POSITION SUMMARY

A Hotel Nurse is responsible for providing basic medical care and health support to hotel guests and employees, responding to emergencies, promoting health and safety, and coordinating with local healthcare providers when needed.

The Hotel Nurse ensures the health and well-being of guests and staff by providing first aid, assessing medical concerns, maintaining medical records, and supporting workplace health and safety programs. Conducting regular trainings on matters concerning Health and Safety, welfare, first aid and others.

TASKS, DUTIES AND RESPONSIBILITIES:

• Provide first aid and emergency medical care to guests and employees.
• Assess illnesses and injuries and determine whether further medical treatment is needed.
• Coordinate referrals to hospitals, clinics, or emergency services when appropriate.
• Monitor and maintain the hotel's first aid kits, medical supplies, and emergency equipment.
• Keep accurate and confidential medical records of treatments and incidents.
• Conduct health assessments and wellness checks for employees when required.
• Assist with infection prevention and control measures throughout the hotel.
• Support occupational health programs, including pre-employment and periodic health screenings if applicable.
• Participate in emergency preparedness planning and hotel evacuation procedures.
• Educate staff on health, hygiene, and workplace safety practices.
• Ensure compliance with local health regulations and hotel policies.
• Regularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may have
• Develop training and development programs
• Schedule and Oversee Wellness and health programs
• Advise management on policies and procedures regarding welfare and health of team members
• Prepare and maintain accurate records, files and reports, including responsibility for maintaining personnel records
• Conduct employee onboarding and help plan training & development
• Assist in the development and implementation of welfare policies and procedures
• Prepare reports relating to personnel activities, like training, grievances, performance evaluations etc.)
• Ensure compliance with Sops, Hotel procedures and labor regulations

HEALTH AND SAFETY

• Adheres to all health, sanitation and food safety rules and regulations
• Reports all potential and real hazards immediately
• Fully understands the hotel’s fire, emergency, and bomb procedures
• Co-ordinates work, and works in a safe manner that does not harm or injure self or others
• Anticipates possible and probable hazards and conditions to avoid mishaps
• Keeps the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct
• Monitor compliance of food handling certifications in required departments
• Advise on treatments for team members identified as risks for food handling

Required qualifications

• Advanced Diploma (A1) in General Nursing with at least 2 years of working experience
• Registered Nurse (RN) with a valid nursing license in the relevant jurisdiction.
• Certification in Basic Life Support (BLS); Advanced Cardiovascular Life Support (ACLS) certification is an advantage.
• Experience in emergencies, occupational health, or hospitality nursing is preferred.
• Strong assessment and clinical decision-making skills.
• Excellent communication and interpersonal skills.
• Ability to remain calm and respond effectively during emergencies.
• Proficiency in maintaining confidential medical and other records.
• Excellent customer service
• Hospitality experience is added advantage

Skills:

• Emergency response and first aid
• Patient assessment
• Clinical documentation
• Communication and customer service
• Problem-solving and critical thinking
• Teamwork and collaboration
• Knowledge of occupational health and safety
• Time management and organization

Note:

• Applicants must meet the minimum requirements in terms of qualifications.
• Successful candidates will be required to submit a criminal record

• Provide first aid and emergency medical care to guests and employees.
• Assess illnesses and injuries and determine whether further medical treatment is needed.
• Coordinate referrals to hospitals, clinics, or emergency services when appropriate.
• Monitor and maintain the hotel's first aid kits, medical supplies, and emergency equipment.
• Keep accurate and confidential medical records of treatments and incidents.
• Conduct health assessments and wellness checks for employees when required.
• Assist with infection prevention and control measures throughout the hotel.
• Support occupational health programs, including pre-employment and periodic health screenings if applicable.
• Participate in emergency preparedness planning and hotel evacuation procedures.
• Educate staff on health, hygiene, and workplace safety practices.
• Ensure compliance with local health regulations and hotel policies.
• Regularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may have
• Develop training and development programs
• Schedule and Oversee Wellness and health programs
• Advise management on policies and procedures regarding welfare and health of team members
• Prepare and maintain accurate records, files and reports, including responsibility for maintaining personnel records
• Conduct employee onboarding and help plan training & development
• Assist in the development and implementation of welfare policies and procedures
• Prepare reports relating to personnel activities, like training, grievances, performance evaluations etc.)
• Ensure compliance with Sops, Hotel procedures and labor regulations
• Adheres to all health, sanitation and food safety rules and regulations
• Reports all potential and real hazards immediately
• Fully understands the hotel’s fire, emergency, and bomb procedures
• Co-ordinates work, and works in a safe manner that does not harm or injure self or others
• Anticipates possible and probable hazards and conditions to avoid mishaps
• Keeps the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct
• Monitor compliance of food handling certifications in required departments
• Advise on treatments for team members identified as risks for food handling

• Emergency response and first aid
• Patient assessment
• Clinical documentation
• Communication and customer service
• Problem-solving and critical thinking
• Teamwork and collaboration
• Knowledge of occupational health and safety
• Time management and organization

• Advanced Diploma (A1) in General Nursing with at least 2 years of working experience
• Registered Nurse (RN) with a valid nursing license in the relevant jurisdiction.
• Certification in Basic Life Support (BLS); Advanced Cardiovascular Life Support (ACLS) certification is an advantage.
• Experience in emergencies, occupational health, or hospitality nursing is preferred.
• Strong assessment and clinical decision-making skills.
• Excellent communication and interpersonal skills.
• Ability to remain calm and respond effectively during emergencies.
• Proficiency in maintaining confidential medical and other records.
• Excellent customer service
• Hospitality experience is added advantage