The Management of RATWA SACCO HUYE informs all qualified and competent candidates that is recruiting for the following position :

Responsibilities or duties

Under the supervision and guidance of the Branch Business Manager:

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To be at work and respect working days and hours;
• To maintain the confidentiality of work;
• To provide basic identification documents before starting work;
• To follow the principles and codes of conduct governing the business activities of the Cooperative;
• Meets with applicants to explain the loan products and application process, to obtain information for loan applications and to answer questions about the process;
• Compiles application documents, check for completeness and quality and submit applications to the respective authorized staff or committee;
• Negotiates payment arrangements with customers who have delinquent loans;
• Monitors the use of disbursed loans (member visit and documentation) and monitoring of loans for irregularities;
• Files all documents related to loans;
• Prepares documents related to loan rescheduling and loan refinancing for the decision-making authorities;
• To receive and analyze loan application files if they are complete, and to visit the collateral of loan applicants and the projects to be financed for determination of feasibility of granting a loan;
• Safeguarding the collateral used to obtain loans and preparing all necessary documents for the registration of collateral;
• Monitoring the repayment of loans and participating in the recovery of non-performing loans (NPLs) while respecting the default criteria;
• Assessing the borrower's ability to repay and providing technical advice to the Board of Directors' Credit Committee for decision-making;
• Providing technical advice to members wishing to apply for loans and conducting awareness-raising activities on credit;
• Preparing provisions for loans in arrears and provisions for loans that have been written off;
• Preparing loan agreements and implementing the recommendations of the Board of Directors' Credit Committee;
• Submitting monthly and other reports as necessary to the higher authority showing the status of loans and their interest;
• Providing sound advice to the Board of Directors’ Committee on Loans in a timely manner to ensure that the members’ requests are met;
• Providing advice on the performance of projects for which loans have been requested to members on the appropriate use of loans;
• Providing and evaluating loans in accordance with the loan policy and guidelines and the laws and regulations relating to loans;
• Submitting all requests from loan applicants for extension, modification or renewal to the Board of Directors credit committee, management or as provided in the policy;
• Maintaining and updating loan documents and credit committee meeting documentation in protected manner;
• Attending training, meetings and activities aimed at improving loan evaluation skills;
• Advise the credit committee or the board of directors on changes to be made to credit policies or regulations;
• Advise on alternative credit options for applicants who are able to repay but are unable to obtain the credit as requested;
• Assist management in preparing written documents explaining each stage of the credit process;
• Prepare and submit timely credit management reports to the department representative;
• Assist in conducting research, evaluation and other studies related to the development of the Department;
• Perform other duties that are not inconsistent with the laws and regulations as may be required by the supervisor or his/her superior authority.

Qualifications or requirements

Experience needed

Three years’ experience in the microfinance and banking industry.

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To be at work and respect working days and hours;
• To maintain the confidentiality of work;
• To provide basic identification documents before starting work;
• To follow the principles and codes of conduct governing the business activities of the Cooperative;
• Meets with applicants to explain the loan products and application process, to obtain information for loan applications and to answer questions about the process;
• Compiles application documents, check for completeness and quality and submit applications to the respective authorized staff or committee;
• Negotiates payment arrangements with customers who have delinquent loans;
• Monitors the use of disbursed loans (member visit and documentation) and monitoring of loans for irregularities;
• Files all documents related to loans;
• Prepares documents related to loan rescheduling and loan refinancing for the decision-making authorities;
• To receive and analyze loan application files if they are complete, and to visit the collateral of loan applicants and the projects to be financed for determination of feasibility of granting a loan;
• Safeguarding the collateral used to obtain loans and preparing all necessary documents for the registration of collateral;
• Monitoring the repayment of loans and participating in the recovery of non-performing loans (NPLs) while respecting the default criteria;
• Assessing the borrower's ability to repay and providing technical advice to the Board of Directors' Credit Committee for decision-making;
• Providing technical advice to members wishing to apply for loans and conducting awareness-raising activities on credit;
• Preparing provisions for loans in arrears and provisions for loans that have been written off;
• Preparing loan agreements and implementing the recommendations of the Board of Directors' Credit Committee;
• Submitting monthly and other reports as necessary to the higher authority showing the status of loans and their interest;
• Providing sound advice to the Board of Directors’ Committee on Loans in a timely manner to ensure that the members’ requests are met;
• Providing advice on the performance of projects for which loans have been requested to members on the appropriate use of loans;
• Providing and evaluating loans in accordance with the loan policy and guidelines and the laws and regulations relating to loans;
• Submitting all requests from loan applicants for extension, modification or renewal to the Board of Directors credit committee, management or as provided in the policy;
• Maintaining and updating loan documents and credit committee meeting documentation in protected manner;
• Attending training, meetings and activities aimed at improving loan evaluation skills;
• Advise the credit committee or the board of directors on changes to be made to credit policies or regulations;
• Advise on alternative credit options for applicants who are able to repay but are unable to obtain the credit as requested;
• Assist management in preparing written documents explaining each stage of the credit process;
• Prepare and submit timely credit management reports to the department representative;
• Assist in conducting research, evaluation and other studies related to the development of the Department;
• Perform other duties that are not inconsistent with the laws and regulations as may be required by the supervisor or his/her superior authority.

• Good understanding of the bank branch operations, rules and regulations, laws, granting loans, and credit risk management.
• Familiarity with computers and banking applications/software.
• Good judge of character to make accurate assessments about people, especially their credibility and their reliability, in determining a loan.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Strong dedication to accuracy.
• Good understanding of mathematical and numerical data.

• Bachelor’s degree in accounting/business administration or related field.
• Good understanding of the bank branch operations, rules and regulations, laws, granting loans, and credit risk management.
• Familiarity with computers and banking applications/software.
• Good judge of character to make accurate assessments about people, especially their credibility and their reliability, in determining a loan.
• Three years’ experience in the microfinance and banking industry.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Strong dedication to accuracy.
• Good understanding of mathematical and numerical data.