FRESH GRADUATES FOR ENTRY-LEVEL POSITIONS

Job Summary

Responsible for managing cash and non-cash transactions for customers, including both payments and deposits, in accordance with established bank policies and procedures. Ensuring prompt and accurate handling of all customer inquiries to meet required turnaround times (TAT) effectively.

Key Responsibilities and Accountability

• Responsible for proficiently managing cash transactions and payments, focusing on accepting both cash and cheques for deposit.
• Diligently verifying the accuracy of deposit slips and ensuring precise processing of cash withdrawals.
• Recording all transactions promptly, accurately, and in compliance with bank procedures
• Balancing currency, cash, and checks in the cash drawer at the end of each shift
• Effectively managing customer inquiries and requests regarding account balances, statements, cheque books, and digital banking products
• Generating reports on newly opened accounts
• Ensuring incoming and outgoing remittances are processed in a timely and accurate manner
• Responsible for ensuring the transaction processing adheres to internal controls
• Mitigating fraud, loss, and forgeries perpetrated through remittances
• Undertake any other duty assigned by the line manager from time to time

Qualifications

Qualification, Experience, Skills and Attributes

• Bachelor’s degree (First Class honors or Second-Class Upper division/equivalent) in any field of study, with strong willingness to pursue a Career in Banking.
• Business and Data analysis ability
• Numerical proficiency: Comfortable handling cash, basic math, and financial data.
• Customer service skills: Friendly, professional demeanor with the ability to communicate clearly and resolve customer issues.
• Attention to detail: Accuracy in processing transactions and documentation.
• Computer literacy: Familiarity with Microsoft Office (especially Excel, Word, and other office software programs), banking software, and data entry.
• Communication skills: Strong verbal and written communication abilities in English and Kinyarwanda. Knowledge of French is an added advantage.
• Organizational skills: Ability to manage time, tasks, and documentation efficiently.
• Integrity and trustworthiness (handling sensitive financial information discretely and professionally)
• Teamwork and collaboration
• Problem-solving ability

➢ Diaspora graduates are encouraged to apply for this opportunity.

Organization: Institutional Banking.

Employment Type: Regular

Job Level: Entry Level

Job Shift: Day Job

• Responsible for proficiently managing cash transactions and payments, focusing on accepting both cash and cheques for deposit.
• Diligently verifying the accuracy of deposit slips and ensuring precise processing of cash withdrawals.
• Recording all transactions promptly, accurately, and in compliance with bank procedures
• Balancing currency, cash, and checks in the cash drawer at the end of each shift
• Effectively managing customer inquiries and requests regarding account balances, statements, cheque books, and digital banking products
• Generating reports on newly opened accounts
• Ensuring incoming and outgoing remittances are processed in a timely and accurate manner
• Responsible for ensuring the transaction processing adheres to internal controls
• Mitigating fraud, loss, and forgeries perpetrated through remittances
• Undertake any other duty assigned by the line manager from time to time

• Business and Data analysis ability
• Numerical proficiency: Comfortable handling cash, basic math, and financial data.
• Customer service skills: Friendly, professional demeanor with the ability to communicate clearly and resolve customer issues.
• Attention to detail: Accuracy in processing transactions and documentation.
• Computer literacy: Familiarity with Microsoft Office (especially Excel, Word, and other office software programs), banking software, and data entry.
• Communication skills: Strong verbal and written communication abilities in English and Kinyarwanda. Knowledge of French is an added advantage.
• Organizational skills: Ability to manage time, tasks, and documentation efficiently.
• Integrity and trustworthiness (handling sensitive financial information discretely and professionally)
• Teamwork and collaboration
• Problem-solving ability

• Bachelor’s degree (First Class honors or Second-Class Upper division/equivalent) in any field of study, with strong willingness to pursue a Career in Banking.