Background information about the job or company (e.g., role context, company overview)

This role is within the national public prosecution authority (NPPA) and focuses on providing assistance and protection to victims and witnesses.

Responsibilities or duties

The officer will be responsible for receiving and processing complaints from victims and witnesses, planning psychosocial support programs, assessing medical and psychological needs, assessing security risks, ensuring victims are not re-traumatized during testimony, providing material support to victims and witnesses, advocating for new legislation to improve witness protection, elaborating awareness strategies on witness rights, promoting the use of new information technologies for witness confidentiality, and performing any other assigned tasks.

Qualifications or requirements (e.g., education, skills)

Specific qualifications are not detailed in the provided text, but the role implies a need for strong interpersonal skills, empathy, and an understanding of legal and psychosocial support systems.

Experience needed

Experience requirements are not specified.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

The position is under contract, Level 4.II, with one post available. Exams will include a Psychometric Test, Written exam, and Oral exam. The role reports to the Director of Victims & Witness Protection & Assistance.

• Receive and process complaints of victims;
• Plan programs psychosocial support before, during and after investigation and trial depending on the emotional needs of victims;
• Make a regular assessment of medical and psychological needs of victims and appropriate measures for this purpose ;
• Make regular assessments of risks to victims regarding their security and propose appropriate measures ;
• Ensure that victims are not re-traumatized during the presentation of testimony at trial;
• Provide material support to victims
• Receive and process complaints of witnesses;
• Advocate for new legislation to improve the protection of witnesses ;
• Elaborate strategies of awareness on the rights of Witnesses;
• Make a regular assessment of medical and psychological needs of witnesses and appropriate measures for this purpose ;
• Promote the use of new information technologies to Ensure the confidentiality and storage of information Relating to Witnesses;
• Provide material support to witnesses.
• Perform any other task as assigned by his/her supervisor.