Background

Mantis Kivu Marina Bay Hotel, a premier hospitality destination located in Rusizi, Rwanda, is seeking qualified, dynamic, and highly motivated professionals to join our team in the following position:

Key Responsibilities

• Prepare and serve beverages in accordance with 4 Stars hotel standards.
• Provide excellent customer service and maintain positive guest relations.
• Maintain cleanliness and organization of the bar area.
• Monitor stock levels and report replenishment needs.
• Ensure compliance with hygiene, health, and safety standards.
• Process guest orders accurately and efficiently.
• Support promotional activities and upselling initiatives.

Minimum Requirements

• Certificate or Diploma in Hospitality Management, Food & Beverage, or a related field.
• Minimum of two (2) years' experience as a bartender in a reputable hotel or restaurant.
• Minimum knowledge of preparing standard cocktails and serving alcoholic and non-alcoholic beverages.
• Excellent communication and customer service skills.
• Professional appearance and positive attitude.
• Ability to work flexible shifts, including weekends and public holidays.

Additional Notes

Mantis Kivu Marina Bay Hotel is an equal opportunity employer committed to attracting and retaining talented professionals.

• Prepare and serve beverages in accordance with 4 Stars hotel standards.
• Provide excellent customer service and maintain positive guest relations.
• Maintain cleanliness and organization of the bar area.
• Monitor stock levels and report replenishment needs.
• Ensure compliance with hygiene, health, and safety standards.
• Process guest orders accurately and efficiently.
• Support promotional activities and upselling initiatives.

• Excellent communication and customer service skills.
• Professional appearance and positive attitude.
• Ability to work flexible shifts, including weekends and public holidays.
• Minimum knowledge of preparing standard cocktails and serving alcoholic and non-alcoholic beverages.

• Certificate or Diploma in Hospitality Management, Food & Beverage, or a related field.