Reception Intern Ubuntu Global Faculty Centre
2025-07-28T12:03:46+00:00
University of Global Health Equity (UGHE)
https://cdn.greatrwandajobs.com/jsjobsdata/data/employer/comp_1739/logo/University%20of%20Global%20Health%20Equity%20(UGHE).jpg
https://ughe.org/
FULL_TIME
kigali
Kigali
00000
Rwanda
Education, and Training
Admin & Office
2025-08-05T17:00:00+00:00
Rwanda
8
The University of Global Health Equity (UGHE) is seeking a highly motivated and service-oriented Reception Intern to support daily operations at the Ubuntu Global Faculty Centre. The intern will play a critical role in managing guest accommodations and upholding the Centre’s five-star hospitality standards. This includes overseeing room bookings, check-ins/check-outs, cleanliness, guest services, event coordination, and supervision of cleaning staff.
Key Responsibilities
- Serve as the primary receptionist and point of contact for all guests and visitors at the Ubuntu Global Faculty Centre.
- Manage room bookings and maintain an updated reservation calendar.
- Provide accurate information regarding housing facilities, campus services, and local amenities.
- Coordinate guest check-in and check-out processes efficiently and professionally.
- Ensure all guest rooms, common areas, and surrounding grounds are maintained to five-star hotel standards.
- Supervise and coordinate the work of housekeeping staff (both interior and exterior).
- Provide campus tours and orientation for arriving guests and faculty.
- Manage the scheduling, setup, and cleanliness of meeting rooms and event spaces.
- Support the planning and smooth execution of events held at the Centre.
- Track and report maintenance issues or service gaps to relevant departments.
- Schedule and confirm appointments, room inspections, and housekeeping requests.
- Support inventory checks for front desk supplies and report shortages.
- Maintain strong communication and coordination with hospitality, facilities, and operations teams.
Learning opportunities
- Gain practical experience in customer service and hospitality operations.
- Develop administrative, communication, and time management skills.
- Learn to work with facility management systems and guest tracking tools.
- Understand professional standards in housing and guest services within an academic environment
Qualifications
- Currently pursuing or recently completed a degree in Hospitality Management, Business Administration, or related field.
- Strong interpersonal and communication skills; fluency in English required (French or Kinyarwanda is a plus).
- Demonstrated ability to provide high-level customer service.
- Ability to multitask, stay organized, and manage priorities under minimal supervision.
- Previous internship or work experience in hospitality, front desk operations, or event coordination preferred.
- A proactive, detail-oriented attitude with a passion for creating excellent guest experiences.
Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment:
Key Responsibilities Serve as the primary receptionist and point of contact for all guests and visitors at the Ubuntu Global Faculty Centre. Manage room bookings and maintain an updated reservation calendar. Provide accurate information regarding housing facilities, campus services, and local amenities. Coordinate guest check-in and check-out processes efficiently and professionally. Ensure all guest rooms, common areas, and surrounding grounds are maintained to five-star hotel standards. Supervise and coordinate the work of housekeeping staff (both interior and exterior). Provide campus tours and orientation for arriving guests and faculty. Manage the scheduling, setup, and cleanliness of meeting rooms and event spaces. Support the planning and smooth execution of events held at the Centre. Track and report maintenance issues or service gaps to relevant departments. Schedule and confirm appointments, room inspections, and housekeeping requests. Support inventory checks for front desk supplies and report shortages. Maintain strong communication and coordination with hospitality, facilities, and operations teams.
Qualifications Currently pursuing or recently completed a degree in Hospitality Management, Business Administration, or related field. Strong interpersonal and communication skills; fluency in English required (French or Kinyarwanda is a plus). Demonstrated ability to provide high-level customer service. Ability to multitask, stay organized, and manage priorities under minimal supervision. Previous internship or work experience in hospitality, front desk operations, or event coordination preferred. A proactive, detail-oriented attitude with a passion for creating excellent guest experiences.
JOB-6887672292ab7
Vacancy title:
Reception Intern Ubuntu Global Faculty Centre
[Type: FULL_TIME, Industry: Education, and Training, Category: Admin & Office]
Jobs at:
University of Global Health Equity (UGHE)
Deadline of this Job:
Tuesday, August 5 2025
Duty Station:
Kigali | Rwanda
Summary
Date Posted: Monday, July 28 2025, Base Salary: Not Disclosed
Similar Jobs in Rwanda
Learn more about University of Global Health Equity (UGHE)
University of Global Health Equity (UGHE) jobs in Rwanda
JOB DETAILS:
The University of Global Health Equity (UGHE) is seeking a highly motivated and service-oriented Reception Intern to support daily operations at the Ubuntu Global Faculty Centre. The intern will play a critical role in managing guest accommodations and upholding the Centre’s five-star hospitality standards. This includes overseeing room bookings, check-ins/check-outs, cleanliness, guest services, event coordination, and supervision of cleaning staff.
Key Responsibilities
- Serve as the primary receptionist and point of contact for all guests and visitors at the Ubuntu Global Faculty Centre.
- Manage room bookings and maintain an updated reservation calendar.
- Provide accurate information regarding housing facilities, campus services, and local amenities.
- Coordinate guest check-in and check-out processes efficiently and professionally.
- Ensure all guest rooms, common areas, and surrounding grounds are maintained to five-star hotel standards.
- Supervise and coordinate the work of housekeeping staff (both interior and exterior).
- Provide campus tours and orientation for arriving guests and faculty.
- Manage the scheduling, setup, and cleanliness of meeting rooms and event spaces.
- Support the planning and smooth execution of events held at the Centre.
- Track and report maintenance issues or service gaps to relevant departments.
- Schedule and confirm appointments, room inspections, and housekeeping requests.
- Support inventory checks for front desk supplies and report shortages.
- Maintain strong communication and coordination with hospitality, facilities, and operations teams.
Learning opportunities
- Gain practical experience in customer service and hospitality operations.
- Develop administrative, communication, and time management skills.
- Learn to work with facility management systems and guest tracking tools.
- Understand professional standards in housing and guest services within an academic environment
Qualifications
- Currently pursuing or recently completed a degree in Hospitality Management, Business Administration, or related field.
- Strong interpersonal and communication skills; fluency in English required (French or Kinyarwanda is a plus).
- Demonstrated ability to provide high-level customer service.
- Ability to multitask, stay organized, and manage priorities under minimal supervision.
- Previous internship or work experience in hospitality, front desk operations, or event coordination preferred.
- A proactive, detail-oriented attitude with a passion for creating excellent guest experiences.
Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment:
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Click Here to apply
All Jobs | QUICK ALERT SUBSCRIPTION
.jpg){kind=logo}
