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Vacancy title:
Customer Care Officer
Jobs at:
Central University Hospital Of Butare (CHUB)Deadline of this Job:
Friday, March 15 2024
Within Rwanda , Kigali, East Africa
Summary
Date Posted: Thursday, March 07 2024, Base Salary: Not Disclosed
Learn more about Central University Hospital Of Butare (CHUB)
Central University Hospital Of Butare (CHUB) jobs in Rwanda
JOB DETAILS:
Ensure quality customer care services delivery:
-Development of strong working relationships across all departments
-Implement Customer Relationship Model.
-Actively participate in developing and implementing customer service systems which will improve the service delivery and enhance the image of the hospital.
-Implement service protocols and identify process improvements relevant to Customer Service across the organization.
-Record CHUB's security system to ensure system is fully operational.
-Resolve relevant problems and complaints from the public and advise on system improvements in line with CHUB's Complaints Handling
-Management of all problems related to customers
-Identify and report on performance constraints
-Submit monthly, quarterly and annually report to the supervisor
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education: Bachelor Degree
Job application procedure
• Interested and qualified/ click here to apply
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