INVITATION TO TENDER No: 04/AN/AM/COO/ADMIN/2023
BK Insurance Ltd is advertising the Tender for conducting a customer satisfaction survey.
Interested consultants are invited to participate in this open tender after submitting the bid security of 3% of the financial offer.
The proposals for conducting a customer satisfaction survey should indicate two components; 1. Technical Proposal and
2. Financial proposal.
Tender Documents containing Terms of Reference are available from BK Insurance Head Office, any working day from 09:00AM to 5:00Pm.
Proposals written in English should reach BK Insurance from 08th - 21st November 2023 at 3h00 with proof of payment of a non-refundable fee of RWF 20,000 deposited on account no 00040- 00692482-32 of BK General Insurance Ltd opened in Bank of Kigali.
The Company preselected may be called to present or defend its models and procedure to Management of BK General Insurance before a decision to award the Tender is reached.
Bids shall be opened on 21st /11/2023 at 3:30Pm. The Successful bidder shall be communicated in writing after the process of assessment and evaluation is completed.
The winning Company must be ready to start the work and produce a draft and a final report in 30 Calendar Days counted from the date of notification of tender.
Conditions for bidding:
- Valid RSSB Certificate
Valid RRA Certificate
- Trade license
- Performance Certificate to prove similar services done before.
Procurement & Administration Manager
For & on Behalf of
BK General Insurance Ltd
Chief Operations Officer
BK General Insurance
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