Background

As an Insurance Sales Representative at WiASSUR, you will play a key role in providing exceptional customer service and promoting our insurance products. You will be responsible for advising and assisting prospective and existing clients, understanding their insurance needs, and recommending suitable solutions. You will work closely with our team to achieve sales targets, while providing accurate information and maintaining high standards of customer satisfaction.

Responsibilities

• Customer advice: providing professional advice and information on our insurance products in response to incoming inquiries.
• Identifying needs: understanding specific customer needs by asking relevant questions and analyzing their situation to recommend suitable products.
• Product presentation: clearly and concisely present the features and benefits of our insurance products to encourage subscription.
• Call management: managing incoming and outgoing calls efficiently, ensuring customer satisfaction at every interaction.
• Case tracking: maintain accurate and up-to-date records of interactions with clients, including policy information and adjustments made.
• Achieving sales targets: working collaboratively with the team to achieve sales targets and contribute to the overall success of the firm.
• Answering questions: responding to customer questions about policies, claims, rates and other insurance-related topics.
• Continuing education: Participate in continuing education to stay informed of changes in the insurance industry and to constantly improve your skills.

Qualifications

• Prior experience in a Sales role, preferably in the insurance sector.
• Excellent verbal and written communication skills.
• Ability to understand customer needs and recommend appropriate solutions.
• Ability to work in a dynamic environment and achieve sales targets.
• Knowledge of insurance products and current regulations (an asset).
• Attention to detail and aptitude for administrative management.

• Customer advice: providing professional advice and information on our insurance products in response to incoming inquiries.
• Identifying needs: understanding specific customer needs by asking relevant questions and analyzing their situation to recommend suitable products.
• Product presentation: clearly and concisely present the features and benefits of our insurance products to encourage subscription.
• Call management: managing incoming and outgoing calls efficiently, ensuring customer satisfaction at every interaction.
• Case tracking: maintain accurate and up-to-date records of interactions with clients, including policy information and adjustments made.
• Achieving sales targets: working collaboratively with the team to achieve sales targets and contribute to the overall success of the firm.
• Answering questions: responding to customer questions about policies, claims, rates and other insurance-related topics.
• Continuing education: Participate in continuing education to stay informed of changes in the insurance industry and to constantly improve your skills.

• Excellent verbal and written communication skills.
• Ability to understand customer needs and recommend appropriate solutions.
• Ability to work in a dynamic environment and achieve sales targets.
• Attention to detail and aptitude for administrative management.

• Prior experience in a Sales role, preferably in the insurance sector.
• Knowledge of insurance products and current regulations (an asset).