Who we are:

Ntare Louisenlund School (Rwanda) aspires to become the premier institution in Africa, dedicated to fostering excellence in education. Through the Rwanda plus-STEM program, the school aims to attract the finest talents in mathematics, computer science, natural sciences, and technology, serving as a catalyst for innovation, entrepreneurship, and future-shaping endeavors. Situated on a sprawling 60-hectare campus in Rwanda's Bugesera District, a brief forty-five-minute drive from Kigali, the school is designed to accommodate up to 1,000 boarding students.

Ntare Louisenlund School is committed to delivering an exceptional international education, empowering students to seek scholarships at the world's leading universities. The student body will comprise two halves, with a portion selected through a rigorous assessment and funded by appropriate scholarships (plus-STEM stream), and the remainder consisting of students from across Africa pursuing the IB Diploma with their families financing the education. Seeking candidacy as an IB World School, Ntare Louisenlund School plans to offer the IB Middle Years Programme and Diploma Programme.

Operated and managed by Ntare Louisenlund CBC, in collaboration with Stiftung Louisenlund, a renowned institution with over 75 years of experience running a secondary boarding school in Germany, Ntare Louisenlund School strives for comparable excellence at both locations in Germany and Rwanda. A strategic partnership with the Rwandan government is envisioned to identify plus-STEM students eligible for government scholarships.

Your challenge and responsibilities:

We are seeking an adaptable, self-driven On-Call Night Facilities Support Technician responsible for providing basic, cross-functional maintenance support and acting as the primary first responder for overnight technical emergencies. While not expected to be a master engineer, this individual must possess a generalized foundational knowledge of campus systems and a strong willingness to learn. Above all, we are looking for a highly accountable, passionate problem-solver and collaborative team player who takes ownership of their work. The technician will ensure that all systems operate safely during the night and that any critical failures are seamlessly stabilized for the day-shift specialists, directly contributing to our standard of operational excellence.

Key Emergency Response & Basic Maintenance Duties:

• First Response: Act as the immediate responder for overnight alarms or failures across the school campus.
• Electrical & Generators: Provide basic troubleshooting for the school’s electrical distribution systems, lighting systems, and backup power systems (generators and UPS) in the event of power outages. Monitor fuel supplies for generators.
• Plumbing & Pumps: Address basic plumbing issues, such as immediate leaks and blockages, to prevent water damage. Monitor pump systems (water supply, drainage, and other fluid systems).
• HVAC & Fire Safety Systems: Perform basic checks on HVAC equipment if issues arise. Monitor fire alarm control panels, investigate activated zones, reset false alarms after verification, and ensure all firefighting systems (sprinklers, hydrants, extinguishers) remain unobstructed.
• Elevator Systems: Respond immediately to elevator malfunction alerts. Secure the area during breakdowns, coordinate emergency protocols with specialized elevator contractors in the event of entrapments, and perform basic system resets if authorized and safe to do so.
• CCTV & Security Infrastructure: Support the night security team by troubleshooting offline CCTV cameras, rebooting network video recorders (NVRs), and ensuring that perimeter lighting and electronic access control systems remain fully functional.
• Kitchen Equipment & Audio-Visual (AV): Monitor commercial kitchen walk-in refrigerators and freezers for overnight temperature alarms. Safely reset tripped commercial cooking equipment and provide basic troubleshooting for advanced AV systems used in auditoriums for early morning events.
• Safety & Reporting: Secure the area around any major civil works or infrastructure failures (roofs, walls, floors) to ensure safety. Provide detailed, written handover reports to the specialized day team (electricians, plumbers, civil engineers) for advanced repairs.

Qualifications:

• Education: A high school diploma, vocational certificate, or technical training in general maintenance. (A Bachelor's degree in Engineering is not required, it would be an addition).
• Experience: Hands-on experience in general facilities maintenance. Experience in an educational or institutional setting is a plus.
• Technical Knowledge: Foundational understanding of general MEP (Mechanical, Electrical, Plumbing) systems, engineering best practices and a strong willingness to receive cross-training from specialized staff.
• Problem-Solving: The ability to stay calm under pressure, assess a system failure during the night, and take immediate action to stabilize the situation and prevent property damage.

Benefits & Compensation

• A fully equipped school campus with excellent facilities in a beautiful natural setting in Bugesera.
• An exceptional in-house professional development programme with travel opportunities for further IB professional development.
• Small learning groups.
• An extensive and diverse co-curricular programme and the possibility of taking part in or offering co-curricular experiences for students.
• Collaboration with an experienced, internationally recognized school in Germany.
• Various partnerships with external educational partners.
• A committed, dedicated, and team-oriented faculty.

• Act as the immediate responder for overnight alarms or failures across the school campus.
• Provide basic troubleshooting for the school’s electrical distribution systems, lighting systems, and backup power systems (generators and UPS) in the event of power outages. Monitor fuel supplies for generators.
• Address basic plumbing issues, such as immediate leaks and blockages, to prevent water damage. Monitor pump systems (water supply, drainage, and other fluid systems).
• Perform basic checks on HVAC equipment if issues arise. Monitor fire alarm control panels, investigate activated zones, reset false alarms after verification, and ensure all firefighting systems (sprinklers, hydrants, extinguishers) remain unobstructed.
• Respond immediately to elevator malfunction alerts. Secure the area during breakdowns, coordinate emergency protocols with specialized elevator contractors in the event of entrapments, and perform basic system resets if authorized and safe to do so.
• Support the night security team by troubleshooting offline CCTV cameras, rebooting network video recorders (NVRs), and ensuring that perimeter lighting and electronic access control systems remain fully functional.
• Monitor commercial kitchen walk-in refrigerators and freezers for overnight temperature alarms. Safely reset tripped commercial cooking equipment and provide basic troubleshooting for advanced AV systems used in auditoriums for early morning events.
• Secure the area around any major civil works or infrastructure failures (roofs, walls, floors) to ensure safety. Provide detailed, written handover reports to the specialized day team (electricians, plumbers, civil engineers) for advanced repairs.

• Adaptability
• Self-driven
• Basic cross-functional maintenance support
• First responder for overnight technical emergencies
• Generalized foundational knowledge of campus systems
• Willingness to learn
• Accountability
• Problem-solving
• Collaborative team player
• Ownership of work
• Ability to stabilize critical failures
• Basic troubleshooting of electrical systems
• Basic troubleshooting of plumbing systems
• Basic checks on HVAC equipment
• Monitoring fire alarm control panels
• Responding to elevator malfunction alerts
• Troubleshooting CCTV cameras
• Rebooting NVRs
• Monitoring kitchen equipment temperatures
• Basic troubleshooting of AV systems
• Securing areas around infrastructure failures
• Providing handover reports
• Calm under pressure

• A high school diploma, vocational certificate, or technical training in general maintenance.
• Hands-on experience in general facilities maintenance.
• Experience in an educational or institutional setting is a plus.
• Foundational understanding of general MEP (Mechanical, Electrical, Plumbing) systems.
• Understanding of engineering best practices.
• Strong willingness to receive cross-training from specialized staff.
• Ability to stay calm under pressure.
• Ability to assess a system failure during the night.
• Ability to take immediate action to stabilize the situation and prevent property damage.