Develop and execute a culture transformation roadmap aligned with BRD’s values and goals.
- Lead change management initiatives to embed cultural shifts with leadership and staff buy-in.
Employee Engagement & Well-being
- Design and implement employee engagement programs, recognition initiatives, and well-being activities.
- Foster psychologically safe, motivating, and inclusive workplace environments.
- Act as a trusted point of contact for employee relations, mediating challenges constructively.
Leadership Alignment & Internal Communication
- Partner with senior leaders to model and reinforce desired behaviors.
- Collaborate with communications teams to promote cultural values and successes through compelling narratives.
Talent Lifecycle & Development
- Deliver seamless onboarding and offboarding experiences that reflect company values.
- Support performance management processes and curate personalized learning and growth pathways.
- Integrate culture into training, leadership development, and ongoing learning programs.
Operational Excellence & Analytics
- Ensure accuracy and compliance with HRIS data.
- Support payroll and benefits administration with confidentiality and accuracy.
- Measurement & Insights: Manage metrics and tools to assess cultural health, track progress, and inform continuous improvement.
Continuous Improvement & Innovation
- Identify and implement workflow enhancements and digital transformation opportunities to future-proof People operations.
- Drive process improvements aligned with company values and employee experience goals
Performance indicators
- Culture & Engagement: Employee engagement score, event participation, NPS
- Employee Relations & Well-being: Number of resolved employee issues, well-being program participation, employee satisfaction ratings
- Leadership Alignment: Leadership engagement scores, adoption rate of cultural initiatives
- Operational Excellence: HRIS data accuracy rate, HR process cycle time
- Continuous Improvement: Number of process improvements implemented adoption rate of digital tools.
Working relationships
- All BRD staff & other stakeholders
Professional, academic qualifications and experience
- Bachelor’s degree in HR, Psychology, Business, or related field
- 3–5 years’ experience in HR field
- Proven experience in culture transformation, employee engagement, HR operations
- Strong interpersonal and communication skills
- Experience with HRIS systems and data analysis
- Ability to manage multiple priorities and drive change in a dynamic environment
Core competencies
Given the analytical nature of the role, the successful candidate will be highly numerate with the following experience and skills:
- Compliance & Cost Management
- Data Management and Analysis
- Computer Literacy & Communication skills
- Organizational Effectiveness
- Employee On-Boarding & Relations
- Workforce Analytics & payroll Management
- HR Budgeting
- Learning, Development & Performance Management
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
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