Background

KARISIMBI SACCO NYABIHU is a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of 12 Umurenge Savings and Credit Cooperatives (U-SACCOs) operating within Nyabihu District, in accordance with the Government of Rwanda SACCO’s consolidation framework with the supervision of the National Bank of Rwanda(NBR) and MINECOFIN.

KARISIMBI SACCO NYABIHU is looking for Qualified, Competent, Committed, Proactive and self-motivated individual to occupy the following positions at Head office and Branch level:

Responsibilities

Under the supervision and guidance of the Branch Operations Officer, Teller has the following main responsibilities:

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To be at work and respect working days and hours;
• To maintain the confidentiality of work;
• To provide basic identification documents before starting work;
• To follow the principles and codes of conduct governing the business activities of the Cooperative;
• Conducts cash related services to customers/ members, e.g., withdrawals and deposits;
• Initiates transfers from customer/member accounts, e.g., interbranch transfer;
• Performs cheques related services to customers/ members, e.g., crediting a cheque;
• Performs disbursements of loans;
• Performs change of coinage and foreign exchanges;
• Supports in opening, filling, discharging, and closing a till;
• Performs cross-selling;
• To welcome and assist members who need services related to deposits and withdrawals;
• To receive and pay members or customers the approved amount;
• To manage the till/store he/she is responsible for;
• To fill out the member's booklet correctly;
• Participate in the closing of the daily operations of the Cooperative, especially the control of funds;
• Provide all documents supporting his/her daily operations;
• Perform other duties that do not conflict with the laws and regulations required by the supervisor or his/her superior authority.

Qualifications & Experience required

• At least secondary education (A2) in related domain.
• Basic IT literacy of CBS and Office.
• Ability to handle transactions accurately and responsibly.
• Good math skills.
• Attention to detail.
• Customer satisfaction oriented.

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To be at work and respect working days and hours;
• To maintain the confidentiality of work;
• To provide basic identification documents before starting work;
• To follow the principles and codes of conduct governing the business activities of the Cooperative;
• Conducts cash related services to customers/ members, e.g., withdrawals and deposits;
• Initiates transfers from customer/member accounts, e.g., interbranch transfer;
• Performs cheques related services to customers/ members, e.g., crediting a cheque;
• Performs disbursements of loans;
• Performs change of coinage and foreign exchanges;
• Supports in opening, filling, discharging, and closing a till;
• Performs cross-selling;
• To welcome and assist members who need services related to deposits and withdrawals;
• To receive and pay members or customers the approved amount;
• To manage the till/store he/she is responsible for;
• To fill out the member's booklet correctly;
• Participate in the closing of the daily operations of the Cooperative, especially the control of funds;
• Provide all documents supporting his/her daily operations;
• Perform other duties that do not conflict with the laws and regulations required by the supervisor or his/her superior authority.

• Basic IT literacy of CBS and Office.
• Ability to handle transactions accurately and responsibly.
• Good math skills.
• Attention to detail.
• Customer satisfaction oriented.

• At least secondary education (A2) in related domain.
• Basic IT literacy of CBS and Office.
• Ability to handle transactions accurately and responsibly.
• Good math skills.
• Attention to detail.
• Customer satisfaction oriented.