INTWARI SACCO GICUMBI (ISG) is a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of twenty-one Umurenge Sacco’s operating within Gicumbi District, in accordance with the Government of Rwanda SACCO consolidation framework. ISG is duly registered under RCA and licensed by the National Bank of Rwanda (BNR).

In accordance with the Government of Rwanda SACCO’s consolidation framework and under the supervision of the National Bank of Rwanda (BNR) INTWARI SACCO GICUMBI is looking for qualified, competent, committed, proactive and self-motivated individual to occupy the following positions:

POSITION NAME:

IT Officer Software & software

REPORTS TO:

Head of Operations

RESPONSIBILITIES & TASKS

Under the supervision and guidance of the Head of operations:

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To be at work and respect working days and hours;
• To maintain the confidentiality of work;
• To provide basic identification documents before starting work;
• To follow the principles and codes of conduct governing the business activities of the Cooperative;
• First line support for all network and software (especially 1st level support for CBS) for all branch staff at headquarter, branches and outlets
• Responds in a timely manner to service issues and requests.
• Setting up accounts for new users.
• Reviews vendor contracts and coordinates IT software purchases.
• Assist to install software, network, internet, e-mail, printer for all responsible branches.
• Ensure proper maintenance of networking, internet & e-mail, security, backup and recovery.
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.

QUALIFICATION/JOB REQUIREMENTS

• Bachelor’s degree in IT/MIS.
• Minimum one-year working experience in IT/Network field for MFIs/Banks.
• Good understand of banking operation.
• Good knowledge of WAN network, domain user management.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation.
• Willing to travel to responsible branches and outlets.

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To be at work and respect working days and hours;
• To maintain the confidentiality of work;
• To provide basic identification documents before starting work;
• To follow the principles and codes of conduct governing the business activities of the Cooperative;
• First line support for all network and software (especially 1st level support for CBS) for all branch staff at headquarter, branches and outlets
• Responds in a timely manner to service issues and requests.
• Setting up accounts for new users.
• Reviews vendor contracts and coordinates IT software purchases.
• Assist to install software, network, internet, e-mail, printer for all responsible branches.
• Ensure proper maintenance of networking, internet & e-mail, security, backup and recovery.
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.

• Good knowledge of WAN network, domain user management.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation.

• Bachelor’s degree in IT/MIS.
• Minimum one-year working experience in IT/Network field for MFIs/Banks.
• Good understand of banking operation.
• Good knowledge of WAN network, domain user management.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation.
• Willing to travel to responsible branches and outlets.