Background information about the job or company (e.g., role context, company overview)

Good Neighbors International (GNI) is an international humanitarian and developmental organization in General Consultative Status with UN ECOSOC operating in 46 countries around the world. GNI in Rwanda is legally working in Rwanda since 1994 and duly registered with Rwanda Governance Board (RGB) with registration No. 00006/RGB/INGO/RC/11/2024 and is focused on improving child sponsorship and protection, health, WASH, agriculture & livelihood, humanitarian assistance, advocacy and social economy in 22 districts.

Responsibilities or duties

The Human Resource Officer will be responsible for the following duties:

1. HR Planning & Policy Development

• Develop and implement the human resource development plan.
• Develop and implement HR policies on working conditions, performance management, equal opportunities, staff evaluations, health and safety, disciplinary procedures, staff development, and absence management.
• Interpret and provide advice on labor law through legal consultation.
• Facilitate recruitment, internal workshops, staff training, and dismissal procedures.

2. HR Administration & Compliance

• Maintain and manage employee attendance records, payroll, salary-related taxes, and declarations.
• Manage personnel files and maintain an updated contact list of GNR staff and stakeholders.
• Assist in issuing work certificates and processing foreign staff immigration documents.
• Handle NGO registration processes and ensure compliance with HR regulations.
• Process maternity leave reimbursements for eligible female staff.

3. Employee Relations and Communication

• Act as a communication link between management and employees.
• Ensure adherence to HR policies and foster a positive work environment.

4. Office Administration and Confidentiality

• Prepare official presentation materials using PowerPoint and Excel.
• Maintain confidentiality of all sensitive information during and after employment.
• Oversee office equipment and material management.
• Perform other duties as assigned.

Qualifications or requirements (e.g., education, skills)

Required Skills and Qualifications

• Bachelor’s degree (A0) in Human Resources Management, Business Administration, or a related field, including Finance.
• Minimum of 3 years of experience in administration and HR management (NGO and UN experience is an advantage).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) with strong report-writing skills.
• Excellent communication skills in English (both spoken and written).
• Strong leadership, organizational, and interpersonal skills.
• Ability to meet deadlines, manage multiple tasks, and work under pressure.
• Honest, transparent, reliable and self-motivated with the ability to work independently.

• Develop and implement the human resource development plan.
• Develop and implement HR policies on working conditions, performance management, equal opportunities, staff evaluations, health and safety, disciplinary procedures, staff development, and absence management.
• Interpret and provide advice on labor law through legal consultation.
• Facilitate recruitment, internal workshops, staff training, and dismissal procedures.
• Maintain and manage employee attendance records, payroll, salary-related taxes, and declarations.
• Manage personnel files and maintain an updated contact list of GNR staff and stakeholders.
• Assist in issuing work certificates and processing foreign staff immigration documents.
• Handle NGO registration processes and ensure compliance with HR regulations.
• Process maternity leave reimbursements for eligible female staff.
• Act as a communication link between management and employees.
• Ensure adherence to HR policies and foster a positive work environment.
• Prepare official presentation materials using PowerPoint and Excel.
• Maintain confidentiality of all sensitive information during and after employment.
• Oversee office equipment and material management.
• Perform other duties as assigned.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) with strong report-writing skills.
• Excellent communication skills in English (both spoken and written).
• Strong leadership, organizational, and interpersonal skills.
• Ability to meet deadlines, manage multiple tasks, and work under pressure.
• Honest, transparent, reliable and self-motivated with the ability to work independently.

• Bachelor’s degree (A0) in Human Resources Management, Business Administration, or a related field, including Finance.
• Minimum of 3 years of experience in administration and HR management (NGO and UN experience is an advantage).