Background

Letshego Rwanda Limited (Letshego Rwanda) was established in Rwanda in 2004 and is a subsidiary of Letshego Holdings Limited (LHL), a pan Africa financial services group that is headquartered in Gaborone. LHL is the largest indigenous BSE-quoted company with a current market capitalisation in excess of BWP 5 billion (US$ 500 million) that places it in the top 40 sub-Saharan Africa companies (excluding-South Africa). Since inception Letshego Rwanda has been operating as a regulated credit only microfinance company. In 2013, Letshego Rwanda obtained a deposit-taking microfinance licence from the National Bank of Rwanda.

Letshego Holdings Limited was incorporated in 1998; it’s headquartered in Gaborone and has been publicly listed on the Botswana Stock Exchange (BSE) since 2002. It is an inclusive finance focused group with consumer, micro-lending and deposit-taking subsidiaries across sub-Saharan Africa.

An opening has arisen within Letshego Rwanda Limited LRL for the below-mentioned position. This role is tenable at LRL.

Purpose of the Job:

End of Day (EOD) Analyst is responsible for the administration and support of all Group batches on the core banking system, channels and other Group business applications administration tasks, and contributing to IT projects under the guidance of IT Manager.

Key Accountabilities:

• Execute all batches on time and monitor all night mode transactions closely. Keep up to date with the Core Banking System architectural components, transaction processing workflow at the components / database objects level, frontend functionality and backend objects.
• Work with application support analysts to insure that all Core Banking System parameterization, user creation, granting or revoking rights requests raised by business are implemented before starting EOD batches.
• Process all approved repayment files as needed.
• Troubleshoot issues with batch/EOD processes and resolve issues.
• Analyse such failures to determine root cause and ensure that permanent fixes are applied to batch processes or system setup to ensure similar failures do not recur.
• Working with the ESM Manager to ensure that tools and monitoring configurations are continuously improved to ensure that 24/7 monitoring of systems and services are enabled and uptime maintained.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Ensure that all Core Banking System related processes (End of Day, Beginning of Day, etc) are smoothly completed.
• Understands and complies will all IT policy and procedures and adheres to the highest level of control.

Qualifications and Experience:

• A Bachelors’ Degree in Information Technology or Computer Science/Systems or equivalent.
• 0-3+ years of experience designing, executing, and supporting IT solutions.
• Understanding and knowledge database technology
• Experience in executing batch jobs on the core banking system, channels and other Group business applications
• Experience in troubleshooting issues with batch/EOD processes and providing permanent resolution.
• Experience in documenting standard procedures & guidelines around EOD processes
• Experience in systems patch application.

Embrace the Group uniquenesses

The job holder shall, at all times embrace Group uniqueness’s set out below:

• Simple - Straight forward and uncomplicated
• Appropriate - Relevant and suitable
• Accessible - Welcoming and consistent
• Ethical - Honest and principled
• Responsive - Receptive and compassionate
• Inclusive - Embracing and proactive.

Essential and Desired Competencies

• Knowledge of process automation techniques
• Basic SQL/Oracle DB, Linux experience and qualification will be an added advantage.
• Good experience on:
• BCM and DRP Testing
• Basic knowledge of IBM WebSphere and application server technologies
• Synchronize UAT/Training regions with live data as required.
• Setup parameters in UAT, test and implement in production as per the approval.
• Monitor EOD jobs during EOD batch process to ensure completeness
• Verify that production and UAT EOD’s are successfully executed and verified as such.
• Extract all monthly and daily EOD reports, verify correctness and completeness and save the reports in a secure repository

Additional Information:

Jobholder should be a person of high integrity and discretion with confidential matters.

Multi-cultural awareness and the ability to interact with a wide range of differing levels and sectors of staff, society, social and business, is an essential characteristic of the person holding this position.

• Execute all batches on time and monitor all night mode transactions closely. Keep up to date with the Core Banking System architectural components, transaction processing workflow at the components / database objects level, frontend functionality and backend objects.
• Work with application support analysts to insure that all Core Banking System parameterization, user creation, granting or revoking rights requests raised by business are implemented before starting EOD batches.
• Process all approved repayment files as needed.
• Troubleshoot issues with batch/EOD processes and resolve issues.
• Analyse such failures to determine root cause and ensure that permanent fixes are applied to batch processes or system setup to ensure similar failures do not recur.
• Working with the ESM Manager to ensure that tools and monitoring configurations are continuously improved to ensure that 24/7 monitoring of systems and services are enabled and uptime maintained.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Ensure that all Core Banking System related processes (End of Day, Beginning of Day, etc) are smoothly completed.
• Understands and complies will all IT policy and procedures and adheres to the highest level of control.
• Synchronize UAT/Training regions with live data as required.
• Setup parameters in UAT, test and implement in production as per the approval.
• Monitor EOD jobs during EOD batch process to ensure completeness
• Verify that production and UAT EOD’s are successfully executed and verified as such.
• Extract all monthly and daily EOD reports, verify correctness and completeness and save the reports in a secure repository

• Knowledge of process automation techniques
• Basic SQL/Oracle DB, Linux experience
• BCM and DRP Testing
• Basic knowledge of IBM WebSphere and application server technologies
• Troubleshooting batch/EOD processes
• System monitoring
• Documentation of procedures & guidelines
• Systems patch application

• A Bachelors’ Degree in Information Technology or Computer Science/Systems or equivalent.
• Understanding and knowledge database technology