Consultancy for the Development and Operationalization of Standard Operating Procedures (SOPs) for Supply Chain Management for Health Commodities Tender at Sight and Life

1. Background

NOURISH (Nurture the ecosystem, Optimise the market, unlock financing, Reinforce ANC platforms, Integrate and Scale MMS and Calcium for Healthy Future) was launched in Rwanda in February 2026. The initiative aims to strengthen the antenatal care (ANC) system and scale access to multiple micronutrient supplementation (MMS) for pregnant women across the country. This supports the Government of Rwanda’s efforts to transition from iron and folic acid supplementation (IFAS) to MMS nationwide and reaffirms the collective commitment that MMS can be delivered at scale through Rwanda’s ANC platforms.

A critical enabler of the successful nationwide rollout of MMS is a well-functioning, programme-specific supply chain. In Rwanda, health commodity supply chain management is led by Rwanda Medical Supply Ltd (RMS Ltd), a government-owned corporation responsible for the procurement, warehousing, and distribution of health commodities to all public health facilities.

Through NOURISH, Sight and Life aim to support the Government of Rwanda to strengthen the supply chain management including MMS by supporting the development or updating the existing Standard Operating Procedures (SOPs) for supply chain management. This includes equipping RMS staff at all levels and store managers at health facilities with clear, MMS programme-specific guidance and the capacity to implement it effectively — contributing to a more sustainable and resilient supply chain for MMS and ensuring that every pregnant woman has consistent access to the supplementation she needs.

2. Objectives

The overall aim of this assignment is to review the existing SOPs for Health Commodities related to supply chain management at the national, district, and health facility levels, and build the capacity of RMS staff and health facility store managers to implement these SOPs effectively.

The specific objectives are:

1. To conduct a needs assessment of existing SOPs and guidelines relevant to supply chain management including MMS and identify gaps.
2. To develop new or update existing SOPs based on the findings of the needs assessment.
3. To build the capacity of target staff through a refresher training programme based on the validated SOPs.
4. To establish a monitoring framework to track SOP compliance and supply chain performance.

3. Scope of Work

3.1 Key Tasks

The consultant or firm will be responsible for the following: 

Consulting

1. Review existing national supply chain SOPs, training manuals, and guidelines at all levels, and identify gaps relevant to the MMS programme.
2. Conduct key informant interviews and consultations with stakeholders at the national level (RMS at all levels, Ministry of Health/RBC, other relevant government institutions and partners).
3. Produce a Needs Assessment Report summarising findings, gaps, and prioritised recommendations for SOP development or revision.
4. Develop new or update existing SOPs covering quantification and forecasting, ordering and resupply procedures, reception and inspection of deliveries, storage and inventory management, stock monitoring and reporting, management at all levels.
5. Facilitate stakeholder review and a validation workshop to finalise SOPs.
6. Develop training materials, design and deliver a refresher training programme for RMS staff at all levels and store managers at health facilities, based on the validated SOPs.
7. Propose a monitoring and supervision framework to track SOP compliance and supply chain performance indicators specific to MMS.

3.2 Methodology

The consultant or firm will employ a mixed set of approaches appropriate to each stage of the assignment:

• Desk review of existing SOPs for Health Commodities, training materials, guidelines, and policy documents relevant to supply chain management and the MMS programme.
• Key informant interviews and consultations with stakeholders including MoH/RBC, RMS and development partners to assess current practices and identify gaps.
• Facilitation of a stakeholder validation workshop to review, refine, and formally endorse the proposed SOPs.
• Design and delivery of a refresher training programme, including development of training materials (facilitator guide, participant handbook, presentations, and exercises).
• Any additional activities identified as necessary in the course of the assignment to meet the stated objectives.

4. Deliverables and Expected Outputs

The consultant or firm will be expected to produce the following outputs. All deliverables shall be submitted in English and approved by the Programme Manager before being considered final: 

Consulting

• Inception Report: Detailed work plan, methodology, and list of documents and stakeholders for the assignment, submitted within seven (7) days of contract signature.
• Needs Assessment Report: Comprehensive review of existing SOPs and guidelines, gap analysis, and prioritised recommendations for SOP development or revision.
• Draft SOPs Package: Draft SOPs for all areas listed under Key Tasks, with accompanying job aids and quick reference tools for national, district, and health facility levels.
• Stakeholder Engagement Record: Documented minutes, attendance lists, and summaries of all meetings, workshops, and consultations conducted during the assignment.
• Training Materials Package: Facilitator guide, participant handbook, presentations, and practical exercises for the supply chain refresher training programme.
• Final SOPs Package: Finalised, validated SOPs incorporating all stakeholder feedback, together with the monitoring and supervision framework for ongoing SOP compliance.
• Activity and Progress Report: A consolidated report summarising all activities carried out throughout the assignment, key findings, challenges encountered, and recommendations for next steps.

5. Duration and Timeline

The assignment is estimated at approximately three (3) days per week and shall run from -end-July 2026 to September 2026, for an estimated total of approximately 30 working days. The exact number of working days shall be confirmed and mutually agreed upon before contract signature.

The indicative timeline is as follows:

Phase 1 — Inception and Needs Assessment ( July 2026)

• Submission of Inception Report

Review of existing SOPs, training materials, and guidelines documents 

• Conduct key informant interviews with stakeholders at national, district, and health facility levels
• Needs Assessment Report and step by step to develop/Update the existing SOPs and materials.

Phase 2 — SOP Development and Validation (August 2026)

• Development/ update the SOPs, and training materials
• Facilitation of stakeholder review and validation workshop
• Incorporation of feedback and finalisation of draft SOPs and other materials

Phase 3 — Capacity Development and Reporting (September 2026)

• Design and delivery of refresher training programme for target staff
• Development and submission of monitoring and supervision framework
• Submission of final Activity and Progress Report and handover of all documents to Sight and Life

Within seven (7) calendar days of contract signature, the consultant shall submit a detailed work plan specifying the schedule of activities, key milestones, and planned deliverable submission dates for approval by the Programme Manager.

6. Reporting and Supervision

The consultant or firm shall report directly to the Africa Director and the Programme Manager of Sight and Life. Regular progress updates shall be shared on a bi-weekly basis, or at a frequency mutually agreed upon at the start of the assignment. All deliverables shall be submitted to the Programme Manager for review and written approval before being considered final. 

Consulting

7. Qualifications and Experience

The ideal candidate/firm will possess the following:

• Advanced degree in pharmacy, public health, supply chain management, health systems management, or a related field.
• Demonstrated experience in developing, reviewing, or updating SOPs or operational guidelines for health supply chain management.
• Strong knowledge of health commodity supply chain systems, logistics management, and inventory control, with experience in Rwanda or the East African region strongly preferred.
• Experience designing and facilitating supply chain capacity development or training programmes.
• Excellent facilitation, communication, and report-writing skills in English.

8. Application Process

This consultancy is open to both individual consultants and consultancy firms. Qualified individuals and firms are invited to apply.

Interested candidates are invited to submit the following documents to Sight and Life:

• A motivation letter and an updated curriculum vitae (CV). Firms should instead submit a cover letter, a company profile, and the CVs of the proposed key personnel.
• A brief technical proposal (no more than three pages) outlining the proposed approach and methodology.
• A financial proposal indicating the daily consultancy rate for an individual consultant, or a detailed budget and fee structure for a firm.
• Contact details of two professional references.
• Firms should additionally provide a valid certificate of business registration and a summary of relevant institutional experience, including references for at least two similar assignments.

9. Application Instruction

Qualified bidders are requested to submit their applications to SAL_Rwanda@sightandlife.org with the subject line: Consultancy for the Development of SOPs for Supply Chain Management for Health Commodities  in Rwanda not later than July 16th at 6 PM Kigali time. 

Please note that only short-listed bidders will be contacted. SAL Rwanda is an equal opportunity employer. All applications will be treated according to the merit of the candidate and with strict confidentiality.

Sight and Life reserve the right to accept or reject any application and is not bound to provide reasons for its decision.