Notice Regarding Supply, Installation, Configuration, and Migration of New Call Manager System Tender at Bank of Africa Rwanda

ADVERTISED TENDER No: 00015BOARw/Pr/2025

ASSIGNMENT TITLE: TENDER REGARDING SUPPLY, INSTALLATION, CONFIGURATION AND MIGRATION OF NEW CALL MANAGER SYSTEM – BANK OF AFRICA RWANDA.

Bank of Africa Rwanda Plc wishes to invite all interested and qualified bidders to submit their best proposals for tender regarding supply, installation, configuration and migration of new call manager system – Bank of Africa Rwanda according to the Terms of Reference detailed in the tender document.

The participation to the competition is open on equal conditions to all qualified individuals and companies specialized in the field registered by authorized bodies.

The Tender Document in English may be obtained from Bank of Africa Rwanda Plc’s Head Office located in CHIC Building, in Procurement Office from 04th/11/2025 during office hours (8:30am to 5:30pm) upon presentation of proof of payment of non-refundable fee of Thirty Thousand Rwandan Francs (30,000Rwf) deposited on the account No:0048820007 opened in Bank of Africa Rwanda Plc, in names of Bidding Fees.

Well bounded and sealed bids presented in 2 hard copies, one of them marked “Original” and one hard copy marked “Copy” of the bids.

The bids shall be valid for a period of 7 days and should be submitted in Bank of Africa Rwanda Plc’s Procurement Office not later than 11th/11/2025, at 2:00Pm local time.

The bids will be opened in the presence of the bidders or their representatives who wish to attend the opening session in the Bank of Africa Rwanda Plc’s Head Office Board Room at 2:30pm.

Please note that the bids will be put in an envelope indicating the name, the address of the prospective bidder and title of the tender which will be marked as follows:

TENDER REGARDING SUPPLY, INSTALLATION, CONFIGURATION AND MIGRATION OF NEW CALL MANAGER SYSTEM – BANK OF AFRICA RWANDA.

Enquiries regarding this tender may be addressed in writing to email: HMusoni@boarwanda.com

Done at Kigali, 04th/11/2025

Tender Committee

Bank of Africa Rwanda Plc