Background

Rwanda Ultimate Golf Course is a private company created to position Rwanda as the best golfing destination in Africa and one of the greatest in the world. The first project of Rwanda Ultimate Golf Course, in order to reach this goal, is the Kigali Golf Resort & Villas. The golf course is a real estate masterpiece designed by the worldwide famous Gary Player. The facility will also include a five-star Clubhouse and other amenities.

Job Purpose

The F&B Cashier is responsible for handling all payment transactions within the Food & Beverage outlets of Rwanda Ultimate Golf Course Ltd, including restaurants, bars, lounges, and poolside outlets. The role ensures accurate billing, secure handling of cash and credit card transactions, and adherence to company financial and service standards. The F&B Cashier works closely with service staff and management to provide smooth, efficient, and professional guest experience.

Responsibilities

• Accurately process all guest bills in accordance with RUGC’s policies and service standards.
• Operate the MICROS POS system for posting and settling guest checks.
• Handle multiple forms of payment: cash, credit/debit cards, membership accounts, Etc.
• Verify guest bills before settlement to ensure accuracy in pricing, taxes, and discounts.
• Issue receipts to guests and obtain necessary signatures where applicable.
• Open and close cashier shifts in the MICROS POS system as per standard operating procedures.
• Maintain proper float and ensure all transactions balance at the end of the shift.
• Prepare accurate cash summaries, deposit slips, and daily cashier reports.
• Immediately report any discrepancies or irregularities to the F&B Supervisor or F&B Manager.
• Ensure safekeeping of all cash, vouchers, and receipts during the shift.
• Ensure all transactions are recorded in the system in real-time and in the correct outlet category.
• Record and reconcile any complimentary, voided, or discounted items with proper authorization.
• Maintain organized files for cashier reports, shift summaries, and signed guest checks.
• Support the F&B Office in preparing daily revenue reports and coordinating with Finance for audit purposes.
• Provide courteous and efficient service to guests during billing and payment.
• Respond professionally to billing inquiries and resolve issues promptly.
• Work in coordination with the service team to ensure guest satisfaction and smooth operations.
• Adhere to all financial, accounting, and control procedures set by RUGC and the Finance Department.
• Ensure compliance with company policies on discounts, promotions, and complimentary transactions.
• Follow cash handling procedures strictly to prevent loss or fraud.
• Maintain confidentiality of financial data and guest information.
• Work closely with the F&B Supervisors, Waitstaff, and Outlet Managers to support smooth operations.
• Coordinate with the Finance team during daily cash drops and audits.
• Assist in training new cashiers or service staff on billing procedures as required.

Qualifications

• A1 Diploma or certificate in Hospitality, Accounting, or Business Administration. Bachelor’s degree will be an added advantage
• Minimum 2 years of experience as a cashier in a 4- or 5-star hotel, resort, or luxury restaurant.
• Experience in using MICROS POS or similar point-of-sale systems.
• Basic knowledge of accounting and cash-handling procedures.
• Strong numerical accuracy and attention to detail.

Key Competencies

• Excellent customer service and interpersonal skills.
• High integrity and sense of responsibility.
• Accuracy and attention to detail in financial transactions.
• Ability to work efficiently in a fast-paced environment.
• Good communication and teamwork skills.
• Familiarity with hospitality systems and basic computer proficiency.

• Accurately process all guest bills in accordance with RUGC’s policies and service standards.
• Operate the MICROS POS system for posting and settling guest checks.
• Handle multiple forms of payment: cash, credit/debit cards, membership accounts, Etc.
• Verify guest bills before settlement to ensure accuracy in pricing, taxes, and discounts.
• Issue receipts to guests and obtain necessary signatures where applicable.
• Open and close cashier shifts in the MICROS POS system as per standard operating procedures.
• Maintain proper float and ensure all transactions balance at the end of the shift.
• Prepare accurate cash summaries, deposit slips, and daily cashier reports.
• Immediately report any discrepancies or irregularities to the F&B Supervisor or F&B Manager.
• Ensure safekeeping of all cash, vouchers, and receipts during the shift.
• Ensure all transactions are recorded in the system in real-time and in the correct outlet category.
• Record and reconcile any complimentary, voided, or discounted items with proper authorization.
• Maintain organized files for cashier reports, shift summaries, and signed guest checks.
• Support the F&B Office in preparing daily revenue reports and coordinating with Finance for audit purposes.
• Provide courteous and efficient service to guests during billing and payment.
• Respond professionally to billing inquiries and resolve issues promptly.
• Work in coordination with the service team to ensure guest satisfaction and smooth operations.
• Adhere to all financial, accounting, and control procedures set by RUGC and the Finance Department.
• Ensure compliance with company policies on discounts, promotions, and complimentary transactions.
• Follow cash handling procedures strictly to prevent loss or fraud.
• Maintain confidentiality of financial data and guest information.
• Work closely with the F&B Supervisors, Waitstaff, and Outlet Managers to support smooth operations.
• Coordinate with the Finance team during daily cash drops and audits.
• Assist in training new cashiers or service staff on billing procedures as required.

• Excellent customer service and interpersonal skills.
• High integrity and sense of responsibility.
• Accuracy and attention to detail in financial transactions.
• Ability to work efficiently in a fast-paced environment.
• Good communication and teamwork skills.
• Familiarity with hospitality systems and basic computer proficiency.

• A1 Diploma or certificate in Hospitality, Accounting, or Business Administration. Bachelor’s degree will be an added advantage
• Minimum 2 years of experience as a cashier in a 4- or 5-star hotel, resort, or luxury restaurant.
• Experience in using MICROS POS or similar point-of-sale systems.
• Basic knowledge of accounting and cash-handling procedures.
• Strong numerical accuracy and attention to detail.