What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?

Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.

Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty?

We’re growing fast, and this is a rare and important moment to join.

We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.

How we work

Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:

• Recipients first. Recipients’ preferences come before those of donors or ourselves.
• Team next. We optimize for organizational success, not individual success.
• Be proactively candid. We say what we believe and share information openly.
• Create positive energy. We aim to be a source of energy for colleagues, not a drain.
• Think rigorously; act quickly. We reason from first principles, then act rather than debate.
• Know yourself and grow. We own our imperfections and seek feedback to grow.
• Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems.
• Be productively ambitious. We take risks for step-change impact, not incremental progress.

Overview

The Field Officer will play a vital day-to-day role in providing donors and recipients with GiveDirectly's cash transfer product. The Field Officer will be responsible for administering the recipient surveys and related processes that facilitate GiveDirectly's unique money transfer model. This role will foster quality judgment on operational issues and challenges, a work ethic, communication skills and a strong commitment to the GiveDirectly mission and model.

Responsibilities

Census team

• Ensure every household on the roster is reached
• Complete census surveys using smart phones with accurate data
• Verify survey responses and minimize errors to improve data quality
• Verify that tokens and other materials are correctly distributed to households by accurately identifying each household
• Deliver and track registration of SIM cards to all recipients

Registration team

• Explain GiveDirectly’s program to all eligible households
• Identify and eliminate ineligible households
• Complete surveys using smart phones with accurate data

Audit team

• In cases of fraud or irregularities, administer surveys to households to determine whether the household should be enrolled in the program

Follow up team

• Conduct Follow up surveys with recipients who have received their transfers, remotely and on site
• Identify and report cases of safeguarding, extortion, theft, or fraud affecting recipients and report them to Management.

Required qualifications:

• Degree in a relevant field
• Minimum two years' experience working with vulnerable communities preferably
• Computer and mobile device data entry knowledge and experience with good typing skills
• Empathy, honesty, and the highest standards of integrity
• Excellent communication skills in Kinyarwanda and English
• Physical fitness and the ability to cope with difficult weather conditions or terrain
• Patience and good judgment in resolving recipient problems
• Strong interest in advancing the distinctive values and mission of GiveDirectly

Commitment to Safeguarding

As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.

These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.

GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.

• Ensure every household on the roster is reached
• Complete census surveys using smart phones with accurate data
• Verify survey responses and minimize errors to improve data quality
• Verify that tokens and other materials are correctly distributed to households by accurately identifying each household
• Deliver and track registration of SIM cards to all recipients
• Explain GiveDirectly’s program to all eligible households
• Identify and eliminate ineligible households
• Complete surveys using smart phones with accurate data
• In cases of fraud or irregularities, administer surveys to households to determine whether the household should be enrolled in the program
• Conduct Follow up surveys with recipients who have received their transfers, remotely and on site
• Identify and report cases of safeguarding, extortion, theft, or fraud affecting recipients and report them to Management.

• Computer and mobile device data entry knowledge and experience with good typing skills
• Empathy, honesty, and the highest standards of integrity
• Excellent communication skills in Kinyarwanda and English
• Physical fitness and the ability to cope with difficult weather conditions or terrain
• Patience and good judgment in resolving recipient problems
• Strong interest in advancing the distinctive values and mission of GiveDirectly

• Degree in a relevant field
• Minimum two years' experience working with vulnerable communities preferably