Operations Manager
2025-09-10T11:25:43+00:00
Ecofleet Solutions Ltd
https://cdn.greatrwandajobs.com/jsjobsdata/data/employer/comp_4147/logo/Ecofleet%20Solutions%20Ltd.jpeg
https://www.ecofleet.rw/
FULL_TIME
kigali
Kigali
00000
Rwanda
Consulting
Management
2025-09-15T17:00:00+00:00
Rwanda
8
Ecofleet Solutions Ltd is a government-owned company mandated to transform and modernize public transport service delivery in the City of Kigali. Its mission is to enhance efficiency, reliability, and accessibility of the transport system through data-driven planning, route optimization, fleet management, and close coordination with stakeholders. By setting and enforcing service standards, Ecofleet ensures that Kigali’s growing population has access to safe, reliable, and commuter-friendly transport services.
The company plays a strategic role in managing the city’s bus fleet, including planning renewals to maintain a modern and efficient system, while embracing green mobility solutions such as electric buses to align with Rwanda’s climate goals. Technology underpins Ecofleet’s operations through intelligent transport systems (ITS), GPS tracking, digital performance dashboards, and automated inspections that improve transparency and responsiveness. In addition, Ecofleet oversees shared transport infrastructure—depots, terminals, and bus stops—and manages a unified digital fare collection system that promotes cashless payments, standardizes fares, and ensures accountability. Together, these efforts position Ecofleet as a central driver of Kigali’s sustainable, smart, and integrated public transport future.
2. Purpose for Recruiting
Ecofleet Solutions Ltd is seeking competent, self-motivated, and results-oriented individuals to join its team across various departments and roles. A skilled and solution-driven workforce is essential to supporting Ecofleet’s vision of delivering efficient, reliable, and commuter-friendly public transport services in Kigali. By fostering talent that aligns with innovation, operational excellence, and sustainability, Ecofleet ensures its services remain responsive, resilient, and future-ready.
3. Required Staff
I. Operations Manager(1)
Reports to: Chief Operations Officer (COO)
Department: Operations
Location: Kigali, Rwanda
Job Type: Full-time
A. Key Duties and Responsibilities
- Supervise day-to-day transport operations including fleet dispatch, scheduling, and route implementation to ensure smooth and timely service delivery.
- Monitor fleet availability and technical condition, working with garage teams to ensure buses are service-ready and deployed as per plan.
- Oversee depot activities, terminal operations, and ensure proper allocation of buses and personnel at all sites.
- Use operational dashboards and real-time data to track route performance, handle incidents, and resolve service interruptions promptly.
- Implement and adjust service schedules and route plans based on passenger demand patterns, fleet availability, and service-level requirements.
- Monitor adherence to Service Level Agreements (SLAs) by operators and provide reports on compliance and gaps.
- Liaise with inspection teams to ensure that buses meet safety, cleanliness, and regulatory standards prior to operation.
- Use data to monitor key operational metrics (fleet usage, delay incidents, capacity rates) to support informed decision-making.
- Supervise operations officers, depot supervisors, and other frontline staff. Provide mentorship and monitor staff performance.
- Liaise with internal departments and external stakeholders (e.g., traffic police, transport authorities) to facilitate uninterrupted operations.
B. Requirements
- Bachelor’s/ Master’s degree in Transport Management, Logistics, Business Administration, or a related field.
- At least 5 years of experience in transport operations or fleet management, including 1–2 years in a supervisory or leadership role.
- Hands-on experience managing public or urban transport systems.
- Familiarity with tools like GPS, scheduling software, and real-time monitoring systems.
- Good understanding of safety standards, transport regulations, and service-level enforcement.
- Experience working with government institutions or transport operators.
C. Other Skills:
- Ability to coordinate multiple teams and stakeholders in a fast-paced environment
- Strong organizational and planning skills.
- Hands-on, proactive approach with a problem-solving mindset.
- Budgeting and reporting ability.
- Good communication skills in English and Kinyarwanda
Key Duties and Responsibilities Supervise day-to-day transport operations including fleet dispatch, scheduling, and route implementation to ensure smooth and timely service delivery. Monitor fleet availability and technical condition, working with garage teams to ensure buses are service-ready and deployed as per plan. Oversee depot activities, terminal operations, and ensure proper allocation of buses and personnel at all sites. Use operational dashboards and real-time data to track route performance, handle incidents, and resolve service interruptions promptly. Implement and adjust service schedules and route plans based on passenger demand patterns, fleet availability, and service-level requirements. Monitor adherence to Service Level Agreements (SLAs) by operators and provide reports on compliance and gaps. Liaise with inspection teams to ensure that buses meet safety, cleanliness, and regulatory standards prior to operation. Use data to monitor key operational metrics (fleet usage, delay incidents, capacity rates) to support informed decision-making. Supervise operations officers, depot supervisors, and other frontline staff. Provide mentorship and monitor staff performance. Liaise with internal departments and external stakeholders (e.g., traffic police, transport authorities) to facilitate uninterrupted operations.
Other Skills: Ability to coordinate multiple teams and stakeholders in a fast-paced environment Strong organizational and planning skills. Hands-on, proactive approach with a problem-solving mindset. Budgeting and reporting ability. Good communication skills in English and Kinyarwanda
Requirements Bachelor’s/ Master’s degree in Transport Management, Logistics, Business Administration, or a related field. At least 5 years of experience in transport operations or fleet management, including 1–2 years in a supervisory or leadership role. Hands-on experience managing public or urban transport systems. Familiarity with tools like GPS, scheduling software, and real-time monitoring systems. Good understanding of safety standards, transport regulations, and service-level enforcement. Experience working with government institutions or transport operators.
JOB-68c160371a1ca
Vacancy title:
Operations Manager
[Type: FULL_TIME, Industry: Consulting, Category: Management]
Jobs at:
Ecofleet Solutions Ltd
Deadline of this Job:
Monday, September 15 2025
Duty Station:
Kigali | Rwanda
Summary
Date Posted: Wednesday, September 10 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Ecofleet Solutions Ltd is a government-owned company mandated to transform and modernize public transport service delivery in the City of Kigali. Its mission is to enhance efficiency, reliability, and accessibility of the transport system through data-driven planning, route optimization, fleet management, and close coordination with stakeholders. By setting and enforcing service standards, Ecofleet ensures that Kigali’s growing population has access to safe, reliable, and commuter-friendly transport services.
The company plays a strategic role in managing the city’s bus fleet, including planning renewals to maintain a modern and efficient system, while embracing green mobility solutions such as electric buses to align with Rwanda’s climate goals. Technology underpins Ecofleet’s operations through intelligent transport systems (ITS), GPS tracking, digital performance dashboards, and automated inspections that improve transparency and responsiveness. In addition, Ecofleet oversees shared transport infrastructure—depots, terminals, and bus stops—and manages a unified digital fare collection system that promotes cashless payments, standardizes fares, and ensures accountability. Together, these efforts position Ecofleet as a central driver of Kigali’s sustainable, smart, and integrated public transport future.
2. Purpose for Recruiting
Ecofleet Solutions Ltd is seeking competent, self-motivated, and results-oriented individuals to join its team across various departments and roles. A skilled and solution-driven workforce is essential to supporting Ecofleet’s vision of delivering efficient, reliable, and commuter-friendly public transport services in Kigali. By fostering talent that aligns with innovation, operational excellence, and sustainability, Ecofleet ensures its services remain responsive, resilient, and future-ready.
3. Required Staff
I. Operations Manager(1)
Reports to: Chief Operations Officer (COO)
Department: Operations
Location: Kigali, Rwanda
Job Type: Full-time
A. Key Duties and Responsibilities
- Supervise day-to-day transport operations including fleet dispatch, scheduling, and route implementation to ensure smooth and timely service delivery.
- Monitor fleet availability and technical condition, working with garage teams to ensure buses are service-ready and deployed as per plan.
- Oversee depot activities, terminal operations, and ensure proper allocation of buses and personnel at all sites.
- Use operational dashboards and real-time data to track route performance, handle incidents, and resolve service interruptions promptly.
- Implement and adjust service schedules and route plans based on passenger demand patterns, fleet availability, and service-level requirements.
- Monitor adherence to Service Level Agreements (SLAs) by operators and provide reports on compliance and gaps.
- Liaise with inspection teams to ensure that buses meet safety, cleanliness, and regulatory standards prior to operation.
- Use data to monitor key operational metrics (fleet usage, delay incidents, capacity rates) to support informed decision-making.
- Supervise operations officers, depot supervisors, and other frontline staff. Provide mentorship and monitor staff performance.
- Liaise with internal departments and external stakeholders (e.g., traffic police, transport authorities) to facilitate uninterrupted operations.
B. Requirements
- Bachelor’s/ Master’s degree in Transport Management, Logistics, Business Administration, or a related field.
- At least 5 years of experience in transport operations or fleet management, including 1–2 years in a supervisory or leadership role.
- Hands-on experience managing public or urban transport systems.
- Familiarity with tools like GPS, scheduling software, and real-time monitoring systems.
- Good understanding of safety standards, transport regulations, and service-level enforcement.
- Experience working with government institutions or transport operators.
C. Other Skills:
- Ability to coordinate multiple teams and stakeholders in a fast-paced environment
- Strong organizational and planning skills.
- Hands-on, proactive approach with a problem-solving mindset.
- Budgeting and reporting ability.
- Good communication skills in English and Kinyarwanda
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
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