First impressions make all the difference. When guests arrive at our hotels, we want their first impression to be memorable. The same is true for their departure. When guests leave, we want them to leave with a smile on their face and the feeling that we've taken care of them throughout their stay. We aim to create a memorable and unique experience from beginning to end. Our Guest Services experts take the initiative to offer a wide range of services that allow them to guide guests through their arrival and departure. They are capable of handling the necessary tasks and navigating their surroundings. Whether they are performing operational tasks, responding to guest inquiries, generating reports, or sharing local points of interest, the Guest Services expert ensures that every transaction is an integral part of the experience.

Regardless of your position, certain aspects are essential to our success: creating a safe workplace, adhering to company policies and procedures, maintaining confidentiality, protecting company assets, maintaining quality standards, and demonstrating professionalism in your uniform, appearance, and communication. Customer Service Experts will be on their feet and moving around (standing, sitting, or moving for extended periods) and will take a hands-on approach to their work (moving, lifting, carrying, pushing, and pulling objects weighing up to 23 kg unassisted and objects weighing over 34 kg with assistance). Performing these tasks (and other normal duties) well is essential for Customer Service Experts so that we can provide excellent customer service and contribute positively to the company's business at all times.

DESABLE SKILLS

Education:Title of secondary studies or equivalent certificate of a General Education Program

(General Educational Development, GED).

Labor experience: No labor experience is required.

Experience as a supervisor: No experience as a supervisor is required.

License or certification: Ninguna

At Marriott International, we are committed to promoting equal access to employment, welcoming every individual with dignity, and providing equal opportunities for all. We have established an environment where the unique qualities of our employees are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our employees. We are committed to preventing discrimination based on protected characteristics, including disability, veteran status, and any other aspect covered by applicable law.

Where timeless classics meet modern details. Where business goes hand in hand with pleasure. And where even travelers from around the world can discover local specialties. As a member of our team, you'll be part of our Four Points by Sheraton community—a close-knit community where everyone is welcome, where we all support each other, and where every hotel matters. We offer exactly what guests are looking for, simply and without unnecessary complications. If you're looking to welcome and make your guests feel at home in a warm, authentic, and approachable environment, join our team. By joining Four Points, you'll be part of Marriott International's portfolio of brands. Join a company that empowers you to be your best, find purpose in your work, be part of an exceptional international team, and become the best version of yourself.

• Guide guests through their arrival and departure.
• Handle necessary tasks and navigate the surroundings.
• Perform operational tasks.
• Respond to guest inquiries.
• Generate reports.
• Share local points of interest.
• Ensure every transaction is an integral part of the guest experience.
• Create a safe workplace, adhere to company policies and procedures, maintain confidentiality, protect company assets, maintain quality standards, and demonstrate professionalism.

• Customer service
• Guest communication
• Ability to handle operational tasks
• Ability to navigate the surroundings
• Professionalism in appearance and communication

• No labor experience is required.
• No experience as a supervisor is required.
• No license or certification is required.