Vacancy title:
Matrons / Patrons

[Type: FULL_TIME, Industry: Nonprofit, and NGO, Category: Social Services & Nonprofit, Protective Services]

Jobs at:
Alight

Deadline of this Job:
Tuesday, May 5 2026

Duty Station:
ETM Gashora | Kigali

Summary
Date Posted: Monday, April 27 2026, Base Salary: Not Disclosed

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JOB DETAILS:

COUNTRY PROGRAM MISSION:

Alight Rwanda, formerly known as the American Refugee Committee, has been a key player in delivering impactful humanitarian programs since 1994. Operating in all six refugee camps in Rwanda, Alight provides integrated services in protection, health, livelihoods, and community development. The organization has pioneered initiatives like the SASA! methodology to promote gender equality, reduce GBV, and empower vulnerable populations. By fostering resilience and innovation, Alight Rwanda continues to make meaningful and sustainable contributions to refugee and host communities.

PRIMARY PURPOSE OF THE POSITION:

Provide day-to-day supervision, care, and safeguarding of refugees in ETM, ensuring a safe, dignified, and protective environment.

KEY RESPONSIBILITIES

1.Residential Care and Supervision

• Oversee daily routines and living conditions
• Ensure safety, hygiene, and dignity of residents

2.Protection and Safeguarding

• Identify and report protection risks
• Ensure adherence to PSEA and safeguarding standards

3.Support to CP & GBV

• Support identification and referral of vulnerable individuals
• Provide basic psychosocial support

4.Monitoring and Reporting

• Conduct regular checks
• Report incidents and maintain records

5.Resident Engagement

Promote peaceful coexistence and participation

6.Coordination

Work with protection, health, and ETM teams

7.Accountability

Support feedback and complaint mechanisms

QUALIFICATIONS

• Diploma or secondary education
• 2–3 years relevant experience
• Knowledge of CP, GBV, safeguarding

CORE COMPETENCIES

• Communication and interpersonal skills
• Integrity and professionalism
• Teamwork

LANGUAGES

English and Kinyarwanda required

Other languages an asset

WORKING CONDITIONS

Based in ETM Gashora

Shift work required

SAFEGUARDING

Alight has zero tolerance for SEA. All staff must adhere to safeguarding policies.

CORE VALUES AND COMMITMENT

The successful candidate must demonstrate a strong commitment to Alight’s mission and values, including respect, accountability, compassion, integrity, and inclusion. The Matron/Patron is expected to actively promote safeguarding, gender equality, and ethical programming in all aspects of their work.

Work Hours: 8

Experience in Months: 24

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested and qualifying candidates should submit applications to ALIGHT Rwanda Executive Director – to include 1 page Cover Letter, degree, ID,an updated CV (max. 3 pages), and three names (plus titles & contacts) of relevant professional referees, to include most current Employer/ Supervisor ( All in one document) – to the following address only with the position applied for CLEARLY indicated in the subject line.The deadline for submission of applications is May 5th, 2026 at 23:59. Only shortlisted candidates will be contacted.

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