Summary
Date Posted: Tuesday, November 29, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Data Analyst
Job in Rwanda (J.I.R Ltd) is a private company providing services in the area of online recruitment and advertisement. Our main mission is to facilitate the communication between job seekers and employers operating in Rwanda using online technologies.

The position encompasses the management of mobility solutions technology, including in-car technology, telematics and frontend/backend IT.
Data Analytics
• Collection and analysis of data to inform decisions on customer experience;
• Collection and analysis of data to inform decisions on efficient fleet management;
• Collection and analysis of data to optimize fleet dispatch;
• Visualization and communication about key performance metrics of the business;
• Updating and ensuring integrity of data;

Technical Product Development
• Technical approval mgmt. of the system and technology with VWSA;
• Requirements management of the product incl. functionalities and tracking of customer journey (ensuring implementation in product);
• Definition of release plan for software and hardware development and ensuring of timely implementation;
• Tracking of defects in the development and release process and ensuring of defect handling and solution definition;

Incident Management
• Coordination and tracking of incidents during operation;
• Ensuring of fast response to incidents in order to enable a running system and bug fixing across end-to-end system;
• Technical responsibility for crisis and escalation management.

The Responsibilities:
• Participates in strategic planning and prioritizing of application enhancements to accomplish long and short-term goals;
• Steers the implementation of new specification and requirements (e.g., function) of mobility applications;
• Coordinates the continuing analysis of insights derived from telematics and recommends actions;
• Works with Sales and Marketing team to gather market needs and preferences;
• Works with Operations team to optimize costs and asset utilization through rigorous data analysis;
• Ensures the availability of all necessary product approval and certificates (alignment with VWSA and necessary departments);
• Manages product and software updates through central defect and release management;
• Consolidates all IT activities and ensure readiness of IT infrastructure and software;
• Support and answer all IT-related queries from the clients;
• Manages the interest of the Volkswagen Mobility company;
• All other duties assigned by the Management. The Qualifications and Requirements:
• Bachelor’s degree or Master’s degree in IT or related field;
• 3- 5+ Years in a similar role and within the relevant Industry Experience;
• Experience and proven track-record in Data analytics, software management, and cyber security;
• Experience in using data to improve business outcomes and customer experience;
• Excellent knowledge of Kinyarwanda and English; French or another language will be an added advantage.

The Skills:
• Strong Data Visualisation and Organisational Skills;
• Outstanding Written and Verbal Communication;
• Good understanding of B2C applications and strong client-facing skills;
• Ability to manage various stakeholders at national and international levels and Project management skills;
• Ability to work independently in a fast-paced environment.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
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