Vacancy title:
Call Center Agent

[Type: FULL_TIME, Industry: Information Technology, Category: Customer Service, Sales & Retail]

Jobs at:
Echowa Ltd

Deadline of this Job:
Friday, November 13 2026

Duty Station:
Kigali | Kigali

Summary
Date Posted: Saturday, November 7 2026, Base Salary: Not Disclosed

Similar Jobs in Rwanda
Learn more about Echowa Ltd
Echowa Ltd jobs in Rwanda

JOB DETAILS:

Company presentation

ECHOWA Ltd is a Kigali-based company specializing in outsourcing professional services to international partners. We provide a range of skills in IT, design, accounting, administrative management, customer relations, and more, for foreign companies seeking efficiency and quality.

Job Description

We are recruiting a Call Center Agent capable of taking on challenges, with a persevering and dynamic personality. The candidate must excel in customer communication, combine strong sales acumen with excellent telephone manner, and be able to achieve set objectives while respecting quality and professional ethics standards.

Responsibilities and job description

• Handle outbound calls professionally.
• Promote the company's services with conviction and clarity.
• Achieve the set objectives while respecting quality standards.
• Ensure proper follow-up of exchanges with clients.
• Represent the company with a positive, dynamic and commercial attitude.

Qualifications / abilities

• Experience in a sales department is preferred.
• Experience in a call center service is an asset.
• Excellent listening skills, good stress resistance.
• Analytical skills. Excellent French communication skills.
• Perseverance, a positive and dynamic attitude.
• Ability to persuade and negotiate.
• Basic knowledge of computer tools.

Languages ​​(required fields)

• French: excellent oral and written command.
• Excellent elocution required.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Documents to send: Up-to-date CV, cover letter and identity document (with visa for foreigners)

Send your application as a single file (PDF or ZIP) with the subject: Application for Call Agent – ​​Offer No. 014/Echowa/2026

Deadline: Friday, November 13, 2026 at 5:00 PM ( Kigali time)

Note: There is no fee to apply. Only shortlisted candidates will be contacted.

All Jobs | QUICK ALERT SUBSCRIPTION