A global nonprofit with experience in more than 60 countries, Pact fosters thriving, resilient communities that chart their own development paths. We deliver solutions that are rooted in evidence and driven by data.

Department

Programs - Pact strives for a world where all people are heard, capable, and vibrant. The Programs Team helps realize this objective by bridging program management, technical support, and business development, enabling Pact to achieve its global strategy. We ensure program excellence through continuous learning, monitoring and evaluation and provide organizational and industry-wide thought leadership by leveraging a complementary set of cross-functional, multi-disciplinary skills, expertise, and experiences. The Programs team: influences progressive change through the development and implementation of global and regional strategies and business plans; supports advancement of innovative solutions; pursues new business opportunities; and drives effective internal and external engagement to maximize Pact’s impact across the globe. Across all aspects of its role, the Programs Department adheres to and promotes a culture of inclusion, accountability, and respect.

Position Overview

The IPC/MNCH Technical Manager provides specialized technical leadership and day-to-day quality assurance for infection prevention and control (IPC), maternal, newborn, and child health (MNCH) service readiness, and the integration of outbreak readiness into the existing MNCH community-to-facility pathway. The position supports the design, implementation, monitoring, and continuous improvement of ACHIEVE's IPC and MNCH activities, ensuring alignment with global standards, evidence-based practices, and project objectives. The role will strengthen infection prevention and control, facility readiness, health worker and community capacity, risk communication, early identification and referral, supportive supervision, quality improvement, and data use, while coordinating closely with MoH/RBC, district health authorities, health facilities, and other partners to ensure alignment with national guidelines, effective implementation, and sustained MNCH outcomes.

The postholder works directly with district health authorities, health center teams and community structures, provides day-to-day technical support to the field teams. It is a mid-level management position focused on operational delivery and technical quality.

Key Responsibilities

• Provide technical guidance and day-to-day quality assurance support for IPC, MNCH, and emergency preparedness activities.
• Support implementation of evidence-based approaches to strengthen maternal, newborn, and child health service readiness and quality of care.
• Provide technical assistance and capacity development support to implementing partners to integrate infection prevention and control and emergency preparedness practices into routine MNCH service delivery.
• Monitor implementation progress and support timely achievement of project objectives, indicators, and deliverables.
• Support development, adaptation, and dissemination of technical tools, standards, job aids, training materials, and quality improvement resources.
• Conduct technical reviews of project deliverables, training curricula, reports, assessments, and implementation plans to ensure technical quality and consistency.
• Support facility- and community-level assessments of service readiness, IPC practices, outbreak preparedness, and quality improvement efforts.
• Contribute to routine monitoring, learning, and documentation of project achievements, lessons learned, and promising practices.
• Employee complies with all company policies and procedures, including completing all compliance training topics by the deadline to satisfy each and receiving the corresponding acknowledgment statement that the training has been completed.
• Maintain working-level liaison with district health authorities and sub-recipient field teams; through participation in technical working groups as delegated
• All other duties as assigned

Basic Requirements

• Masters’s degree and 7+ years relevant experience or equivalent combination of education and experience.
• Knowledge of global technical standards and guidance related to IPC, MNCH, and health emergency preparedness.
• Demonstrated expertise in infection prevention and control, maternal, newborn, and child health, and/or epidemic and pandemic preparedness and response.
• Experience supporting U.S.-donor funded health programs

Preferred Qualifications

• Bachelor's degree in public health or nursing or a related discipline
• Experience with NGO, PEPFAR, U.S. Department of State or other donor-funded health programs

Benefits

At Pact, we recognize your impact, offer you opportunities and support your total well-being. Our comprehensive benefit offerings may include healthcare, retirement (8.8%) and savings plans, paid time off, disability and life insurance programs, learning and development opportunities, wellness programs as well as other optional benefit elections .

• Provide technical guidance and day-to-day quality assurance support for IPC, MNCH, and emergency preparedness activities.
• Support implementation of evidence-based approaches to strengthen maternal, newborn, and child health service readiness and quality of care.
• Provide technical assistance and capacity development support to implementing partners to integrate infection prevention and control and emergency preparedness practices into routine MNCH service delivery.
• Monitor implementation progress and support timely achievement of project objectives, indicators, and deliverables.
• Support development, adaptation, and dissemination of technical tools, standards, job aids, training materials, and quality improvement resources.
• Conduct technical reviews of project deliverables, training curricula, reports, assessments, and implementation plans to ensure technical quality and consistency.
• Support facility- and community-level assessments of service readiness, IPC practices, outbreak preparedness, and quality improvement efforts.
• Contribute to routine monitoring, learning, and documentation of project achievements, lessons learned, and promising practices.
• Comply with all company policies and procedures, including completing all compliance training topics by the deadline and receiving the corresponding acknowledgment statement.
• Maintain working-level liaison with district health authorities and sub-recipient field teams through participation in technical working groups as delegated.
• All other duties as assigned.

• Infection prevention and control (IPC)
• Maternal, newborn, and child health (MNCH)
• Health emergency preparedness
• Epidemic and pandemic preparedness and response
• Technical leadership and quality assurance
• Facility readiness and quality improvement
• Capacity development and technical assistance
• Monitoring, learning, and documentation
• Risk communication, early identification, and referral
• Supportive supervision and data use
• Coordination with district health authorities, health facilities, and implementing partners

• Master’s degree and 7+ years of relevant experience, or equivalent combination of education and experience.
• Knowledge of global technical standards and guidance related to IPC, MNCH, and health emergency preparedness.
• Demonstrated expertise in infection prevention and control, maternal, newborn, and child health, and/or epidemic and pandemic preparedness and response.
• Experience supporting U.S.-donor funded health programs.
• Preferred: Bachelor's degree in public health, nursing, or a related discipline.
• Preferred: Experience with NGO, PEPFAR, U.S. Department of State, or other donor-funded health programs.