Background

Rwanda Ultimate Golf Course is a private company created to position Rwanda as the best golfing destination in Africa and one of the greatest in the world. The first project of Rwanda Ultimate Golf Course, to reach this goal, is the Kigali Golf Resort & Villas. The golf course is a real estate masterpiece designed by the worldwide famous Gary Player. The facility will also include a five-star Clubhouse and other amenities.

Job Purpose

The Public Area Attendant is responsible for maintaining cleanliness, hygiene, and overall appearance of RUGC public areas, including lobbies, corridors, restrooms, terraces, and outdoor spaces. The role ensures a safe, welcoming, and visually appealing environment for members, guests, and staff.

Responsibilities

• Clean and sanitize public areas including lobbies, corridors, restrooms, terraces, and outdoor spaces.
• Dust, sweep, mop, and vacuum surfaces, floors, furniture, and fixtures.
• Maintain cleanliness and order of lobby furniture, décor, signage, and displays.
• Ensure all public areas are free from rubbish, spills, and potential hazards.
• Maintain cleanliness and hygiene of all public restrooms.
• Ensure toilets, sinks, mirrors, and floors are clean and sanitized.
• Restock consumables (soap, towels, tissue, sanitizer) as required.
• Report plumbing issues, leaks, or maintenance concerns to the Facilities or Stewarding team.
• Ensure public areas are tidy and visually appealing at all times.
• Respond politely to guest inquiries and provide basic assistance or directions.
• Report any guest complaints or observations about public area conditions to the supervisor.
• Follow RUGC health, safety, and hygiene policies at all times.
• Report hazards, spills, or unsafe conditions immediately.
• Use cleaning chemicals and equipment safely and as instructed.
• Ensure all cleaning equipment and supplies are stored safely and correctly.
• Coordinate with the Facilities team, housekeeping, and management for cleaning schedules and special tasks.
• Report issues such as damages, theft, or operational challenges to the Public Area Supervisor.
• Assist with special events, tournament setups, or additional cleaning as required.
• Perform any other reasonable duties assigned by the Public Area Supervisor or Head of Cleaning.
• Assist colleagues during peak periods or staff shortages.

Qualifications & Requirements

• Previous experience in housekeeping, cleaning, or public area maintenance is an advantage.
• Knowledge of hygiene and sanitation standards is desirable.
• Ability to perform physically demanding tasks.

Skills & Competencies

• Attention to detail and commitment to cleanliness standards.
• Basic knowledge of cleaning chemicals and equipment.
• Ability to follow instructions and work independently.
• Good communication and teamwork skills.
• Professional appearance and courteous demeanor.

Working Conditions

• Shift-based role, including weekends and public holidays.
• Physical role involving standing, walking, lifting, and handling cleaning equipment.
• Exposure to cleaning chemicals and public areas throughout the shift.

• Clean and sanitize public areas including lobbies, corridors, restrooms, terraces, and outdoor spaces.
• Dust, sweep, mop, and vacuum surfaces, floors, furniture, and fixtures.
• Maintain cleanliness and order of lobby furniture, décor, signage, and displays.
• Ensure all public areas are free from rubbish, spills, and potential hazards.
• Maintain cleanliness and hygiene of all public restrooms.
• Ensure toilets, sinks, mirrors, and floors are clean and sanitized.
• Restock consumables (soap, towels, tissue, sanitizer) as required.
• Report plumbing issues, leaks, or maintenance concerns to the Facilities or Stewarding team.
• Ensure public areas are tidy and visually appealing at all times.
• Respond politely to guest inquiries and provide basic assistance or directions.
• Report any guest complaints or observations about public area conditions to the supervisor.
• Follow RUGC health, safety, and hygiene policies at all times.
• Report hazards, spills, or unsafe conditions immediately.
• Use cleaning chemicals and equipment safely and as instructed.
• Ensure all cleaning equipment and supplies are stored safely and correctly.
• Coordinate with the Facilities team, housekeeping, and management for cleaning schedules and special tasks.
• Report issues such as damages, theft, or operational challenges to the Public Area Supervisor.
• Assist with special events, tournament setups, or additional cleaning as required.
• Perform any other reasonable duties assigned by the Public Area Supervisor or Head of Cleaning.
• Assist colleagues during peak periods or staff shortages.

• Attention to detail and commitment to cleanliness standards.
• Basic knowledge of cleaning chemicals and equipment.
• Ability to follow instructions and work independently.
• Good communication and teamwork skills.
• Professional appearance and courteous demeanor.

• Previous experience in housekeeping, cleaning, or public area maintenance is an advantage.
• Knowledge of hygiene and sanitation standards is desirable.
• Ability to perform physically demanding tasks.