Consultancy to Conduct Operating Model Process Mapping Tender at Heifer International Rwanda.

Heifer International’s approach to ending hunger and poverty while caring for the Earth focuses on creating wealth through viable value chains that harness the social capital of communities to drive market development. Heifer’s primary focus is to increase farmers' incomes, improve their family nutrition status, empower rural women, strengthen community resilience, mobilize farmers, and improve social capital. Heifer has been supporting Smallholder Farmers (SHFs) around the world to lift themselves out of poverty. This is achieved through capacity building, promoting sustainable agricultural practices, establishing links to the dairy value chain, strengthening market links for small livestock chain actors, and enhancing livestock quality through artificial insemination services. 

Heifer International, a global international development organization, is transitioning to a networked, Semi-Autonomous Country Node Operating Model to decentralize decision-making, strengthen accountability, and enable country teams to drive impact with greater agility and ownership. 

As a pilot country, Heifer Rwanda has initiated key steps to activate this new model, including early-stage process mapping across multiple operational shift areas. While the team made meaningful progress, the initial work was not sufficiently comprehensive to clearly define the end-to-end processes required to operationalize the new model. 

To ensure successful activation, Heifer Rwanda seeks to engage a qualified consultant to: 

• Finalize and standardize process maps for key operational shift areas. 

• Identify gaps, interdependence and risks, and capability needs. 

• Develop detailed and actionable activation roadmaps for each shift area. 

• Develop documentation for key areas to be tested across all nodes (Country Office, Regional and Network support nodes) 

Objective of the Consultancy

To provide expert facilitation, analysis, and technical documentation and support to finalize robust process maps and activation roadmaps that align with Heifer’s Semi-Autonomous Country Node Operating Model. 

How to Apply

Detailed request for proposal (RFP) is attached below.

Interested individual consultants are requested to review the RFP carefully and submit their proposals in accordance with the instructions and timelines provided therein, marked with clear subject line: “Consultancy to Conduct Operating Model Process Mapping for Heifer International Rwanda ” to procurement-rw@heifer.org not later than 13th January 2026, at 5.00pm Kigali time. 

Done on December 23rd, 2025.

Heifer International Rwanda Management.

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