Background

Rwanda Ultimate Golf Course is a private company created to position Rwanda as the best golfing destination in Africa and one of the greatest in the world. The first project of Rwanda Ultimate Golf Course, to reach this goal, is the Kigali Golf Resort & Villas. The golf course is a real estate masterpiece designed by the worldwide famous Gary Player. The facility will also include a five-star Clubhouse and other amenities.

We are seeking a friendly, customer-oriented, and dependable Golf Starter to join our team. As a Golf Starter, you will play a key role in creating a welcoming environment for golfers, managing tee times, ensuring smooth course operations, and helping maintain the flow of play. This is an excellent entry-level position for those passionate about the game of golf and interested in working in a dynamic, outdoor setting.

Responsibilities

• Manage Tee Times: Greet golfers upon arrival and check them in according to scheduled tee times. Ensure golfers are aware of course policies, rules, and any special announcements for the day.
• Assist with Course Management: Monitor pace of play, ensuring golfers are starting on time and maintaining the proper pace throughout their round.
• Provide Excellent Customer Service: Address any questions, concerns, or special requests from golfers. Assist with cart rentals, provide directions, and offer helpful information about the course and amenities.
• Monitor the Golf Course: Coordinate with the course marshals to ensure that the golf course is operating smoothly and that players are following proper etiquette.
• Ensure Safety: Inform golfers of any hazards, course closures, or other safety considerations (weather, course conditions, etc.).
• Maintain Starter Area: Keep the starter area clean and organized. Ensure all necessary materials, such as scorecards, pencils, and tee markers, are readily available.
• Coordinate with Pro Shop: Assist the golf shop in communicating any issues with tee times, cancellations, or changes to the day’s schedule.
• Support Golf Course Events: Assist with tournament or special event setup and ensure smooth check-in for event participants.

Skills & Qualifications

• Customer Service Orientation: Friendly, approachable, and capable of providing a high level of service to golfers of all skill levels.
• Communication Skills: Ability to clearly communicate with golfers, staff, and management.
• Basic Knowledge of Golf: Familiarity with golf terminology, etiquette, and the general layout of the course. (Prior golfing experience is a plus, but not required.)
• Problem-Solving Skills: Ability to handle unexpected situations calmly and efficiently.
• Attention to Detail: Ability to monitor and track tee times and ensure smooth flow of players on the course.
• Physical Requirements: Ability to stand or walk for long periods, as well as move golf carts and assist players when needed.

Experience & Education

• High school diploma or equivalent.
• Prior experience in customer service or a golf-related environment is a plus, but not required.
• A passion for golf and a desire to learn about the sport.

• Manage Tee Times: Greet golfers upon arrival and check them in according to scheduled tee times. Ensure golfers are aware of course policies, rules, and any special announcements for the day.
• Assist with Course Management: Monitor pace of play, ensuring golfers are starting on time and maintaining the proper pace throughout their round.
• Provide Excellent Customer Service: Address any questions, concerns, or special requests from golfers. Assist with cart rentals, provide directions, and offer helpful information about the course and amenities.
• Monitor the Golf Course: Coordinate with the course marshals to ensure that the golf course is operating smoothly and that players are following proper etiquette.
• Ensure Safety: Inform golfers of any hazards, course closures, or other safety considerations (weather, course conditions, etc.).
• Maintain Starter Area: Keep the starter area clean and organized. Ensure all necessary materials, such as scorecards, pencils, and tee markers, are readily available.
• Coordinate with Pro Shop: Assist the golf shop in communicating any issues with tee times, cancellations, or changes to the day’s schedule.
• Support Golf Course Events: Assist with tournament or special event setup and ensure smooth check-in for event participants.

• Customer Service Orientation: Friendly, approachable, and capable of providing a high level of service to golfers of all skill levels.
• Communication Skills: Ability to clearly communicate with golfers, staff, and management.
• Basic Knowledge of Golf: Familiarity with golf terminology, etiquette, and the general layout of the course. (Prior golfing experience is a plus, but not required.)
• Problem-Solving Skills: Ability to handle unexpected situations calmly and efficiently.
• Attention to Detail: Ability to monitor and track tee times and ensure smooth flow of players on the course.
• Physical Requirements: Ability to stand or walk for long periods, as well as move golf carts and assist players when needed.

• High school diploma or equivalent.
• Prior experience in customer service or a golf-related environment is a plus, but not required.
• A passion for golf and a desire to learn about the sport.