Background information about the job or company (e.g., role context, company overview)

Health Center Manager Ao/A1 at Ngoma District (NGOMA )

Responsibilities or duties

Develops and monitors implementation of strategic, business and operational plans Establishes annual staffing plans (assesses staffing needs based on the workload and approved staffing norms), annual leave and capacity building plans based on existing norms Prepares the internal regulations to be approved by the health Committee Participates in quarterly Health Committee meeting as secretary Prepares and transmit administrative reports to the sector and District hospital Organizes and leads the monthly meetings of the health center management committee Coordinates the implementation of the decisions of various committees’ meetings. Ensures technical organization, coordination and supervision of health posts in the catchment area Participates in meetings for consultation and coordination with various partners Organizes regular meetings of community health workers, general staff, etc. Links the health center with community and conducts community health needs assessment Approves annual and other circumstantial leave requests for staff. In consultation with the management and health committee, submits the proposals for recruitment, sanctions, and dismissal of staff to competent authorities Appoints staff to service management positions in consultation with the management committee Conducts the performance evaluation of health center’ staff in line with existing guidelines. Ensures proper use of official insignia of the health center (stamp, etc.) Contribute to the continuing transformation of clinical services within the organization Develop, maintain and review nursing policies and procedures that conform to current standards nursing practice, HC operational policies. Encourage and support a positive work environment to ensure positive staff morale and quality services. Ensure effective processes and mechanisms are in place to encourage best practice to improve clinical outcomes and quality Ensure performance and quality data are collected and maintained to support utilization initiatives Establish and foster effective working relationships with and between the various professional groups within the Health Center. Establish, as chair of the management team, priorities, strategies and action plans to achieve stated outcomes, goals and objectives. Good understanding of assets and materials management Oversee the Health center budgets and needs Organize and conduct meeting within Health Center Participate in infection control and environmental hygiene of the Health Center Promote customer care service and hospitality and respond to and adequately resolve complaints or concerns from staff, patient or families about services. Promote a climate and develop mechanisms which ensure constant upgrading and currency of staff skills. Contribute to the continuing transformation of clinical services within the organization Manage and maintain Health center stamp To perform any other tasks assigned by competent authority.

Qualifications or requirements (e.g., education, skills)

• Advanced Diploma in nursing sciences
• Bachelor’s degree in nursing sciences
• Bachelor’s Degree in Clinical Medicine and Community Health
• Bachelor’s Degree in Midwifery Sciences
• Advanced diploma in Midwifery Sciences

Required certificates

Valid license to practice issued by the professional council in Rwanda

Required competencies and key technical skills

Integrity

Strong critical thinking skills and excellent problem solving skills

Inclusiveness

Accountability

Client/citizen focus

Professionalism

Commitment to continuous learning

Mentoring and coaching skills

Time management skills

Risk management skills

Performance management skills

Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.

Risk Resource management skills

Judgment and Decision Making Skills

Computer Skills

Computer knowledge (Work Processing, Power Point and Internet)

Knowledge of Nutrition response and emergency response

Knowledge in clinical governance, policies and strategies

Teamwork skills

Communication and reporting skills

The applicant required and submit their recommendation provided by Legal representative of Kibungo Diocese Catholic Church in his/her account of Mifotra.

Psychometric Languages

English

Psychometric Domains

Problem solving

Competence / Skills

Analytical skills

Competence / Skills

Time management

Competence / Skills

Knowledge/Awareness

Behavior and attitude

Experience needed

5 Years of relevant experience (for Advanced Diploma in nursing sciences)

3 Years of relevant experience (for Bachelor’s degree in nursing sciences)

3 Years of relevant experience (for Bachelor’s Degree in Clinical Medicine and Community Health)

3 Years of relevant experience (for Bachelor’s Degree in Midwifery Sciences)

5 Years of relevant experience (for Advanced diploma in Midwifery Sciences)

• Develops and monitors implementation of strategic, business and operational plans
• Establishes annual staffing plans (assesses staffing needs based on the workload and approved staffing norms), annual leave and capacity building plans based on existing norms
• Prepares the internal regulations to be approved by the health Committee
• Participates in quarterly Health Committee meeting as secretary
• Prepares and transmit administrative reports to the sector and District hospital
• Organizes and leads the monthly meetings of the health center management committee
• Coordinates the implementation of the decisions of various committees’ meetings.
• Ensures technical organization, coordination and supervision of health posts in the catchment area
• Participates in meetings for consultation and coordination with various partners
• Organizes regular meetings of community health workers, general staff, etc.
• Links the health center with community and conducts community health needs assessment
• Approves annual and other circumstantial leave requests for staff.
• In consultation with the management and health committee, submits the proposals for recruitment, sanctions, and dismissal of staff to competent authorities
• Appoints staff to service management positions in consultation with the management committee
• Conducts the performance evaluation of health center’ staff in line with existing guidelines.
• Ensures proper use of official insignia of the health center (stamp, etc.)
• Contribute to the continuing transformation of clinical services within the organization
• Develop, maintain and review nursing policies and procedures that conform to current standards nursing practice, HC operational policies.
• Encourage and support a positive work environment to ensure positive staff morale and quality services.
• Ensure effective processes and mechanisms are in place to encourage best practice to improve clinical outcomes and quality
• Ensure performance and quality data are collected and maintained to support utilization initiatives
• Establish and foster effective working relationships with and between the various professional groups within the Health Center.
• Establish, as chair of the management team, priorities, strategies and action plans to achieve stated outcomes, goals and objectives.
• Good understanding of assets and materials management
• Oversee the Health center budgets and needs
• Organize and conduct meeting within Health Center
• Participate in infection control and environmental hygiene of the Health Center
• Promote customer care service and hospitality and respond to and adequately resolve complaints or concerns from staff, patient or families about services.
• Promote a climate and develop mechanisms which ensure constant upgrading and currency of staff skills.
• Contribute to the continuing transformation of clinical services within the organization
• Manage and maintain Health center stamp
• To perform any other tasks assigned by competent authority.

• Integrity
• Strong critical thinking skills and excellent problem solving skills
• Inclusiveness
• Accountability
• Client/citizen focus
• Professionalism
• Commitment to continuous learning
• Mentoring and coaching skills
• Time management skills
• Risk management skills
• Performance management skills
• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.
• Risk Resource management skills
• Judgment and Decision Making Skills
• Computer Skills
• Computer knowledge (Work Processing, Power Point and Internet)
• Knowledge of Nutrition response and emergency response
• Knowledge in clinical governance, policies and strategies
• Teamwork skills
• Communication and reporting skills

• Advanced Diploma in nursing sciences
• Bachelor’s degree in nursing sciences
• Bachelor’s Degree in Clinical Medicine and Community Health
• Bachelor’s Degree in Midwifery Sciences
• Advanced diploma in Midwifery Sciences
• Valid license to practice issued by the professional council in Rwanda