Summary
Date Posted: Tuesday, August 31, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job Summary
The purpose of the role is to provide quality underwriting outcomes for the Commercial/Personal lines underwriting function through effectively maintaining underwriting standards and providing quality client and broker service. Must be multi-skilled with the ability to mentor and train Assistant underwriters and have high technical knowledge.

Key Tasks and Responsibilities
• Resolves escalated customer queries and complaints and provide feedback to customers on matters resolved. (walk-in clients, telephone, and emails)
• Assess and screening of the proposed risk within the set underwriting standards and limits
• Determine the premium and policy terms & conditions
• Ensure timely and accurate preparation of quotations.
• Preparing policy documents, endorsements debit, and credit notes
• Generations of renewal notices and follow-up.
• Ensure safekeeping and proper accounting of all company security documents. Eg: Motor certificate, yellow cards, etc
• Ensure adherence to the underwriting guidelines and company policies. Eg: UW manuals, Credit policy, etc
• Ensure that Underwriting files are well documented, and all communications and transactions are recorded.
• Ensure underwriting data accuracy and completeness.
• Ensure assigned workload within quality and productivity.
• Perform any other duties as assigned

Academic/Professional Qualifications and Experience
• University degree in insurance or business-related course
• Basic Insurance qualification
• Minimum of 3 years’ experience in insurance industry.

Skills and Personal Attributes
• Good communication and negotiating skills
• Good interpersonal skills
• Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims.
• Driven to deliver real value and quality service to a demanding and diverse client base.
• Confident and self-motivated.
• Quality orientation.
• Honest, objective, and high integrity.
• High standards of performance for self.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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Job application procedure
Please click here to apply.
Interested candidates are requested to submit their applications by 5.00 p.m. on 11 September 2021.
Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.
ONLY short-listed candidates will be contacted.

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