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Notice for Outsourcing Front Office Tellers, Customer Care and Call Centre Staff Tender at LOLC Unguka Finance Plc
LOLC Unguka Finance Plc is seeking for a Company that is capable for outsourcing front office tellers, customer care and call centre staff.
The bidding document in English may be obtained at LOLC Unguka Finance Plc, Head Office in Procurement Office, DORONA Plaza, KN 84.ST 3, Nyarugenge District, Kigali City, from 11/03/2026 during working days from 8:00am to 5pm, upon presentation of payment proof of non-refundable fee of Frw 20,000 as a cost of tender document to be paid on LOLC Unguka Finance account number: 10100490600010 (Rwandan currency) opened in its books at Nyarugenge Branch. Last date of sale of the tender :20/03/2026, at 5:00pm.
Queries regarding this tender, if any, to be addressed to the CEO of LOLC Unguka Finance Plc, P.O.BOX:6417-KIGALI RWANDA, Email: procurement@lolcunguka.com not later than 23/03/2026, at 5:00pm. Contact telephones: 0788536493 / 0787311452 / 0788313890.
Well printed bids properly presented in two sealed envelopes containing financial & technical bid envelopes (Original copies only) must reach at LOLC Unguka Finance Plc-Procurement Office, not later than 25/03/2026 at 3:00pm-local time. Late bids will not be received.
The sealed envelopes should clearly indicate the Tender name and title as follows: NATIONAL COMPETITIVE BIDDING FOR OUTSOURCING FRONT OFFICE TELLERS, CUSTOMER CARE AND CALL CENTER STAFF TO LOLC UNGUKA FINANCE: NCB No: 01/2026.
Time & Date for opening of financial bid: 25/03/2026 at 3:30pm-local time.
Done at Kigali on 10/03/2026
Kagishiro Justin
Chief Executive Officer
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