Head of operations
2026-10-06T20:19:52+00:00
Ratwa Sacco Huye
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FULL_TIME
Kigali
Kigali
00000
Rwanda
Financial Services
Management, Business Operations
2026-10-19T17:00:00+00:00
8
The Management of RATWA SACCO HUYE informs all qualified and competent candidates that is recruiting for the following position :
Responsibilities or duties
Under the supervision and guidance of the Managing Director :
- To work diligently on the assigned work on time and to produce results ;
- To comply with the instructions of the employer or his/her representative ;
- To take good care of and manage the equipment assigned to him/her in his/her work ;
- To be at work and respect working days and hours ;
- To maintain the confidentiality of work ;
- To provide basic identification documents before starting work ;
- To follow the principles and rules governing the conduct of the Cooperative’s business activities ;
- Plans and monitors the day-to-day running of business to ensure efficiency and high quality of work in the department ;
- Supervise and support the staff in their roles of implementing their tasks and responsibilities ;
- Participates in all management meetings ;
- Creates strategies for the department with senior management ;
- Revises and/or formulates all related policies and promote their implementation ;
- Oversees compliance with regulations and procedures applicable to the department ;
- Manage relationships/agreements with staff, members/ customers and other external partners ;
- Prepares timely and detailed reports on financial and operational performance of the department ;
- Evaluates regularly the efficiency of business procedures according to RATWA SACCO HUYEs objectives and apply improvements ;
- To follow the principles and codes of conduct governing the business activities of the Cooperative ;
- To supervise and manage all employees in the operations department ;
- To review and coordinate the daily activities of the Cooperative on a timely basis ;
- Assist in the preparation of new policies and procedures and amendments or legal reform to the existing policies and regulations, especially those related to operations ;
- Comply with and implement laws, general regulations, policies and procedures and decisions of the Cooperative ;
- Assist in ensuring that there is an effective control system in the Cooperative ;
- Prepare and submit the reports of activities to the MD for approval ;
- Assist in the preparation of strategic plans and action plans ;
- Assist in the preparation and analysis of the budget ;
- Review and analyze the reports of activities prepared by employees ;
- Assist in conducting research, evaluation and other feasibility studies related to the development of the Cooperative ;
- Performing other duties as provided for in the policies and procedures governing the Cooperative ;
- Any other duty that does not conflict with the laws and regulations as requested by the Managing Director or his/her superior authority.
Qualifications or requirements
Master’s degree in accounting or Finance/ Accounting/Business Administration/Microfinance and related fields or Bachelor’s degree in Finance/ Accounting/Business Administration and related fields with 10 years of experience on senior management positions in Microfinance/banking industry
Experience needed
- Minimum five (5) of experience in operation.
- Excellent organisational and leadership abilities.
- Outstanding communication and people skills.
- Strong decision-making abilities.
- Working knowledge of data analysis and performance/operation metrics.
- Advanced knowledge of MS Office including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat.
- Fluency in spoken and written English. Knowledge of French is added advantage.
- To work diligently on the assigned work on time and to produce results ;
- To comply with the instructions of the employer or his/her representative ;
- To take good care of and manage the equipment assigned to him/her in his/her work ;
- To be at work and respect working days and hours ;
- To maintain the confidentiality of work ;
- To provide basic identification documents before starting work ;
- To follow the principles and rules governing the conduct of the Cooperative’s business activities ;
- Plans and monitors the day-to-day running of business to ensure efficiency and high quality of work in the department ;
- Supervise and support the staff in their roles of implementing their tasks and responsibilities ;
- Participates in all management meetings ;
- Creates strategies for the department with senior management ;
- Revises and/or formulates all related policies and promote their implementation ;
- Oversees compliance with regulations and procedures applicable to the department ;
- Manage relationships/agreements with staff, members/ customers and other external partners ;
- Prepares timely and detailed reports on financial and operational performance of the department ;
- Evaluates regularly the efficiency of business procedures according to RATWA SACCO HUYEs objectives and apply improvements ;
- To follow the principles and codes of conduct governing the business activities of the Cooperative ;
- To supervise and manage all employees in the operations department ;
- To review and coordinate the daily activities of the Cooperative on a timely basis ;
- Assist in the preparation of new policies and procedures and amendments or legal reform to the existing policies and regulations, especially those related to operations ;
- Comply with and implement laws, general regulations, policies and procedures and decisions of the Cooperative ;
- Assist in ensuring that there is an effective control system in the Cooperative ;
- Prepare and submit the reports of activities to the MD for approval ;
- Assist in the preparation of strategic plans and action plans ;
- Assist in the preparation and analysis of the budget ;
- Review and analyze the reports of activities prepared by employees ;
- Assist in conducting research, evaluation and other feasibility studies related to the development of the Cooperative ;
- Performing other duties as provided for in the policies and procedures governing the Cooperative ;
- Any other duty that does not conflict with the laws and regulations as requested by the Managing Director or his/her superior authority.
- Excellent organisationnel and leadership abilities.
- Out standing communication and people skills.
- Strong decision-making abilities.
- Working knowledge of data analysis and performance/operation metrics.
- Advanced knowledge of MS Office including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat.
- Fluency in spoken and written English. Knowledge of French is added advantage.
- Master’s degree in accounting or Finance/ Accounting/Business Administration/Microfinance and related fields or Bachelor’s degree in Finance/ Accounting/Business Administration and related fields with 10 years of experience on senior management positions in Microfinance/banking industry
- Minimum five (5) of experience in operation.
JOB-6ac557e894213
Vacancy title:
Head of operations
[Type: FULL_TIME, Industry: Financial Services, Category: Management, Business Operations]
Jobs at:
Ratwa Sacco Huye
Deadline of this Job:
Monday, October 19 2026
Duty Station:
Kigali | Kigali
Summary
Date Posted: Tuesday, October 6 2026, Base Salary: Not Disclosed
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JOB DETAILS:
The Management of RATWA SACCO HUYE informs all qualified and competent candidates that is recruiting for the following position :
Responsibilities or duties
Under the supervision and guidance of the Managing Director :
- To work diligently on the assigned work on time and to produce results ;
- To comply with the instructions of the employer or his/her representative ;
- To take good care of and manage the equipment assigned to him/her in his/her work ;
- To be at work and respect working days and hours ;
- To maintain the confidentiality of work ;
- To provide basic identification documents before starting work ;
- To follow the principles and rules governing the conduct of the Cooperative’s business activities ;
- Plans and monitors the day-to-day running of business to ensure efficiency and high quality of work in the department ;
- Supervise and support the staff in their roles of implementing their tasks and responsibilities ;
- Participates in all management meetings ;
- Creates strategies for the department with senior management ;
- Revises and/or formulates all related policies and promote their implementation ;
- Oversees compliance with regulations and procedures applicable to the department ;
- Manage relationships/agreements with staff, members/ customers and other external partners ;
- Prepares timely and detailed reports on financial and operational performance of the department ;
- Evaluates regularly the efficiency of business procedures according to RATWA SACCO HUYEs objectives and apply improvements ;
- To follow the principles and codes of conduct governing the business activities of the Cooperative ;
- To supervise and manage all employees in the operations department ;
- To review and coordinate the daily activities of the Cooperative on a timely basis ;
- Assist in the preparation of new policies and procedures and amendments or legal reform to the existing policies and regulations, especially those related to operations ;
- Comply with and implement laws, general regulations, policies and procedures and decisions of the Cooperative ;
- Assist in ensuring that there is an effective control system in the Cooperative ;
- Prepare and submit the reports of activities to the MD for approval ;
- Assist in the preparation of strategic plans and action plans ;
- Assist in the preparation and analysis of the budget ;
- Review and analyze the reports of activities prepared by employees ;
- Assist in conducting research, evaluation and other feasibility studies related to the development of the Cooperative ;
- Performing other duties as provided for in the policies and procedures governing the Cooperative ;
- Any other duty that does not conflict with the laws and regulations as requested by the Managing Director or his/her superior authority.
Qualifications or requirements
Master’s degree in accounting or Finance/ Accounting/Business Administration/Microfinance and related fields or Bachelor’s degree in Finance/ Accounting/Business Administration and related fields with 10 years of experience on senior management positions in Microfinance/banking industry
Experience needed
- Minimum five (5) of experience in operation.
- Excellent organisational and leadership abilities.
- Outstanding communication and people skills.
- Strong decision-making abilities.
- Working knowledge of data analysis and performance/operation metrics.
- Advanced knowledge of MS Office including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat.
- Fluency in spoken and written English. Knowledge of French is added advantage.
Work Hours: 8
Experience in Months: 60
Level of Education: postgraduate degree
Job application procedure
Interested candidates are requested to submit :
- Application letter addressed to the Chairperson of the Board of Directors at RATWA SACCO HUYE
- Updated Curriculum Vitae(CV)
- Copies of academic certificates
- Copy of National ID
- Any other supporting documents as proof of experience.
Submission details :
Applications should be submitted phyisically to :
RATWA SACCO HUYE - Head Office
Office of HR, Procurement and Logistic
The deadline for submission of applications is 19 October 2026 at 5 :00 PM
Only shortlisted candidates will be contacted for further recruitment processes
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