Background

VisionFund Rwanda (VFR), is Rwanda’s largest microfinance Institution. VFR is committed to the development of Rwanda through providing affordable financial services (savings and loans) to the less privileged throughout its 4 zones in Rwanda.

VFR is the institution where you can develop your expertise working with the best people worldwide in a dynamic, team focused high performance environment. If you are looking for interesting but challenging work where you can make a difference in the world, then VFR has the will to make it so.

VisionFund Rwanda (VFR) has zero tolerance to abuse and sexual exploitation of children and adults beneficiaries. We expect all our employees/affiliates to commit to protecting children and adult beneficiaries from harm and abide by our safeguarding policy.

Post

Database Administrator

Reporting Structure

Directly reporting to: Head of IT.

Responsibilities

• Support the administration, monitoring, and maintenance of organizational databases to ensure availability, security, reliability, and data integrity.
• Perform routine database operational activities, including backups, restoration, access management, and performance monitoring.
• Develop and maintain SQL queries, scripts, procedures, and authorized data extracts when required.
• Troubleshoot database-related issues and coordinate with relevant teams or vendors for resolution.
• Support the day-to-day administration and operation of the Core Banking System.
• Configure Core Banking System products, parameters, workflows, user roles, and other approved system settings.
• Investigate and resolve system incidents, transaction errors, data-related issues, and user-reported problems.
• Support system upgrades, integrations, testing, and implementation of approved changes.
• Assist users and business teams with Core Banking System functionality and operational requirements.
• Support reporting, audit, regulatory, and management information requirements.
• Work closely with vendors and internal stakeholders to implement system improvements and resolve technical issues.
• Maintain appropriate documentation for system configurations, database activities, scripts, changes, and operational procedures.
• Ensure all database and system activities comply with the organization’s policies, security standards, and change-management procedures.

Qualifications and Experience

Education Required

• Bachelor of Computer Science, or Computer Engineering or Information Technology or Electronic & Electrical Engineering

Previous Experience Desired

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.
• Minimum of three (3) years’ relevant experience in database administration, application support, or enterprise system support, preferably within a financial institution.
• Good knowledge of SQL and the ability to develop queries, scripts, procedures, reports, and authorized data extracts.
• General understanding of database management, security, access control, backup, recovery, performance monitoring, and data integrity.
• Experience supporting and configuring enterprise applications; experience with a Core Banking System is a strong advantage.
• Ability to configure system parameters, products, workflows, user roles, and other approved application settings.
• Experience in system troubleshooting, incident resolution, testing, upgrades, integrations, and change implementation.
• Understanding of information security, audit, regulatory compliance, and change-management requirements.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to work effectively with business users, IT teams, vendors, and other stakeholders.
• Relevant database or application-support certification would be an added advantage.

• Support the administration, monitoring, and maintenance of organizational databases to ensure availability, security, reliability, and data integrity.
• Perform routine database operational activities, including backups, restoration, access management, and performance monitoring.
• Develop and maintain SQL queries, scripts, procedures, and authorized data extracts when required.
• Troubleshoot database-related issues and coordinate with relevant teams or vendors for resolution.
• Support the day-to-day administration and operation of the Core Banking System.
• Configure Core Banking System products, parameters, workflows, user roles, and other approved system settings.
• Investigate and resolve system incidents, transaction errors, data-related issues, and user-reported problems.
• Support system upgrades, integrations, testing, and implementation of approved changes.
• Assist users and business teams with Core Banking System functionality and operational requirements.
• Support reporting, audit, regulatory, and management information requirements.
• Work closely with vendors and internal stakeholders to implement system improvements and resolve technical issues.
• Maintain appropriate documentation for system configurations, database activities, scripts, changes, and operational procedures.
• Ensure all database and system activities comply with the organization’s policies, security standards, and change-management procedures.

• Good knowledge of SQL and the ability to develop queries, scripts, procedures, reports, and authorized data extracts.
• General understanding of database management, security, access control, backup, recovery, performance monitoring, and data integrity.
• Ability to configure system parameters, products, workflows, user roles, and other approved application settings.
• Experience in system troubleshooting, incident resolution, testing, upgrades, integrations, and change implementation.
• Understanding of information security, audit, regulatory compliance, and change-management requirements.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to work effectively with business users, IT teams, vendors, and other stakeholders.

• Bachelor of Computer Science, or Computer Engineering or Information Technology or Electronic & Electrical Engineering
• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.
• Relevant database or application-support certification would be an added advantage.